These cookies are so good that it should be a crime. Lol today was my first time going. I went with my sister and dad to celebrate good news my dad received at the doctor! I've always wanted to come and I'm so glad that I did. The cookies are just a little on the pricier side but in my opinion they are worth it. As soon as we walked in, all the employees were very nice and spoke. It's very bright and inviting and I love that atmosphere because it always makes me want to come back and visit again. I will definitely come visit again! read more

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These are the Yummiest cookies!! There are so many different flavors. Service was just okay. Love the location.

Great service yummy cookies. Always a treat when we go. Place is clean and always a smooth process

Crumble has the best cookies, desserts, and Customer Service. The store is always bright and friendly atmosphere.

Seriously don't go here unless you want to be addicted to cookies! I was just introduced to Crumbl and I'm obsessed. Every week Crumbl releases new flavors, opened Monday through Saturday and closed on Sunday, but they release new flavors on Sunday so you can be ready to go on Monday. The location is nice and new. It smells like heaven. Ordering is done on a little touch pad, super simple, quick and easy. There were people there to take your order as well if you needed help. While the flavors change each week and don't come back for a while as I understand so you have to get while the gettin's good. They do however always have the chocolate chip cookie. Which is pretty solid. I recommend checking out their site before you go so you can see if they have flavors you'd like to try. I should mention they are a little pricey but they are gourmet cookies so I wasn't too mad about the price. They are open late so if you have a late night craving you have some place to go. The first time you go I suggest getting all 6, just for fun. Just make sure you have some friends to share with because the cookies are huge! read more

Crumbl - Paddock - Bakeries Near Me - Louisville, Kentucky

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Crumble cookie has some of the best cookies in the nation. I just wish they would be more consistent with having different flavors instead of recycling the same flavors on different cookies. They have about 200 different strawberries lol. I know that's exaggerating, but I think the point is there. read more

It was my birthday so I went in and asked to redeem my free cookie. I was approached with a lot of attitude from a girl with pink and black hair. She walked up to me and did not say a word but stared at me for 30 seconds with no word. Then, she asked if I had some sort of QR code and I had no idea what she was talking about so I was standing there confused. When I said that I didn't have a QR code she turns away from me and just goes back to whatever she was doing. I've never experienced attitude like this and quite honestly it ruined my mood. The lack of respect for a costumer was disappointing and I hope this location can improve whatever that was. read more

The cookies were excellent but were quite pricey. Despite the quality of the cookies, I think the price will dissuade me from returning anytime soon. Good (but expensive) cookies. read more

If you are looking for a place that offers rich & delicious cookies then Crumble is your kind of place. The cookies are large so cutting them in quarters will give your family of guests a yummy treat. The store is clean and staff are very helpful. read more

What's the point of asking if the cookies are to my liking if the issue isn't going to be fixed? You can see in the photo, one cookie is dwarfed by the other. It won't even hold the box open, as the box is collapsing on each side (small cookie). The other cookie is not fully iced--when I mentioned it, I was told they can't "overdress" the cookie. Quite funny--I guess they can't prepare them as advertised. At over $4 per cookie, it seems reasonable that they'd be made correctly. I won't waste any more money here. read more

Crumbl - Paddock - Bakeries Near Me - Louisville, Kentucky

My experience was great I got the strawberry skillet cookie would recomend kkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

First time to actually go into a shop to purchase a cookie although I have eaten them before. Clean, fresh atmosphere and girls behind the counter were efficient and helpful. Cookies they have available are on display and clerks will tell you about each one. I opted for a doughnut cookie, sugar cookie with icing and sprinkles. It was light, doughy and delicious. It was enough for two of us to share but still a $4+ cookie is a bit much. But as a splurge I say give it a try, located in a strip mall plenty of parking and cookies are to go as there is no coffee or seating read more

Crumbl - Paddock - Bakeries Near Me - Louisville, Kentucky

They were melting and why to hot to eat and they didn't tell us that then we burnt are tongues off!

Friendly, prompt & delicious! You must like under a rock if you haven't had them yet. read more

If you are ever craving a warm and cookie made from scratch, then look no further! I love how moist and gooey they are. And it's always cool to try the new flavors. But these cookies are definitely a treat and are very sweet/ rich, so I have to break them apart but I still end up devouring the box anyway lol. read more

The best place when in the mood for a different kind of treat. So happy they have multiple locations. I never miss the chance to sweet myself. read more

Finally tried Crumbl at this new location and super disappointed, especially for the price. The cookies were mostly tasteless to the point that I worried I maybe had Covid... the service was weird as well. They were giving away free cookies for national chocolate chip cookie day or something like that with proof of downloaded app. I showed my app and asked for the free cookie as well as 3 others that I wanted to pay for. She kept claiming that there was no way for me to order 3 cookies to pay for and I HAD to order 4... we went around in circles a few times and I added a fourth cookie just to get it over with (sadly the cookie sucked, so my initial instinct not to order it was spot on). Probably won't try again and I would recommend insomnia or penny & pearls over what I got here any day. read more

Crumbl - Paddock - Oatmeal chocolate chip and cinnamon maple - not too bad - Bakeries Near Me - Louisville, Kentucky

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Good cookie but not enough icing on the brownie cookie. Large enough to split 4 ways!! read more

Love the variety abba freshness. Personally I prefer a crisper less cakey cookie but these are not just cookies but an entire dessert. Anything with lemon, blueberry strawberry, honey or toffee, and it is exceptionally good in my opinion. And these cookies are meant to be shared! read more

The cookies are fire. Service is really fast & I'm always greeted with smiles. It's clean & I love using the kiosk to order.

Second time in a row I ordered cookies delivered only for my order to be wrong. I called and they said they would take my name down for a free cookie next time, only to be told when we went to get one that they didn't have my info and wouldn't give us one based on assumption that we were trying to get a free cookie. Terrible customer service! read more

I ordered and paid ahead on the app today to get a specific cookie type for my spouse. I arrive and they stated all products are "first come first serve" therefore they did not have any cookies left. Essentially, they wasted my time implying I could purchase anything and actually receive it. As a matter of taste, their cookies are underbaked. read more

The cookies are delicious but overpriced. Maybe a treat for special occasion. The staff is usually quick to Get the order ready. Favorite cookie is the sugar cookie with pink icing. read more

My family was excited to try these cookies for over a month and once we had a box in hand it took us several days to finish them. As others have stated the flavor is rather muted and not the best cookies we have ever tried. The reason it took us several days to finish the box is because the cookies were just not anything memorable for us so it was more of a lets not waste the money by throwing them away situation. Rating: Flavor: 3/5 Not good enough that we plan on ever returning. Texture: 4/5 Cookies can be difficult to make and all of the ones we bought to sample were nice and soft. Price: 2/5 While they're very fresh we didn't feel as though the flavor nor the quantity was worth the money spent. read more

So good it'll make your tongue smack your brains our. We had the Oreo and Sugar Cookie and probably the best we've had. Some people say it's overrated...it's not read more

so happy there's a shop closer to me now!! and the cookies are good as always. The only thing is that my banana bread cookie was raw in the center :( i've never had a problem so i'm surprised!! read more

Crumbl - Paddock - Bakeries Near Me - Louisville, Kentucky

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These are overpriced, mediocre, and unimaginative cookies. For half the price go to Penny and Pearl's Bakeshop in St Matthews, it is worth the drive. Also, be forewarned that you cannot use cash which is probably why the cookies are so expensive (they have to pay the fees to the credit card companies). read more

Not really impressed with the overall flavors. For the price and size of the cookies. I'll stick to homemade.

RUDE manager. Cookies cost too much for this treatment. Small blonde unhappy manager.

Fresh, amazing bundles of delectable goodness! Friendly staff and expedient service!

The cookies weren't all I hoped they'd be and they were expensive!! I would try again, once the menu has rotated.