I was so excited to try this cookie spot out with my hubby! There was a long line, almost out the door but the line was moving rather quickly! There was a kiosk machine to self order and another line with a staff taking cookie order. Cookies were delicious and on the pricey side, unfortunately I was given the wrong box and we didn't realize until we got home. read more

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Lots of hype, crazy long lines on weekends and I STILL DON'T GET IT. Having opened just a few months ago at the Bergen Town Center, if you passed by recently then you will see that it seems that the hype hasn't slowed down one iota. Apparently, unbeknownst to the non-Tik Toker in me, Crumbl made quite the dent into the social media world over the last few years, which led to many locations opening up nationwide and lots and lots of wanted attention from teenagers. After this location opened, we couldn't help but notice the ridiculously long lines outside everyday for the entire summer. Were they giving away gold? Was there a magical carpet ride on the other side of the door? Yes, we were undoubtedly curious! But I wasn't going to wait 1 hour for some cookies. So what did we do? Well, we visited on a weekday instead when there were no lines at all to see what the craze was all about. And, for those who are really in desperate need of their cookies, they actually open at 8AM daily, so if you don't want to be elbow to elbow with some young sugar-filled whippersnappers, best to visit before they roll out of bed. FYI, we visited on a random Thursday at about 1PM. Yes, there were about 15 people waiting inside for their cookie orders, but nowhere near the lines we saw on weekends. We ordered a mini 3 pack of cookies on their kiosks, however, what really motivated us to come try them was the fact that there was a free semi-sweet chocolate chunk cookie giveaway for T-mobile Tuesdays, which we also picked up while we were visiting. In total, we got 2 free Semi-Sweet Chocolate Chunk cookies + a mini 3 pack of Peanut Butter ft. REESE'S PIECES, Dirt Cake, Blue Monster ft. CHIPS AHOY. Verdict? Hate to be harsh, but what's the big idea?????? To us, it was just OK. It was a cookie. Nothing extraordinary. Definitely VERY sweet. If you have a sweet tooth, you'll probably like it, but, to be perfectly honest, nothing really set it apart for me from any other ordinary cookie. I've had my fair share of amazingly delicious cookies in NYC, including, from my favorite, Levain Bakery, and this was not even close. In addition, these cookies run about $3-$4 each, which is not cheap at all. Sorry Crumbl, but I don't understand it. Kudos to their team for marketing the hell out of these cookies and making them insta-famous because teenagers are absolutely hooked on them, but, for those with a more intelligent palette, you'll know right away that it's a large hype train that will get your glucose levels way up. read more

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always nice and courteous- cookies are always good . The cookies are always put in the box properly, I always give a tip to the vendors because they're always so nice. And when I am down to and they've of that flavor to make up for it. They're always so nice and helpful. read more

Finally got to try @crumblcookies !! The verdict: yummy!! I totally enjoyed though I'm glad they were brought to me and no one waited in line. (Hot tip: go on a weekday during the day!) Choc chip: this was milk choc so not dark choc enough for me BUT the texture was glorious (crisp! Soft middle! Still warm!) so I very much still enjoyed. Banoffee: yum!!! A buttery toffee flavor with gooey caramel and the fluffiest whipped cream. Melted in my mouth. I'd love to go back to try the semi-sweet choc chip cookie and some more fun flavors. read more

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Cookies were good I got the mini's though. The service was okay, I wasn't expecting much because crumbl is a busy place with long lines and it's not like a restaurant. You just pick up your order and go. The place itself was like any other crumbl so it wasn't bad or anything. It was clean too. read more

Crumbl - Cookies - Bakeries Near Me - Paramus, New Jersey

LONG LINES, BUT VERY ORGANIZED. once inside, i would walk to your right and use the kiosk to order. theyre usually sold out of some flavors, but each cookie is roughly $5. can take about 10 mins to wait for your order to be done, but you can watch them package and build the cookies. read more

Absolute disaster I placed my order online Arrived to pick it up and most of my cookies were replaced with chocolate chip because they apparently sold out. They didn't notify me in advance of my pickup nor did they refund me the extra charges for the items I didn't get I'm done with Crumbl at this point. This was only my second visit to this location and it will be my last. The staff is terrible and not attentive at all read more

There's been a lot of hype about Crumbl, and I finally got to try it, thanks to a T-Mobile Tuesday deal for a free milk chocolate chip cookie. We stopped by on Friday at around 10:30 and there was already a line inside. They have two self-serve kiosks, and one with an employee but I think they need to install more kiosks. It's the ordering that takes a long time but once you order, it's pretty quick to get your order. The cookie itself is really good. It is a little on the sweeter side so it's definitely something you want to share. I liked that the chocolate chunk had a touch of sea salt on it. It seems their flavors rotate, so I want to go back and try some other ones. They also had some chocolate chip cookie dough chunks that caught my eye, so I'll be getting those next time. read more

Crumbl - Chocolate chip - Bakeries Near Me - Paramus, New Jersey

I stopped by this place since I had seen multiple locations of this "crumble" popping up in different places and got curious to check this place out. We bought "butter cake" and "strawberry cupcake." The "butter cake" I tried was very good. I enjoyed it; it was very soft and just right copping, which was not too sweet, but just enough sweetness. I would go back and get it again and try different ones. read more

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good amazing new flavorsssssssssssss the French toast is the best one have to go back again

Store is Clean and workers are helpful and quick for Carryout orders. For Delivery orders most have been accurate and timely and high quality. I've consistently had a solid experience here. read more

Very friendly staff! Picked up my cookies first thing in the morning and everyone was smiling and genuinely cheerful. Cookies were absolutely delicious! read more

This place is a joke, I'm ordered yesterday for a 7p pickup. They have me standing outside waiting for cookies that were supposed to be ready at 7. Its 32 degrees outside. This place is a joke and the worst Crumbl. read more

I stopped by to grab a free chocolate chip cookie (from the T-Mobile Tuesday deal). There must have been at least a dozen employees behind the counter and just 2 people in line but we waited at least 5 minutes for someone to even acknowledge we were there. Because it was a special deal, we needed an employee to help and couldn't use the self ordering kiosk. A simple "someone will be right there" would be fine. The cookie was good but not worth the wait read more

Staff when they first opened was great. I don't like the cookies but my godsons do so I get for them. read more

Food Delightful Service was so nice. and they really belt out the name! Ambience! Very pretty and pink! Definitely a must to go to! read more

## What Makes Crumbl Stand Out? * **Mega‑sized, rotating menu**: Each cookie is about 4-5in across--deliciously shareable and undeniably photogenic. The menu changes weekly, with over 200+ flavors released so far ([Wikipedia][1]). * **Viral appeal**: Crumbl's bright pink aesthetic and creative flavors are a social media magnet, garnering massive TikTok traction . --- ## Love It: Highlights * **Milk Chocolate Chip classic**: Built to perfection, the original reason Crumbl launched--and still a fan favorite ([Tasting Table][2]). * **Flavor variety & innovation**: Standouts like Pistachio Gelato, Caramel Apple, Pink Velvet, and Peanut Butter Oreo have earned praise for balance and texture ([Business Insider][3]). * **Freshness & experience**: Many find the cookies irresistibly soft, warm, or chilled depending on the type . * **Premium quality**: Consumers acknowledge the higher price (\~\$4.50-5 per cookie) but recognize it aligns with gourmet bakery standards ([Eat This Not That][4]). --- ## Mixed or Negative Reviews * **Overwhelming sweetness**: Some flavors are deemed "too sweet," cloying, or excessively rich, especially newer experimental ones ([Axios][5]). * **Inconsistent texture**: Complaints include cookies that can be underbaked, greasy, or overly doughy ([Eat This Not That][4]). * **Customer service & delivery issues**: Occasional reports of delivery mix‑ups or poor customer support ([PissedConsumer][6]). * **Polarizing quality**: A PissedConsumer score of 2.3/5 indicates mixed experiences--only about 20% of reviewers strongly recommend it ([PissedConsumer][6]). --- ## Verdict: Who Should Try It? * **Perfect for**: * Fans seeking bold, Instagram-worthy desserts. * Those who like indulgently soft, large-format cookies. * Social peeps who enjoy the weekly flavor rotation and community buzz. * **Maybe skip it if you**: * Prefer moderately sweet, classic cookies with consistent texture. * Are sensitive to overly sweet or rich desserts. * Want reliable, fuss-free service and delivery. --- ## Tips for the Best Experience 1. **Start with classics** like Chocolate Chip (warm) and Lemon or sugar (chilled) to understand Crumbl's core quality ([Bon Appétit][7], [Spoon University][8], [Eat This Not That][4], [Bellewood Cottage][9]). 2. **Share a 4‑ or 6‑pack** so you can sample many flavors and avoid flavor fatigue ([Bellewood Cottage][9]). 3. **Time your visit**--go early in the week or day to avoid sold-out flavors. 4. **Use the app** for ordering and tracking loyalty points--many enjoy this digital convenience ([nvroar.com][10], [JustUseApp][11]). 5. **Chill for later**: Refrigerate frosted ones to preserve texture; warm chocolate chip fresh or reheat gently ([Bellewood Cottage][9]). --- ## Final Thought Crumbl is a dessert destination: bold, showy, and indulgent. If sweet, creative, and shareable treats get you excited--and you're okay with a bit of inconsistency and splurge pricing--then Crumbl is absolutely worth a try. Just pick your flavors wisely--and maybe skip the sugar shockers. read more

Love it!! It was so good warm and tasty would definitely recommend!! I would always get it so yummy and delics! Love it so so so so so so so so much read more

The food, service, and ambiance are great for a small space. I like that there not too overly sweet, or at least I think so.

A new hype and line is crazy. Cookies are overly sweet to my liking. They have different flavor every week but price per cookies it may not be worth it. read more

Crumbl - Bakeries Near Me - Paramus, New Jersey

:-0 the cookies were so salty oh my goodness I got a mini pack of 3 cornbread, strawberry shortcake, the celebration cookie I couldn't even finish it read more

Crumbl - Bakeries Near Me - Paramus, New Jersey

The deserts and treats are consistently very good. The wait can be long at times during peak hours. The place always smells like yummy goodness. ​ read more

Placed an online order and waited almost a hour. What's the point of placing a pick up order if they have you waiting almost as long as a walk in? The cookies were ok, very disappointed considering the wait time and the price. VERY sweet cookies, almost too sweet (and this is coming from someone who loves sweets). All in all, I wouldn't come back. Try other shops in other local towns, much better product and faster service. Crumbl do better operational wise. Never have I seen so many workers get berated by angry customers for something that is not their fault. Need more hands on deck or a new GM. read more

they may be expensive but each large cookie could feed 6 people! amazing service and always smiling and working their hardest. the place is always clean and they don't hide their kitchen so you can see how clean the whole place is. read more

It's nothing Crumbl Has done it's just way overpriced and overrated. How much sugar are in these cookies? I'm not impressed and don't understand the craze. So each cookie has 76 grams (18 teaspoons) of added sugar--about 1 1/2 times a day's max. That comes with a hefty 16 grams of saturated fat and 760 calories. As for Crumbl's other flavors, they rotate weekly. These nutritional stats are alarming. Are you trying to kills kids. This is so sad what is in these cookies. read more

Cookies are awesome. Managers and employees are very nice too. Just the cookies are a little sweet but they are very good.

So glad I have a Crumbl near me! Even though it's seriously addicting. But the creativity, taste & weekly rotation keeps you going back!

Got my mini cookies delivered which was awesome as the line at the store can be crazy. Cookies were yummy, I didn't love the fried ice cream flavor it had an odd taste to it. But overall good experience will def be ordering from this location again! read more

Crumbl - fudge brownie, pumpkin cake, fried ice cream - Bakeries Near Me - Paramus, New Jersey

The best staff and cookies I love this idea my daughter is obsessed with these cookies

always friendly staff and the cookies are very fresh and tasty. Lines can be long so be prepared to wait

Great cookies so far. We have been since they open and we can't complain. Sometimes the lines are really long but I started going earlier and it's been great. read more

Awesome I can believe they have a great taste! The lines to buy are crazy sometimes but I recommend order online just to pick up lol

Love Crumbl cookies so good it's the changing the flavors is exciting and the app is amazing