I love going to this store. They usually always are freshly made batches of cookies. Once you walk in it's smells fresh and the team members make you feel welcomed. They don't like the customers waiting too long from my experience. Last time I waited longer than what I've ever waited and they gave me a complimentary coupon for a free cookie. Genuinely love this store. read more

I have only been to the one in Brentwood once and I use to go to the one in concord . Until the Berkeley one opened now that's were I use gi gi and it wasn't that far. Except for the berk one has bad parking and a one way street. So I would usually try to go to the Vallejo one because it's not so busy with people and it's a big plaza, only thing is going over the bridge.But there fast too and don't sell out as much as berkeley. read more

I'm not entirely sure if this location is specifically understaffed but upon ordering via DoorDash at 3:59pm I kind of expected my order to be ready when I came at 5:40pm. I ended up having to work on a refund through DoorDash. Left empty handed. And had to ask for my customer service. I can't believe this place. First and last time ordering at this location. Really upsetting. read more

My cookies arrived in a box that was not sealed. When I opened it, there was a big black hair. Do better. So disgusting. read more

Crumbl - Vallejo - Hair and quality is horrible. - Bakeries Near Me - Vallejo, California

Cookies are good, but the sanitation in the store is not. The staff are not wearing an apron which i highly suggest because one of the staff members shirt was super smudged, the floor is dirty, staff does not change their gloves frequently. I have gotten a box that had so much chocolate residue on it due to the employees not frequently changing gloves and the chocolate from their gloves went onto the box. As a person who works in the food industry... this place is unsanitary. I witnessed box had fallen to the ground and were being still used for costumers. read more

Staff ignores you while they joke around & grabass & the female giving you weird looks. Floors are filthy. Garbage cans are gross. Kitchen area has stuff dripping off the metal tables, looks messy. Not my usual experience at a Crumbl. It's only noon, these floors and garbage cans & things clearly havent been cleaned in DAYS, if not much longer. Wont come back to this location. Staff talking loudly about how "this Crumbl probably gonna close, cuz we the only ones working here". Cookies looked ok, just not your typical Crumbl. read more

Crumbl - Vallejo - Dirty floors & clearly the place is never cleaned - Bakeries Near Me - Vallejo, California

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This place is hit or miss , but a lot of the cookies are delicious! And customer service is decent.

Always greeted upon entry, staff always pleasant and smiling. Oh! and lemon cookie is ...soooo good.

I enjoy their desserts, and it's a very addictive dessert. We go and try the variety every week!

Great cookies not in a good location wish it was in the target plaza. Price is very high. Great service.

I was so excited about the banana pudding this week. I ordered from the app the day before because I've noticed of i order on the first day it's normally sold out. My pickup time was 9 am I thought great I can pickup first thing. Well that wasn't the case, I was told that my order is not ready, I asked what time would it be ready. I was told an hour okay, I came back an hour later... and yes still not ready.. now I am frustrated. I can't keep coming back. My husband offered to pickup at noon. I was also given free cookie coupons but Vallejo Crumbl DO BETTER! Many Vallejo restaurants or food service have a reputation of not providing the best or even good service or communication. In comparison to the Fairfield location its night and day, please do better I will say that the young man did provide me with the cookie coupons I appreciate that but my time was wasted prior to him getting there and a refund would not provide that back read more

I've never had a bad cookie from this location! They come out perfect and as expected every time! read more

Crumbl - Vallejo - Bakeries Near Me - Vallejo, California

Tasty treats are good really good service and they have a great selection of choices weekly

As I headed to my mani/pedi appointment I noticed a line of approx 7 persons outside of a place called crimbl.. once seated I googled it to see what the demand was all about. Pictured were some of the most delicious looking cookies ever.I'm not a line waiter, but I said if when I'm done there's no line I will check it out. Sure enough, I go in I discover you place your order pay all on the iPad, the crinbl cookie person calls your number and you are good to go. So I get home with my 20 box of cookies get a glass of cold milk it's game time! I was not pleased with the texture of the cookie at all. It was like biting into a huge half baked ball of dough. You can often salvage the edges in these instances.. that wasn't even an option. Huge disappointment and at 5 bucks per cookie you expect a certain level of delicious satisfaction. It's a no for me. Disclaimer-I'm a crunchy cookie person. This was the complete opposite of my preference. read more

Fast service! Really nice and clean kinda hard to find if your not familiar with the area but when I did it was easy parking!

Very clean. Prompt service. Cookies are delicious and my staff loved them! I will go back and buy more in the future.

Love this place. Expensive but worth the price. Definitely recommend the loyalty program you get $10 towards a purchase and it will add up fast if you're buying 6 packs lol read more

Warm welcome, large cookies, service was great & quick! Ordering was easy too! Cookies are delish, will be coming back again weekly flavors too! read more

Crumbl - Vallejo - Large cookies. M&m cookie, 2 semi sweet chocolate chip cookies & a chocolate chip mint cookie! - Bakeries Near Me - Vallejo, California

The cookies are always great! Normally they come warm. These didn't but were still tasty!

Store was dirty, employees weren't very friendly! Usually crumble cookies stores are impeccable, I'm not going back to this one!

Cordelia ca Was not happy with the services nor the pecan pie that was spose to be a cookie read more

Crumbl - Vallejo - Pecan cookie - Bakeries Near Me - Vallejo, California

These cookies are so good!! Warm and fresh, the variety is always great for sharing with friends and coworkers. The office loves it when I bring in the cinnamon squares. read more

wasted an hour of my time. update your damn app and let people know that cookies are sold out. the guy who served me was very rude, didn't ask for his name but he had a beard with a hat on, terrible service. couldn't even at least give people free cookie slicer or anything but wasn't able to do that. do not buy cookies from this store. read more

Extremely delicious sweet treats. Most delicious cookies, pastries and desserts I ever had.

Went on the day they did a special for those who came to the Vallejo store line was INSANE! Decided to wait and come back later but nope line was still crazy so I just did an online order and just when I was going to go navigate my way through all the people to get inside the employee came out and called my name and brought me my cookie! Great service!! Excited that Crumbl is in Vallejo I hope they can keep up their momentum with great cookies and service my cookie was delicious (mint chocolate) and I will definitely come back for all the flavors I love! read more

Crumbl - Vallejo - Mint chocolate - Bakeries Near Me - Vallejo, California

So far I've come to this location a couple of times and have been happy with the service as I come and go from purchasing through the app. The couple of times I've come in I tell them my name and they grab the cookies and show me to make sure everything is correct. Most recently I remember some frosting got onto the box and they simply changed to another one and cleaned up the box a bit from the frosting. Something they went out of their way to do that they really didn't need to. (I didn't mind as the employee apologized about it) But hey very presentable! Well that is until today. This afternoon came to pick an order up, I go in and tell the employee I'm here to pick up an order and proceeds to pick up the boxes. She hands them to me. I wait as I was thinking she was going to set it down and open to make sure all were correct. Nope not at all. Is it me? I swear I've been to other locations and they have done what I explained above. This was a first as I made a face, smiled and left. Did not care for this employee's attitude, her lack of customer service, and petty vibes as I hear her say something as I left. Hope you have a great day as well. Other than that I checked my boxes and they were all correct. Next time I'll stick to coming in the mornings. The service is far better. Have a great day. read more

Love it! Crumbl cookies is delicious. Quick and easy process to order. I normally use DoorDash

Never been a sugar cookie lover but these are the exception. Unless the flavor calls for it, they're never too sweet. Whenever I'm in Concord I'll stop by to get some for the fams and they never disappoint. We like some flavors over others but they're never bad. Sims people think it's overrated, but I've never liked sugar cookies until now so it's def worth it read more

Yummy flavors and always warm and delish I love how friendly everyone is and they are pretty accommodating

I enjoyed the keylime pie cookie it was really fresh! I'll be glad when they bring that one back

So good and glad they are doing mini cookies on Mondays. Extra big cookies and can never eat on my own. Also love the idea of enjoying smaller bites of different flavors. read more

Great customer service. Always has the best variety for all taste buds. Husband loves the semisweet chocolate chip and of course I love them all. read more

Update from 2 stars to 4. If you want to get the cookies and not walking in from them being sold out go early in the morning like every bakery I feel like that makes sense. Also if you want your cookie warm I recommend tipping. After I changed those I had a positive experience here cookies where Yummy. It's fun to try new things every week. read more

i'm very upset because I got the rocky road cookie very excited to have a cookie with marshmallow on it and there was none. very upset because that's the whole reason i got it. marshmallow more like marshmallno read more

Good cookies great service and fast! Love coming here! Very clean store and friendly staff

I LOVE THEIR COOKIES!!! I love the fact that every week brings us different flavors. I have enjoyed a few different flavorsI sure do hope that we get to know what flavors the next week brings us in advance though (at least a couple days ahead or so). I think it having more options on drinks on the menu may be a good idea. read more

YUM! I love crumbl! Not all flavors are for me but there's usually always a few each week that interest me! I love that they do two different sizes for most of their weekly flavors. read more

Delicious and amazing cookies are made in this establishment. I am truly addicted to many of the flavors that they offer. I believe these cookies are made with lots of love. read more

Great cookies and the sweetest staff I had my daughter and the girl who gave us our order went and held the door open for us since my hands were full with a baby and cookies, it made my day thank you read more

Yummy! Fresh Hot Cookies. Different kinda every week. Plus rewards for getting cookies!