Surprised this store only has a three! I had a five star experience! Stopped by to pick up some cookies to surprise my niece. This store was packed but they had my order ready in no time. You can order at the register or kiosk. I opted for the kiosk cause this isn't my first rodeo. The vibe inside is simple, and people are busy making cookies! I ordered the pink sugar, a strawberry cake slice (Valentine's day special), a brownie cookie, and a white cookie with funfetti. They were decorated beautifully and all tasted delicious! Everyone's favorite was the pink sugar of course! read more

Crumbl - West County - Valentine's Day specials!!! - Bakeries Near Me - Des Peres, Missouri

The main one I go to. Very delicious. I appreciate their easy checkout process using their mounted iPads. Very simple. read more

Crumbl - West County - Snickerdoodle Cupcake Cookie - Bakeries Near Me - Des Peres, Missouri

Service is good. Can be quite loud and sometimes trash about. Overall decent place and good cookies

This place make such big cookies. The cookies were very filling snack. We ordered for pick up and the kids love these cookies. This is our second time at this location. There were different variety of cookies and the flavors do change from time to time. read more

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Normally I love crumbl, and came this week to get my favorite cookie, the cookie is fine, however I was paying with gift card and cash so I went to the ordering area and waited there for 15 mins for someone to come up and even acknowledge me. The only way they will acknowledge your presence is if you do the kiosk yourself. The girl working on cookie boxing had a judgy look on her face and working like she had no care for her job. When I finally caught her attention to give my money, she didn't tell me how much my total was and looked at me like I was stupid. I handed her my money and she proceeded to put it in the register then go back to taking her sweet time with boxing up the cookies. I get it if you have a bad day, but please treat your guests with respect if they are doing so to you. read more

I love Crumbl and it's truly become part of my personality to bring Crumbl cookies to any gathering. I really dont think you can go wrong with these- there's always something for everyone. I will say that I didn't think things through super well and ordered a cookie on Valentine's Day to give as a gift. Everyone else in west county seemed to have the same idea, so the crew was hustling hard! I had put in my order online and ran into grab it and I really think nobody stopped moving the entire time I was there. Despite the massive line and large amount of online orders, I received my cookie quickly and the staff was so pleasant! Your hard work is recognized :) read more

I'm back at my favorite spot again. I wanted to try their special German chocolate cake this week. Beat decision, of the day! The chocolate icing and coconut filling were incredibly rich, and the cake was moist and Crumblicious. Whether treating yourself or a loved one, Crumbl Cookie is the best way to sweeten your day! Their cookie selection changes weekly so there are always plenty of options for every type of cookie lover. They also usually have other options such as cheese cake, etc. Do yourself a favor and treat yourself to Crumbl today! read more

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Amazing so good always get this with friends and big groups so good I love the cold cookie

Now guys...these cookies are good. I now understand the craze. Perfectly sweet and moist. Nuts! I tried the MnM, chocolate chip, chocolate cupcake and cookie dough cookies. These cookies are gigantic so bring your appetite. Amy & Rob brought Crumbl to St. Louis and we will be forever grateful. A little history...Crumbl was born from a big dream, two cousins' passion for baking, and a mix of flour, sugar, and chocolate chips. Co-founded by Jason McGowan and Sawyer Hemsley, Crumbl started in 2017 with a single store in Logan, Utah. They focused on transparency and quality ingredients, offering milk chocolate chip cookies at first and later expanding to a rotating weekly menu. Their iconic pink box and commitment to family-owned values have fueled their rapid expansion to over 800 bakeries in 50 states, including recent international ventures in Canada. read more

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Always pleasant workers and fast reliable service. Parking lot gets crowded but otherwise great.

Great service and assistance. Kayla helped me with the mobile app and helped me add points to the crumble app. read more

Crumbl - West County - Bakeries Near Me - Des Peres, Missouri

Crumbl's cookies are large and flavorful, but also high calorie and sometimes too sweet. Their flavors vary from amazing to meh. However, cookie opinions aside, the worker who helped me pick up a batch for my work today was incredibly friendly. She was nothing but smiles. I appreciated her kindness very much, and also the fact that the order came out extremely quickly. read more

Its goated. Its probably the nicest place, it is very clean, the people are so nice. The cookies are always cooked to perfection.

Best cookies EVER and it is the cleanest place i have been to that serves food! Its so fun to try all the different cookies with friends and family! The staff is extremely friendly! read more

Good bakery, pleased with food and service and offers, Ambiance is good and I'm happy to review them and enjoy their cookies I have been sick and can't eat Choctaw so the other cookies take the place of the classic chocolate chip read more

The service was amazing. The staff was super friendly, very attentive, and the customer service is what keeps me coming back.

Absolutely love crumbl cookie in general but this location was so cute and the workers were very sweet so I wanted to leave them a good review! If you are new to crumbl cookie, their flavors change each week and this weeks flavors were SOOO good! They warm the cookies up for you and everything and the icing quality always looks great! These cookies are a perfect party gift or if you and a few friends just need something to eat! Their cookies are pretty big too and you can choose whatever you want in your variety box! I highly recommend you stop by! read more

Crumbl - West County - Get the strawberry cheese cake cookie this week it is BOMB! - Bakeries Near Me - Des Peres, Missouri

My sweet tooth has been out of control, and I think I've been eating these cookies on average once a week... not my strongest moments I will admit. All the times I've been to this location, everything has been very smooth. I order at the kiosk or directly at the counter, and the cookies are ready to go in maybe 5-10 minutes, depending on how busy they are. There are so many workers in there, and everything seems to run efficiently. The cookies also come out warm, which I appreciate. I like how there are new flavors every week, so I have an excuse to go weekly. I will say these cookies are pretty heavy, and some can be overly sweet. Some flavors are better than others, but all in all these cookies are good. My new all-time favorite has to be the strawberry milk cookie - it tastes exactly like that strawberry shortcake ice cream from my childhood. I almost bought a dozen to freeze. I am proud to say I did not do such thing. Another recent favorite is the caramel apple; the flavor is spot on and really gets me in the fall mood! read more

Crumbl - West County - Bakeries Near Me - Des Peres, Missouri

Last minute we ordered some cookies for my daughters boyfriend a few nights ago. It was super easy to order online and I would say within 35 minutes they were delivered nice and warm. I have never used this service before but it was perfect. The cookies are always were right on par. We purchased one of the cookie cutters, which, if you have not done, I highly recommend. Then everyone will get to try a piece of each cookie and not get overly full on just one. The next time you are craving a cookie I would definitely recommend Crumbl delivery service read more

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I really enjoy a good cookie so I only come here maybe twice a year. The cookies are extremely pricey although they are delicious. I wish that there was a cookie program so you can get discounts without spending $100 just to get one cookie free. The banana one was pretty good I got it because it was minion week and I really like bananas. The menu changes every week so every Monday you need to check to see what the flavors are. The cookies are definitely big enough for two servings or to share with two people. read more

Crumbl - West County - Single box - Bakeries Near Me - Des Peres, Missouri

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First off I am going to address all the whinny babies who are complaining that they were sold out of the cookie they wanted. Did you see how busy they were in the kitchen baking, those kids were hustling trying to get all flavors out there for you to enjoy. Also, were you there at closing? If so, that could be why your favorite cookie was not available. Hate to break it to, but in real life you don't always get what you want. That being said, I will say the customer service was what impressed me the most at this cookie store. I enjoyed watching the staff hustle baking all the cookies fresh right before our eyes. Also, the young lady taking orders was friendly, polite and was extremely professional. I was also impressed how when my order was ready, the associate who brought me my cookies opened the box and showed me my selection and made sure I was pleased with my order. Top notch service. They all seemed to take pride in their work. Our cookie selections were; Milk Chocolate Chip for me and Boston Cream Pie for my friend who was celebrating her birthday. My friend loved the filling/center of her cookie. My cookie was flavorful, I enjoyed that the edges were crisp. I prefer my cookies to have a crunch. As I bit further into my cookie, it had a softer texture to it, more like a cake. It was a good soft cookie, I'd enjoy one again, but I do prefer a crunchy one. Whenever your are at this strip center, for whatever reason, I recommend you treat yourself to at least one cookie here at Crumbl Cookie. read more

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They're good cookies. I enjoy most of them. Chocolate chip and peanut butter are my favorites.

Sooo this is one of those places that I did my homework and took others advice and came during non peek shopping hours (Saturday). I was blown away! The customer service was quick and attentive and the cookies were FIRE! I now understand the pricing. Don't think of this place as a standard "Mrs Hot - Sonomia" run of the mill cookie shop, rather think of it as you are going to get a dessert! Like a piece or slice of something. That's how big and decandant the cookies are. YUUUUGE, I'm talking BIG! Worth every Nickle! The Key lime was FANTASTIC (served chilled) the "crust" was chewy and slightly sweet, they totally were on track to that delicious crust on a slice of key lime pie. As was the Chocolate chip cookie (served warm), reminiscent of a deep dish cookie dessert!! They also, do not skimp on BUTTER, they use real butter without a doubt, no margarine, no shortening or other combinations just BUTTER. I honestly have to say I can't wait to go back! read more

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Got a four pack and cookies are large and warm. Enjoyed the chocolate strawberry cheesecake and the pink velvet the most. Moist and soft. With such varying flavors, you'll want to return to try different ones. Ordered online. Cookies were being boxed when I arrived. read more

Crumbl - West County - Chocolate strawberry cheesecake. Chocolate chip. Pink velvet. Ruby chocolate chip. - Bakeries Near Me - Des Peres, Missouri

best staff best cookies super clean and always smells amazing super fast and amazing service my favorite place to get cookies read more

Best cookies around!!! Great store, always busy but they are fast, kind, & patient. Thank you !

Paid for delivery and the cookies were left outside in the heat. Delivery driver didn't ring the doorbell. Cookies were good, but we had to throw out the cookies that needed to be refrigerated. read more

Always delicious fresh cookies served. Staff is fast and friendly. Happy I got the free cookie for my birthday and now have Minis only on Mondays I believe. Always excited to see what flavors they'll have every week. read more

Crumbl - West County - Mini Galaxy Brownie, Caramel Praline, & Strawberry Cupcake. Soooo delicious! - Bakeries Near Me - Des Peres, Missouri

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Crumble Cookies lives up to the hype! Ordered a 6pack to get all flavors! They were sold out of the creamsicle! - Honeybun - Chocolate Chip - Buckeye a brownie - Confetti cake - Classic Sugar Minus a star because of COVID safeguards at this location. There is no mask mandate in the county. This is fine but the store does not allow for social distancing. Crumble Cookies is popular so the line goes out the door even though they serve you quickly. Customers left due to the close proximity you are to others. We waited a while before entering and did not take our child in since individuals decided to not be masked indoors. read more

Crumbl - West County - Bakeries Near Me - Des Peres, Missouri

I love this location, it never disappoints! Fast service, friendly staff and perfect cookies every time. read more

We've ordered over 100 cookies here! Love Crumbl, pre-order or walk in, never seem to have had an issue here. Love their cookies; always something different everytime! read more

Clearly this place is amazing to some because it was super packed. I literally waited 15 min for cookies. I wasn't too impressed with the sugar overload but surely I'm one of the few because it's always packed. It was nice to try once but I won't be returning read more

Crumbl - West County - Bakeries Near Me - Des Peres, Missouri

Crumbl crack! How can it be so delicious?! The cookies are baked to perfection. And I wanted to figure out how to eat every last crumb. These cookies were so good that I forgot to take pictures and they were devoured within seconds (side note I'm not sharing next time!) We tried the lemon glaze, pink iced sugar cookie, double chocolate and peanut butter muddy. They were all so good! Now I have the loyalty program and a new life distraction. Do I recommend this place? Yes, I don't want to be hooked by myself. read more

Love their cookies! We get them on special occasions. I like to get the large cookies then we sllit them so everyone can try them

Love the cookies wish they sell the small ones beside catering And also keep the semi chocolate read more

Usually (unless we go in the late afternoon) have the flavors we want, and staff/ service is usually good.

This was not my first time having Crumbl cookies but my first time visiting Crumbl. I was surprised to learn this location is individually owned before arriving but it shows. I was welcomed by multiple employees as I entered. The store was noticeably clean, like, spick and span clean. The line ahead of me ran smoothly. The employee confirmed my order on screen, signed me up for loyalty points and easily talked me into investing in my own cookie cutter (very glad I did). I loved that they have each available cookie made up right on the counter making it conveniently easy to order. Another employee freshly made up the cookies with icing and toppings, this also surprised me. She then showed them to me to approve that everything looked correct (they were absolute perfection). I was out the door quicker than I realized. Over all I'm very happy I finally visited in person. Admittedly, my prior expectation was that of a chain establishment with fast food like hospitality. I was very impressed and gladly proven wrong. Great service and product and, of course the cookies all tasted fantastic. read more

I came in when they had their anniversary deal and it was packed but the workers were still so nice and so determined to get their orders to people. Theres a lot of hate on Crumbl in general but it is truly such good quality cookies and the owner is nice as well. I love the weekly switch ups and it's always so festive. It opened a few years ago and its nice to see theyre still in good business since its popular on the internet and the only one in this area read more

Crumbl - West County - Anniversary 6-Pack pink frosted, oreo, salted caramel, funfetti cake, OG semi sweet chocolate chunk, and a cheesecake cookie. - Bakeries Near Me - Des Peres, Missouri

The best cookies. Always friendly helpful people - they even gave me a 1/2 cracked cookie for free!

Last week on April 18th, I ordered two tres leches strawberry cookie/cakes from the store on Manchester road. The staff only gave the Dasher one of the two items that I ordered. Sidenote: the one item that they did bring was handed to me and was not in a bag-- it was just a small pink box. I called the store and reported the situation, and someone pulled up my order and that person did admit that the wrong amount of product was sent out and I was offered a credit, which I was fine with and accepted. However, later that evening, a lady who identified herself as a manager showed up to my door with the missing portion of my order and many apologies for the store staff getting the order wrong. Fast forward to today, April 25th, I ordered from Crumbl through Doordash again from the location on Manchester. Again, a driver shows up with only a portion of my order. I ordered two raspberry cheesecake cookies and one carrot cake cookie. I was presented with two pink boxes. I asked the driver why he only had two boxes when I ordered three items and he said that's what was handed to him and when I asked where was the bag, he told me that they tend to hand out orders without a bag, and he also said it could be possible that they put two of the similar cookies and one box and the different variety cookie in a separate box which is why there was only two boxes. That was his theory, but he wasn't sure. Upon opening both boxes. I saw only two cookies. Keep in mind that in the beginning of this story, I mentioned how the previous week when I received only a portion of my order, it did not come in a bag. I called the store and spoke to someone else by the name of Rachel, who identified herself as a manager. I explained the situation including the previous week's events and I asked what is going on. At the top of the conversation she noted that many times they don't use bags because they run low often, so if there are only 1-3 three cookies in an order, they may not use a bag. Then she said that my cookies were placed in a bag (after I heard her muffle the phone and ask someone in the background if my cookies were placed in a bag). So as a manager, she didn't know personally; rather, she was going off of third party info from young teens who don't want to get in trouble for messing up-- of course they're going to say they put the correct amount of items in a bag. But the thing is, no bag was given. I reiterated this to Rachel. She then stated that the Doordash driver stole my cookie and kept the bag in the car and only took out the cookies that he wanted me to have. Highly unacceptable behavior!!!! This store messed up my order last week and someone from the store personally delivered it to my home but this week, because Rachel lacks accountability, she's now compromising the livelihood of a fellow hard-working American by accusing him of petty theft of a freaking cookie with no proof of her allegations. At this point, screw the cookie. Now it's about principle. Rachel had mentioned to me that she personally trained everyone in her store, but if that's the case, my recommendation would be to step down from training. You're supposed to be in a leadership position and the way you lead is by passing the buck instead of taking ownership for mistakes that happen in your store??? Accusing people of stealing with no proof of such actions when your store is known for making errors??? I will never do business with this company again. If the way Rachel handled herself reflects the culture of Crumbl Cookies, I wouldn't be surprised if they're not around much longer. I was never offered compensation, a credit or even an apology, because her claim is that the driver stole it. It's like the equivalent of a kid saying the dog ate my homework. Seriously, grow up already! This is the worst customer experience I have ever had with any establishment. Crumbl-- it's time to go back to the drawing board. Smh. read more