Amazing ! it turned out like my pinterest inspo picture. She was very chill and i watched my movie in peace. Took 3 hrs tho it was definitely worth it tho! she took me right in. im so glad crystal nail and spa do walk ins! read more

Crystal Nail and Spa - Lady was super nice ! very sweet 10/10 i watched my movie in peace and she was very gentle - Nail Salons Near Me - Lynn, Massachusetts

Janet was great ! took her time to make sure I cleaned up well. this will be my new regular place for keeping up with my hands and feet ! thank you read more

I would not recommend this place to anyone and will not be returning. I truly hope management takes customer feedback seriously and improves both service quality and professionalism. I think her in the second row her name was sky i guess. she just worst. my nails not the way I want and overcharge price. not experienced at all. i hope they got the trained well person. and she also said bad word in front of the customer. i think she's on phone call with someone all the bad word i heard from her was " f*ck you ". she's absolutely nightmare and not well trained also overcharged me. read more

I'm not the type to complain but I went to this establishment to support local businesses I asked for a pedicure and was going to get a full set as well and after my pedicure alone I changed my mind real quick. meanwhile this is my first time here. I asked her if I can do a French. She already advised me that I cannot do it because the way my toenails are OK fine. So as she's doing the pedicure, I noticed she's rushing. She's not doing the whole full experience. She didn't get the dead skin off with the little cheese grading thing when she went to put like the body scrub stuff on 1 foot was dry one was wet then I just advised her to just do a white toe. The white was completely streaked. I told her I did not like it to take it off then she goes well. WHAT COLOR DO YOU WANT THEN! I says just to clear at this point you can tell that she was mad that she had to take the white coat off because when she went to get the nail polish remover, she took it out with an attitude and spilled it all over the floor. Once she was done she did not walk me over to where they dry the nails I had to turn the machine on and at that point I was already done and she just went right to the next person didn't say thank you or anything like that she didn't even tell me the price She didn't even tell me what else they had to offer with pedicures if they do stones etc., so at this point, I'm done put my shoes on. I walk up and goes to pay. I advised the young lady that took my money which was not the same person. I did my toes that this is my first time here and this was the worst experience that I have ever had The young lady that did my feet turns over and goes well. What do you want then with a really bad attitude at this point, I just wanna leave. I don't want nothing from you. That is by far the worst experience that I've ever had in my life. I don't complain about things like this, but she really needs to be addressed unfortunately I do not catch your name. It all makes sense why it was only $35 but again she didn't even try to up charge me neither. RUN NEVER GO HERE. read more

First of all, I had made a 10AM appointment with my SIL a few days before for a gel color change. I've been coming to Crystal every other week for the last 4-5 months for gel manicure's and color changes, and usually they do a good job. They last two weeks and everything's fine. But this time I'm just so frustrated. Why they book 4 different woman's appointments at the SAME exact time with a staff of 2 I have no clue. (They have more than 2 woman who work there, but they don't come in till later in the day. ) Second they discriminate very much. If you're getting a acrylic full set and spending a ton of money they're going to take care of you and treat you like a queen but if you're just doing the regular $20 gel change, they don't give a shit about you. My sister-in-law and I were bounced around between three different girls in the over an hour we were there, because other girls would come in for full sets, and they would go- "I'll take you hunny" and move us around. The woman I had the displeasure of working with completely ignored everything that I asked for which I didn't think was much considering I'm paying for a service. I asked for round nails- these are FAR from round. I originally had green from my last appointment for Christmas and this time I was doing a nude/light pink. I told her three separate times that she didn't take off all of the green. There was still green bits and pieces on my nails that I don't like that comes right through the nude/pink color. She kept saying "It's okay", and then proceeded to paint directly over the green. These aren't even nude. They're just like a glorified clear. But the thing that drove me to write this review was that I told her probably about a half a dozen times that there was a hangnail on my middle finger on my dominant hand and it hurt and it was bothering me and instead of trimming it off she painted over it and now it is pointy with the gel on. She didn't even file them down! These look awful. I literally just got engaged and everybody is looking at my hands because of my new ring and I'm so embarrassed by these nails. They're not the cleanest facility but again, I've been coming here for months. So I've trusted them for a while, but that's over now. This isn't the first time I've had an awful experience, but by far is definitely the worst. Also, I had to edit this review just to also bring up the point that the entire time we felt very rushed because they were so busy but it still took over an hour to do a color change not even a full manicure read more

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Thank you Lilly I loved them so much!! She did my nails just like the ones in the picture! read more

Crystal Nail and Spa - Thanks to lily she copied exactly what was in the picture and did the same nails! I loved my nails!!! - Nail Salons Near Me - Lynn, Massachusetts

I got my nails done with lily on monday, flooded my cuticles very badly and my nails started popping off not even a week later, texted her to see if she would do something about it and asked for a refund, i paid $80 for my nails and then she blocked me after asking for a refund. i do not recommend this salon at all. read more

DO NOT GO HERE. i made an appointment 1 week ago for today. I walked in and Lily who i made the appointment with was attending someone else. I waited 20 MINUTES. i had acrylic nails on and i asked how much they charge to take it off. she said $10. She then removed my acrylic nails *mind u i wanted to remove them because the salon i did them at had a few of the nails crooked* She then started to put on a new acrylic set without even filling my actual nails. I told her to stop, i asked her if she was going to file my nails. she says no, i told her i think it's better if i don't get them done because why tf would i want unfiled nails on the bottom of my acrylics. She got upset and tried to up charge me $15. Her coworker came over and asked what happened. i explained the situation. I asked LILY again how much i had to pay because i just wanted to get out of there. She then proceeded to say $20. She tried upcharging me double the amount. I told her coworker i am NOT paying double than what i was told. I was told it was $10. LILY even left the glue that they use for acrylics on my finger. They said they could only take $10 through Cashapp. i tried to download it and i told them. They stood by to make sure i don't leave. I wasn't even trying to make a run for it. Lily then started to say things about me with her coworker to them both saying "crazy," and "some people are just crazy". This is very unprofessional of them. I WILL NEVER BE RETURNING HERE. I WOULD NOT RECOMMEND IT HERE AT ALL. My family member goes here and said it was great, i gave it a shot and had a HORRIBLE experience. DO NOT GO HERE. read more

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The service was good but my nails they didn't come out how I wanted and she charged me $70 learned my lesson won't be doing my nails again here read more

Crystal Nail and Spa - What I got - Nail Salons Near Me - Lynn, Massachusetts

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I'm not usually meticulous about my nails but today I really needed things done a certain way and the Woman that did it was on point. I believe her name was Chanreachny ( or at least that's what her cash app name is). And they weren't as expensive as the place I usually go to. Definitely my back up spot ! read more

Crystal Nail and Spa - I love my nails - Nail Salons Near Me - Lynn, Massachusetts

Under new management. Great changes. Great quality. Know a few people that go there. No complaints. Highly recommend Janet. Very skilled. Takes her time. Quality work read more

I wanted to try a new nail salon and boy do I regret it. The service was alright, but the technician doing my nails was very quick which resulted in weirdly shaped nails, sloppy french, and even worse "design". I wanted to add small little hearts which raised the price from 50$ to 75$. It's absolutely ridiculous. read more

Crystal Nail and Spa - Nail Salons Near Me - Lynn, Massachusetts

I loved my service. I got a pedi and full set right 30 minutes before the salon closed and they were all kind enough to still service me and take their time read more

Crystal Nail and Spa - Nail Salons Near Me - Lynn, Massachusetts

I have no idea what that other person in the review below was talking about but I believe I found my go-to nail salon for my hands. I love getting regular bi-weekly manicures, but most places I was going to just weren't doing it for me - I was recommended to come to Crystal Nail and Spa in Lynn. I wasn't sure what to expect - just knew I needed a nail tech who understood and cared for my nails because the last nail tech I saw didn't really know what she was doing and rushed through my nails. All the women were so welcoming and sweet once I walked in (which is always nice!) I decided to call in ahead of time and schedule an appointment (super great idea) I had free time on my hands so I headed over a few hours earlier and managed to get an appointment with Bo. (which is the owner and the sweetest person!) When we sat down, I explained to her what had gone on, and that I wanted my nails stronger and longer - she recommended dip powder and so I chose my color and was on my way. Bo is the ideal owner! She was communicative - asked me, throughout the process of doing my nails if I was satisfied and I could really tell her goal was to make my nails look fabulous. I asked her for some gems, and she did them just exactly how I wanted. Bo told me to come back in two weeks to get them re-done and offered me to shoot her a text, her customer service is top notch and all the ladies do a GREAT job (for reasonable good prices) - make your appointment! was so worth it. :) read more

I went here for the first time and Sam was sooooo helpful!!! Sam was also very kind! I told her I was interested in doing nails and she gave me a lot of helpful tips. Her conversations was great too! I will definitely go back to this place for nails. The price wasn't too bad either. Compare to the last place I went the lady did the acrylic to thick and the blend wasn't as seemless. I just got them done today and am already getting so many compliments. Also Sam and the salon were very clean. Love my nails. read more

Crystal Nail and Spa - Nail Salons Near Me - Lynn, Massachusetts

1 star ONLY because 0 stars not an option!! Should be 0 stars! Waste of money. CRYSTALS NAILS & SPA LOCATED AT 30 BOSTON ST LYNN, MA Got my nails done a week ago, in 7 days every single nail popped off in one piece. Started pulling up the next day! By day six, yesterday all of them popped off. Never in my life has this ever happen! Never going back here. $45-50 for them to literally glue tips on, throw some acrylic on top of the tip, barely even touched my real finger nail! Then made the mistake of getting "special" metal looking polish, cost extra of course! (Looks nothing like the pic, just get OPI!) But none the less it was all around my nails on my fingers/skin! I couldn't even complain, I just needed out of here! After all my nails popped off, whole, I had to yelp them so you all know to GO ANYWHERE ELSE!!! Heck buy Nailene nails at Walmart!!! Thinner/look more natural and a heck of a lot cheaper!a read more

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Absolutely in love with my nails! This was my first time here, and I will definitely be coming back! I got a full set of acrylics with gemstones and they came out amazing, made me feel so glam. I didn't have an appointment so I did have to wait a bit (about half an hour) so I'd recommend making an appointment. Not sure if they're usually this busy, but they were super nice and assuring that I'd be seen. The owner, Bo, did my nails and she gave me exactly what I wanted and asked me throughout if I was happy with each step. Also, whole price of full set plus gemstone design on 4 nails was $65! That is an amazing price in my opinion and I was expecting to pay so much more. I've gone other places closer to Boston, no extra add-ons/stones/designs, and paid upwards of $95. This is by far the best nail salon I've been to, and after years of continuously trying new places, I feel like I finally found my go-to spot! And check out their Instagram- Bo was amazing of course, but all the ladies who work there do amazing nails so I know whoever does your nails for you will do a bomb job read more

Crystal Nail and Spa - Nails - Nail Salons Near Me - Lynn, Massachusetts

Best nail service around the Lynn area, They take their time and are friendly and do a Excellent job

I got my nails done for prom. I think this place is good but try to get bo instead. I didn't catch the name of my nail tech but I know she wasn't Bo. I didn't enjoy my experience. My nails are already messed up. She didn't put the right size tip on one of my nails so it's too small and then the acrylic is too thick. My thumb and first finger are not even and slanted. Then she messed up my ring finger when putting on the Polish and didn't bother fixing it even when it's obvious that is clumpy and and not smooth. Even worse the accents didn't stay on within the hour I got them. i would come here again but I would specifically ask for Bo. read more

Crystal Nail and Spa - Ring finger is poorly done. - Nail Salons Near Me - Lynn, Massachusetts

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It was my first time coming here after my cousin recommended the place. And I am absolutely blown away at not just how amazing they do nails but the care that goes into it. I absolutely love this place and I'm a loyal costumer from now on. 10/10 I would recommend coming here!! read more

This place has recently gone under new management. This has been the best decision EVER! Bo the new owner is Absolutely amazing! She does outstanding work ! This salon is a MUST read more

Crystal Nail and Spa - Always pleased with Bo's work! She aims to please and NEVER fails - Nail Salons Near Me - Lynn, Massachusetts

DON'T GO TO THIS PLACE! I got a pedicure yesterday and the skin around my big toenail is infected. Very unhappy. Hadn't been here for a few years and this happened. I hate to write a review like this but I'm very disappointed. This is a serious issue! Not smudged polish or bad service. read more

Linda is my girl! Always keeps my nails looking great. Always on time. Love this salon super clean. Highly recommend

I have seen the work on others and decided to go myself. When I arrived they seemed pretty busy but it was Friday so it happens. When it was time to get a pedicure the woman simply sprayed Lysol and told me to sit down. I was already feeling uneasy due to covid and sanitary. The chair was awful and the woman who did my pedicure did it in 15min tops and not well done after all. I then by this point was not happy but I waited for a set then I was like well I'm good I'll get a mani instead. The girl who did my mani was very nice but the barrels were filled and the floors were filthy and the glass to protect us umm let's say they needed windex. I was so uneasy that I had my purse on my lap the whole time due to the not so clean area. I will never return. Making money is important and they do nice nails but that woman who did the pedicure please clean and please use warm not cold water and put on my flip flops correctly but to the girl who did my mani she was kind and sweet. When it was time to pay I left only a tip for mani girl I got a glare. Well maybe if you keep your place clean and clean your nasty floors and the battier plastic clean as well. We paid a total of $180.00 to go home and scrub my feet because I was disgusted . read more

The place does an okay job, what I found odd was that they charge customers $2 fee for using a card to pay. They switch nail tech to finish off job and of course every tech has different skills. What annoys me is that when I show them a image how I want my nails done, they would say we don't have that color or that doesnt come out right. What surprise me is that they don't sterlize their tools properly using packages. By far not one of the best nail salon I used. read more

Made an appointment for 3:00 and at 3:25 we were still waiting... don't take walk ins before customers that have made appointments.. ended up walking out! read more