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    Crystal Water Line

    4.9 (44 reviews)
    Open 9:30 am - 11:00 pm

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    Response time

    10 hours

    Response rate

    70%

    Services - Crystal Water Line

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    Recommended Reviews - Crystal Water Line

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    Reviews With Photos

    Water softener
    Chan L.

    [[HIGHLIGHT]]Amar was fantastic to work with! He arrived early and was very prompt, which I really appreciated.[[ENDHIGHLIGHT]] He's flexible, professional, and takes the time to explain everything in detail so you know exactly what's being done. On top of that, he's very friendly and stands behind his work with a guarantee. It's rare to find someone who combines reliability with such a positive attitude--highly recommend Amar to anyone looking for great service!

    [[HIGHLIGHT]]Ammar was very patient and professional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He provided all the information and details we had.[[ENDHIGHLIGHT]] Even though we have a very old plumbing system, he was happy to take on the challenge and offered a great deal for everything we needed. The job was completed nicely, and we can definitely feel the difference in water quality after the installation.

    Clack WS1 Water Softener with 3 stage filtration

    I couldn't be happier with my Crystal Water Line water softener! [[HIGHLIGHT]]From the start, the customer service was outstanding. They responded quickly to my service request and came on site to look at my setup and provide a quote.[[ENDHIGHLIGHT]] They were professional and knowledgeable, and made the entire process smooth and stress-free. The quality of the water softener itself is top-notch. It's built to last, performs exactly as promised, and I've noticed a big difference in our water quality -- no more hard water spots, and our appliances are running more efficiently. The system is Clack WS1 which is the best control valve, beating proprietary setups that often cost more not only in parts but also locking you into proprietary servicing. What really impressed me was the overall value. For the price, you're getting premium equipment and excellent customer support. It's rare to find a company that delivers on all fronts, but Crystal Water Line absolutely does. Highly recommend to anyone looking for a reliable, high-quality water softener with great service to back it up!

    Howard C.

    Don't be put off by the small number of reviews -- Ammar is a seasoned pro with 10+ years in plumbing and recently started his own company. My old water softener was leaking, and Ammar responded quickly with the best quote out of five plumbers I contacted. He showed up exactly when he said he would, no upselling or surprise fees -- just honest, professional service. He installed the new softener in two hours and even took time to explain how it works and sent helpful resources afterward. Highly recommend Ammar for any plumbing needs -- professional, reliable, and transparent.

    Kevin Elysee I.

    Ammar did a great job installing the water softener. We had hardness of 14gpg and our water feels so good. Dishwasher cleans better, clothes from the washer are softer, and most importantly, skin feels good after showering. I've done a lot of research for a system and Ammar carries the best valve in the industry which is a clack valve. Dont spend too much money on a softener because you are just paying for the brand name. If you live in a hard water area i definitely recomment Crystal Water Line for any softener needs.

    Installation photo

    I requested water softener installation and it was clean job Excellent service and installation! [[HIGHLIGHT]]The team responded quickly to my request and handled everything from start to finish.[[ENDHIGHLIGHT]] I requested a water softener replacement, and the quality, value, and overall experience were outstanding -- truly great service for the money.

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    4 months ago

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    10 months ago

    They drilled the hole for the faucet in my quartz countertop and installed my water filter for 300$

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    8 months ago

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    1 year ago

    Great Quality and Great Service.On time service.Clean Job.reccomended for quality and pure water for entire home.

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    11 months ago

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    Page 1 of 2

    Ask the Community - Crystal Water Line

    Review Highlights - Crystal Water Line

    Ammar has been so dedicated that he even came on weekends to ensure that both systems were working properly.

    Mentioned in 25 reviews

    Read more highlights

    AWP Water Systems

    AWP Water Systems

    4.6
    (266 reviews)

    I am writing a long overdue review for Adli, Steve and team at AWP water systems, especially…read moreconsidering what they did recently. First, a few years ago, when we had moved to Pleasanton, we were shocked with the quality of water. We learned that we get hard water here but the worst part was the weird taste of the water. We reached out to a few vendors. Adli responded quickly, set up an appointment and showed up at our door. Adli did not try to sell us. Instead, he informed us of our choices. He made his recommendations. He explained patiently why his recommendations are good. After Adli left, we did our research and turns out he was right about every recommendation. The shocking part though was that Adli's pricing was reasonable compared to other vendors. We installed a water softener that does good work. Unfortunately, recently, the flow of water reduced so much that there was minimal to no flow of water. We had reached out to a few vendors ands hockingly, some of the vendors suggested replacing the whole unit, which didn't make sense to us, not to mention the ridiculously high cost. Then, we remembered Adli. And he came to our rescue again. He said he would send Steve the next day. Steve came to our home, inspected and immediately identified the issue. Steve suggested a solution, went back and talked Adli about it. Adli gave a pricing for the job that was customer friendly compared to other vendors. Adli's guys arrived, replaced the tank in a few minutes instead of just replacing the resin, charged us a low price and left. The water softener unit is back to working normally. The summary of the long review is two things - 1. Customer friendly, 2. Honest and trustworthy. Needless to say, I refer AWP water systems to our friends and anyone asking for similar service. Adli and team are good professionals who know what they are doing and take care of their customers. I would highly recommend AWP water systems for their reasonable price and high quality of service.

    Only good when you are a new customer and need to set up a new system. But once you're done with…read moreall of that and pay them, they are a completely different company. Service quality is zero. We gave them 12 customers in our family and our friends circle but still no one cares. We tried to reach them for filter cleaning, and it took almost 3 months to get someone. Finally, he showed up and fixed the problem we paid him for, and he left, system broke again in 15 mins and he was not interested in staying for the test firsthand. We called him, and he said he knew it would break again because the filter system is broken and needs to be replaced. Please find a company that cares about sales and after-sales service.

    Crystal Water Line - waterpurification - Updated July 2026

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