Cancel

    Search

    Freitas Plumbing and Water Heaters

    4.8 (208 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Get pricing & availability

    Response time

    4 hours

    Response rate

    100%

    Services - Freitas Plumbing and Water Heaters

    Freitas Plumbing and Water Heaters Photos

    You might also consider

    More like Freitas Plumbing and Water Heaters

    Recommended Reviews - Freitas Plumbing and Water Heaters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    New water heater

    These guys are amazing! [[HIGHLIGHT]]Response time on Yelp is great.[[ENDHIGHLIGHT]] Kai came out he was informative throughout the whole process. He removed our old water heater that busted & partially flooded the garage and installed a new one. He takes great pride in his work and is very thorough all the way to the finish. While the temperatures rose to 93 degrees today he never slowed down or complained. The pricing was fair actually lower than other quotes I received. If you're looking for honest and reliable plumbing service these are your guys! Thank you so much!

    It clearly states they would perform soak, flush and that their work is guaranteed for 1 year. They did not return
    Bella G.

    *Buyer beware* As a business owner you should take accountability for the mistake you or your teams have made or have the decency to have a conversation to find out the truth. Rather than hide behind messages and not return phone calls. Their work says guaranteed for 1 year and I've tried to reach out less than a month afterwards just to receive such rude behavior and brushed off. You did not complete the pre soak and flush as it clearly states in the scope of work and you are blaming me for that. I thought you are the professionals, which is why I hired you. Why would you think that we would complete any of the installation process if I hired you to do it?? Attached is proof saying you would complete the soak and return to perform flush also clearly stating your work is guaranteed for 1 year. I contacted you to give you the opportunity to make things right. It is very clear that you don't care about your customers just money.

    Original Cartridge - with the part number visible
    Mark F.

    My wife and I 2 years ago remodeled our bathrooms with the master bathroom receiving a rainfall style shower head with a diverter wand. The shower pressure in that bathroom has always been low but over time we perceived it as getting worse. We called around looking for plumbers who would be willing to take a look and determine if there was an equipment issue or if we needed any work to fix it. Most plumbers in the area were both really backed up and asking for $300 plus just to take a look at the problem. Through a friend we received a recommendation for Freitas plumbing and called, to his credit he responded quickly and worked with us to find a time he could come out. Going into the shower they quickly determined the problem as sediment within the cartridge system. He then went on to find the part for me to order and told me to order it. He said after it arrived they would install it for another $125 and they would just charge me $100 cash for the diagnostic. This seemed reasonable so I ordered the part from the link he sent and promised to call them to install it. As they were walking out we got to talking about insta hot solutions and I mentioned we would be really interested in adding insta hot to our tankless. He called the owner and told him the model of the tankless the owner confirmed the insta hot was compatible with our tankless heater and said they had everything in stock so they could come out and install it at the same time they did the cartridge install with everything coming out to $900 with an expectation of 3 - 4 hours of labor. The tech emphasized that this would be the cash only price but if we were willing to pay in cash then they could do it at that price. Fast forward to today we received the cartridge, my wife calls the owner to schedule the insta hot and cartridge install. He initially tells my wife that it is $950 for the insta hot install and that it would take a two hours she said we were quoted $900. He said he did recall that but also remembered we need the cartridge installed so it would actually be $900 + $125 = $1025. He also stated that they didn't have the parts in stock at the time. When asked about the cost discrepancy the owner got frustrated and suggested we work with another plumber. Reply to Owner: I had no problem with paying the follow-up install fee, I felt the $125 was reasonable. Your tech was the one who recommended I order the part saying it would arrive quicker cost wasn't even a factor. My issue is that we were quoted one price then my wife called you said something different. Your tech quoted 3 - 4 hours to do the instant hot. Told me you would accept $100 off if we paid $900 cash. My wife called, you quoted 2 hours with an additional $125 to install the cartridge. The question isn't the value or fairness of the cost just discrepancy of the quote and your attitude when we asked for clarification. Before you hung up I said we could go forward with it. Your prices are reasonable but your field and back office communication is lacking. In the future if someone says they are busy instead of pressuring a decision just let them call back. In the end you lost our business not because of cost but your attitude. Conclusion: Post this review the owner contacted me privately and explained the miscommunication the price. I appreciate his willingness to discuss the issue and have revised the review to reflect as such. For what it is worth I would recommend Freitas Plumbing and Water Heaters. They offer solid value for the cost miscommunications aside. edit: photo, grammar, timeline, owner reply, remove extra detail, add conclusion

    he charges looking for parts fee. $100

    See all

    Review Insights

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Oliver O.
    105
    17
    18

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa S.
    34
    144
    524

    1 year ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeremy C.
    193
    91
    93

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jett H.
    38
    71
    19

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sandra W.
    245
    269
    319

    2 years ago

    [[HIGHLIGHT]]Kind and helpful.[[ENDHIGHLIGHT]] Get things done quickly without sacrificing quality. Knowledgeable and honest.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Bella G.
    21
    63
    49

    4 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B T.
    0
    10
    12

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark F.
    45
    36
    7

    5 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T F.
    1
    145
    106

    4 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ritche C.
    183
    48
    115

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sheryl M.
    1
    187
    76

    5 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brian Z.
    146
    16
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R.E. A.
    0
    96
    67

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C. G.
    65
    34
    2

    3 years ago

    Business owner information

    Photo of Gabriel F.

    Gabriel F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 6

    Ask the Community - Freitas Plumbing and Water Heaters

    Do you service water softeners?

    No we fix leaks in piping but we do not repair broken softeners, we do change parts if you order them

    We have a rental in Manteca that has a central blockage. We had another company snake & video it and gave us an astronomical quote for repair. How much is second opinion Thanks?

    We can come camera and locate line usually $350 if you have a cleanout

    Do you install water softners?

    Yes I usually recommend customer getting hardness number from water district then call pelican gave them send you a system that will work with your hardness then when you get it we will come give you estimate to install

    Has your work had the warranty?

    Yes

    View All 5 Questions

    Review Highlights - Freitas Plumbing and Water Heaters

    I talked to Guy who answered all our questions/concerns, gave us a quote, and an appointment window.

    Mentioned in 63 reviews

    Read more highlights

    You might also consider

    Herk's Plumbing

    Herk's Plumbing

    4.7
    (496 reviews)

    Herk's came right over when I called about a back up in our bathtub. I had lots of visiting company…read moreand they fixed the problem quickly. I asked about the pipes under the house and they took pictures and explained the situation which involved pipes that were evidently installed by someone other than a professional plumber. I requested that they replace the pipes, which they did. I was pleasantly surprised by what they charged and how efficiently they worked. I also had a minor problem with the ice maker in my freezer which they took care of also. Jose` was one of the main workers and he was very knowledgeable and easy to work with. I highly recommend Herk's

    Found this business for my mom and service was so good that she told me to make sure I leave a…read morereview for them. She's had different companies come out to check her sewage line after finding roots in the system, every last one of them said she needs to replace the system. And that they need to dig out under the house. After having herk's come by and give his opinion, he said the pipe was already replaced and roots were coming in from the connection. He helped my mom call the city for them to take care of it, which they did. Cleaning out the line of roots and also apply weed and roots killer. He explained everything very well and also let my mom see what he saw on camera and explained it to her so she understands what's really going on. Would recommend herk's to anyone looking for an honest plumber.

    Greer Family Plumbing

    Greer Family Plumbing

    4.1
    (32 reviews)

    I had Greer referred to me from another relative our plumbing would leak in the bathroom whenever…read morewe ran the washing machine, Jeff came out and seemed to find the issue right away, he ran the high powered snake from his vehicle into the clear out drain outside, he said he was able to clear it out but said it looked like the problem might be at the septic tank, he helped me dig up the lid and sure enough the tank was full even though we just had it serviced a couple years ago, he said I would need a septic person and recommended someone who I had dealt with before, I had no issues with what Jeff did, he did what he could do, really nice guy , we had nice conversation while he was doing his work. The reason for two stars was Jeff arrived at 915am and left at 1030 am, I asked what I owed him but he told me the office would send me an invoice, I expected $250 , $300, even $400 I thought would be expensive but ok, the bill was $750 which I could not believe, l felt so taken advantage of, I paid the bill because he came out and did work, I have dealt with soo many local business due to the work I do and have always felt they were fair and reasonable, this was very disappointing, ruined my day because I enjoyed my interaction with Jeff.

    This is a family run business. Knowledge, experience and personality, is what shows up when you…read morecall for plumbing needs. Owner, Jeff Greer, sets an example for his employees to follow. Good for him. We have been using Greer Family Plumbing for over 18 years without a single problem. Give a local business a try.

    Freitas Plumbing and Water Heaters - plumbing - Updated August 2026

    Loading...
    Loading...
    Loading...