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    Crystal Water Line

    4.9 (45 reviews)
    Closed 9:00 am - 11:00 pm

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    Response time

    20 minutes

    Response rate

    100%

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    Water softener
    Chan L.

    Amar was fantastic to work with! He arrived early and was very prompt, which I really appreciated. He's flexible, professional, and takes the time to explain everything in detail so you know exactly what's being done. On top of that, he's very friendly and stands behind his work with a guarantee. It's rare to find someone who combines reliability with such a positive attitude--highly recommend Amar to anyone looking for great service!

    Clack WS1 Water Softener with 3 stage filtration

    I couldn't be happier with my Crystal Water Line water softener! From the start, the customer service was outstanding. They responded quickly to my service request and came on site to look at my setup and provide a quote. They were professional and knowledgeable, and made the entire process smooth and stress-free. The quality of the water softener itself is top-notch. It's built to last, performs exactly as promised, and I've noticed a big difference in our water quality -- no more hard water spots, and our appliances are running more efficiently. The system is Clack WS1 which is the best control valve, beating proprietary setups that often cost more not only in parts but also locking you into proprietary servicing. What really impressed me was the overall value. For the price, you're getting premium equipment and excellent customer support. It's rare to find a company that delivers on all fronts, but Crystal Water Line absolutely does. Highly recommend to anyone looking for a reliable, high-quality water softener with great service to back it up!

    Howard C.

    Don't be put off by the small number of reviews -- Ammar is a seasoned pro with 10+ years in plumbing and recently started his own company. My old water softener was leaking, and Ammar responded quickly with the best quote out of five plumbers I contacted. He showed up exactly when he said he would, no upselling or surprise fees -- just honest, professional service. He installed the new softener in two hours and even took time to explain how it works and sent helpful resources afterward. Highly recommend Ammar for any plumbing needs -- professional, reliable, and transparent.

    Ammar was very patient and professional. He provided all the information and details we had. Even though we have a very old plumbing system, he was happy to take on the challenge and offered a great deal for everything we needed. The job was completed nicely, and we can definitely feel the difference in water quality after the installation.

    Kevin Elysee I.

    Ammar did a great job installing the water softener. We had hardness of 14gpg and our water feels so good. Dishwasher cleans better, clothes from the washer are softer, and most importantly, skin feels good after showering. I've done a lot of research for a system and Ammar carries the best valve in the industry which is a clack valve. Dont spend too much money on a softener because you are just paying for the brand name. If you live in a hard water area i definitely recomment Crystal Water Line for any softener needs.

    Installation photo

    I requested water softener installation and it was clean job Excellent service and installation! The team responded quickly to my request and handled everything from start to finish. I requested a water softener replacement, and the quality, value, and overall experience were outstanding -- truly great service for the money.

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    Review Highlights - Crystal Water Line

    Ammar has been so dedicated that he even came on weekends to ensure that both systems were working properly.

    Mentioned in 25 reviews

    Read more highlights

    AAA Water Systems

    AAA Water Systems

    (50 reviews)

    After talking to 4 different companies, I hired AAA Water Systems to install a whole house water…read moresoftener system and RO unit in the kitchen. Al explained everything in detail prior to installation and left no questions unanswered. We wound up getting a prefilter and two softener units that require no electricity and provide a constant supply of soft water to my house. When one regenerates, the other one goes on line automatically. With a single unit, whenever it regenerates it is bypassed and your feeding hard water back into the house. On installation day, Chris Rubalcaba showed up on time and got right to work. He was very meticulous in his work and in the end, we had a well designed system with a very neat and orderly piping system. He installed the RO unit under the kitchen sink and ran a line to feed the refrigerator ice maker as well. When he was done, holes were patched and jobsite was cleaned up. We decided to use Potassium Chloride instead of Sodium Chloride, but we were told that if we wanted to switch to sodium in the future, it could be done. Their system was competitively priced, and for the price we paid, I feel we got a very good system and one that will last for a long time. I highly recommend AAA as well as the system that doesn't require electricity.

    My mom was in the market for a water softener, and I wanted to make sure we found not only a…read morequality system but also an installer who really pays attention to detail. We found both with AAA Water Systems. Chris Rubalcaba - the installer- was meticulous throughout the entire installation. He kept everything clean and properly aligned, from the soldering work to the P-trap for the brine discharge. The install looks excellent and was done right. As for the Kinetico softener, only time will tell, but based on what I've read, the reviews have been very positive.

    AWP Water Systems - Clean water today for a healthy tomorrow!

    AWP Water Systems

    (266 reviews)

    I am writing a long overdue review for Adli, Steve and team at AWP water systems, especially…read moreconsidering what they did recently. First, a few years ago, when we had moved to Pleasanton, we were shocked with the quality of water. We learned that we get hard water here but the worst part was the weird taste of the water. We reached out to a few vendors. Adli responded quickly, set up an appointment and showed up at our door. Adli did not try to sell us. Instead, he informed us of our choices. He made his recommendations. He explained patiently why his recommendations are good. After Adli left, we did our research and turns out he was right about every recommendation. The shocking part though was that Adli's pricing was reasonable compared to other vendors. We installed a water softener that does good work. Unfortunately, recently, the flow of water reduced so much that there was minimal to no flow of water. We had reached out to a few vendors ands hockingly, some of the vendors suggested replacing the whole unit, which didn't make sense to us, not to mention the ridiculously high cost. Then, we remembered Adli. And he came to our rescue again. He said he would send Steve the next day. Steve came to our home, inspected and immediately identified the issue. Steve suggested a solution, went back and talked Adli about it. Adli gave a pricing for the job that was customer friendly compared to other vendors. Adli's guys arrived, replaced the tank in a few minutes instead of just replacing the resin, charged us a low price and left. The water softener unit is back to working normally. The summary of the long review is two things - 1. Customer friendly, 2. Honest and trustworthy. Needless to say, I refer AWP water systems to our friends and anyone asking for similar service. Adli and team are good professionals who know what they are doing and take care of their customers. I would highly recommend AWP water systems for their reasonable price and high quality of service.

    We recently moved to Vacaville and immediately noticed how hard the water was, it was causing skin…read moreirritation and just didn't feel great overall. Adel came through and helped us get the right system installed, and the experience was excellent from start to finish. The installation went smoothly, everything was explained clearly, and the results were immediate. The water is now soft, feels great on our skin, and there's no more irritation at all. We absolutely love the system and can feel the difference every day. Highly recommend AWP Water Systems and Adel if you're dealing with hard water issues. Great service, great quality, and great results.

    Soft Patagonian - Exchanger Elite Water Softener Indoor Installation.

    Soft Patagonian

    (87 reviews)

    North Valley

    I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

    Great product, install team but the way our main contact treated us afterward was unacceptable…read more I rarely take the time to post reviews because I understand how this may impact a business but I felt it was important to provide an honest overview of both the positive and negative aspects of our experience. The water softener itself seems to be working well and the technicians who handled the installation were professional, efficient and pleasant to work with. That initial phase of the service was excellent. Unfortunately, our experience with Eduardo, our main point of contact for ongoing support, was very disappointing. Later that night after the installation, we noticed a puddle of water coming from a leak on a washer line adjacent to where the garage sink was removed and the water softener was installed. We messaged Eduardo that evening and he arrived the following morning, which we appreciated. During the visit, he claimed the leak was unrelated to their work, but offered to send a technician to assist as a favor. Eduardo stated that because it was a minor leak, someone would come out the following week or whenever a technician was available. However, security footage later confirmed that the installer had shifted our washing machine while removing the sink to place the water softener and salt container, which likely caused the issue. As soon as I got home, I called to ask that a technician be sent out as soon as possible because no one wants a leak sitting in their garage even if it's not an "emergency". He agreed to have one of his technicians out the next day between 8-9am. The following day, no technician showed up and it was just Eduardo who arrived 10 minutes late. He looked at the leak and then proceeded to lecture me about "raising my voice" on our call the day before telling me I didn't need to escalate for a quick fix and that he'd have sent someone immediately if it were a "real emergency". I was honestly in shock. I was direct because I wanted the issue addressed sooner. I was in no way being disrespectful and I have the phone conversation as well as the in-person interaction the next day on record to back that up. Being reprimanded by a service provider for raising a legitimate concern about a leak coming from the installation is inappropriate, especially after paying a premium price for the service. I apologized in the moment because I was shocked and caught off guard, but afterwards I was upset enough that I had my wife finish the conversation. While I appreciate the quality work of the installation team, Eduardo's unprofessional handling of the situation makes me hesitate to recommend this business.

    Crystal Water Line - waterpurification - Updated September 2026

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