I was a bit stressed because in the middle of a remodel, I was informed there was termite activity found. I sent out a request on Yelp and several businesses replied. However, Cassidy with CSI Exterminators called early Monday morning to schedule an appointment for David to come out to do a site inspection and provide his recommendations. We scheduled it for 1PM. To my surprise, I was driving back from the hardware store around 9AM and David was at my house. He was straightforward, professional, and very knowledgeable, which put me immediately at ease. David addressed my concerns right then and there, and answered all my questions. We scheduled services for Wednesday. The entire team was extremely professional and courteous. They knew exactly what they were doing, came in, got the job done, and left within the specified timeframe. I would definitely recommend CSI Exterminators should you require termite services. I was sincerely impressed and grateful for their rapid, thorough, and professional response. More importantly, David was conscientious of my budget, which I appreciated tremendously. read more

I am absolutely thrilled with my experiences with Csi exterminators not only did they get rid of my bedbugs years ago they've been providing excellent pest control and customer service for me. Plus my family members House I recently had Csi start mosquito service for my residence. They were very prompt, thorough, professional and talk to me through everything that they're doing to make sure my house doesn't get overrun by mosquitoes this year. We will continue using Csi. Csi was much better priced than the so-called mosquito company that I called out for an estimate. I highly recommend them to everyone. read more

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I reached out to CSI in regard to bed bug service. The gal who helped me over the phone was Jennifer and she was really nice. She got an appointment scheduled for me the following day with Jason. Jason came out to my home the next day for inspection. He did a thorough inspection and gave his expert recommendations. Jason was really nice and knowledgeable. I really appreciate his honesty. This company is not out to get your money, they won't recommend a service if you don't need it. Very trustworthy business. I will definitely reach out to CSI again if we need any future services. Thank you CSI. read more

While we were renting a house I noticed bugs inside like roaches were getting inside and there were ants as well. When I called csi out we never had that problem again! I am very happy with the services csi has provided. read more

CSI was great to work with they did a free inspection of my attic to see if I had any roof rats after my dog caught one recently, the technician was professional, called ahead and respected my property and my time. Luckily there was nothing to report which is good news. I will be contacting the office soon to inquire about monthly/ bi monthly service as I really appreciated their technician. read more

Jim and his team goes above and beyond to take care of their customers. I have been taking their services for over 5 years and didn't have single bad experience. Every time I raised a concern they send follow up service without any charges. All the technicians that come are very professional, courteous and great to talk to. Thank you Jim for value you create for your customers. read more

I've been using CSI for years. They're affordable, trustworthy, and very easy to work with. They make sure the customer is always happy.

The best recommendations and I appreciate it Good service Thank you I will highly recommend it yelp read more

Good business. Inspection, quote, tenting, done in a short amount of time, but details were important and covered. Business considered the "average man's budget" when doing the job. Replacing siding was okay. Also replaced washing machine water feed bibs in quote. All in all, well done. Office staff was fabulous, by the way! read more

CSI is the best, very fast and efficient, GREAT when it comes to value. I requested a monthly pest service and still have the pleasure monthly of having them out to my house. The absolute best, David is a god send and Jennifer is so very helpful, as is Cassidy! i will never go anywhere else. read more

Dave drove all the way to Camp Nelson CA to eradicate a large yellow jacket nest inside my attic at our cabin. They were very aggressive and stung Dave. He did a great job. He located the nest and sprayed the wasps and nest, killed them all!!!!! Then he sprayed outside and sealed the gap in the eave where they were getting into the attic. Dave was very fast and reasonably priced. I would highly recommend Dave from CSI Exterminators. Thank you very much Dave. Phillip N read more

CSI Exterminators - Wasp nest in the attic - Pest Control Near Me - Fresno, California

Highly recommend! Helped mitigate huge problem with swallows swarming and nesting and pigeons damaging solar panels on my roof. Everyone there, Jennifer at the office, Dave, Sheldon and others ,all welcoming, knowledgeable and professional. read more

Dave from CSI came out and evaluated my problem, gave me two alternatives to fix the problem, and I picked one. They came out a few days later and fixEd the problem. Very professionally done, very reasonable price for services. Definitely recommend both Dave, and CSI. read more

Jim S. and the folks at CSI has been our choice of Pest Control for 15+ years now since they have first opened. We are very grateful for the personal touch they provide in all they do. They have very consistently taken care of the standard pest like ants, spiders, and other household bugs in that time. Further they took on more unusual pests like rats in our attic, other rodents, and more recently bed bugs that we got during recent travels, something that is becoming more common sadly. In every case, CSI offered the most effective solution possible at a reasonable price. I strongly recommend them for all your pest control needs. read more

I sent a request for quote via Yelp and Jim got back to me extremely fast, I want to say less than an hour we were working out availability and pricing. We picked a day and settled on a price and I waited for my appointment, the technician Jason was out as scheduled. He went through and opened up all of the areas he was going to spray, geared up and got to work, 10-15 minutes later he was all done! We chatted a little bit and he was extremely friendly and assured me that it would be safe for us to let our cat inside after everything was done drying. We then laughed at the review that had a photo of him driving down the road, with the onerous claim that he had cut the reviewer off and "wanted to fight him." All you need to do is talk to Jason for a few minutes and you can tell that he is a very mild mannered and laid back guy. I was very happy with the service CSI did for me, and when I need to call on someone for a yearly pest and termite inspection, they will be who I call! read more

Started service they called were here when they said they would be ,very professional unlike my past experience with other company

Ronnie came out to our property in Dunlap (about 50 minutes east of Fresno on highway 180) to help us with a carpenter bee infestation in a gazebo. We were hosting a wedding on the property and it was important that the gazebo, where we were serving a buffet, be relatively free of bees. Ronnie was responsive and kind to travel that far. He even came for a second treatment at no expense, which was well beyond the call of duty. Jennifer at the main office was extremely helpful, too. Outstanding service. A+ read more

CSI Exterminators - The gazebo that was treated for carpenter bee infestation. - Pest Control Near Me - Fresno, California

The ad says 95% success rate for bed bugs and I guess my parents fell in the 5% unsuccessful. My parents are in their 80s and somehow got a bed bug infestation a little over 6 months ago. I found CSI Exterminators through yelp and my dad contacted them. He liked that the service was with heat instead of tenting because they have pets and my mother is handicapped so moving to a hotel is not convenient. After signing the work order my dad had to remove everything that could melt and pull the carpet away from the wall. He also removed their beloved waterbed and sent it to the trash. A lot of work was performed to make sure the treatment was effective then they packed up and spent the day away so CSI could heat up the house. When the treatment was done and the house was cool enough to return they went home and began the long process of putting their things back and buying a new bed. The bed bugs had disappeared and they were very happy.....for a little over a month then they were back and CSI Exterminators does not guarantee they won't return (remember the 5%) and the thought of performing all that work again is daunting. I heard from one exterminator company that you have to tent and I didn't listen so now they have to pay another company to come and tent their house. They already paid over $1,000 to CSI! 9/30/2019 Update. Went with a tent service and another exterminator and the problem has not returned over 6 months now. Unfortunately the carpet had to be replaced because it lost the tension from being pulled away from the wall! read more

CSI Exterminators is prompt, professional and truly customer friendly. These folks know how to run an efficient business and don't seek to gouge the customer. I highly recommend. read more

Hired CSI to do a home inspection prior to our home purchase and were very happy with their initial response time. The office and owner were very prompt on getting back to us and kind. The final report however took over three days to get and I had to call and remind them we were still pending the final report. Overall happy with their service because once we communicated with the office that we still hadn't received the report Jennifer was quick to get it to us and followed up with us as soon as it was sent. read more

After reaching out to a number of exterminators, I ended up going with CSI as they were willing to come to the house and see first hand the problems that we were having. I was going to be out of town when they were going to be treating our house, so I wanted to go area by area with them in person instead of trying to leave instructions. Happy to report that they came out a few days after my initial call and then were back spraying the house two days later. I came back from my trip to find a handful of dead roaches, which was actually a welcome sight to see. Imagine that. I also didn't feel like I was being pushed on anything as they didn't push a monthly visit on me but instead suggested bi-monthly as it wasn't a large problem. read more

Great company, with fantastic associates. Mr. Jason Belbeck is very professional and helpful. I very much appreciate the excellent service! Thank you, Robert Tovey read more

I have been using CSI exterminators for years. I was prompted to seek them out because I wanted less poisonous chemicals sprayed around my home. Their service has been fantastic! Every technician who has come out knows their stuff, and is respectful of my family and property. If there are any issues with determined bugs, CSI has gone above and beyond to get the job done and figure out the source of the problem with persistence. I am so thankful! read more

Called to schedule a free inspection on July 2, 2018. Received a missed call and returned it. Spoke to the very sweet receptionist (Kimberly) and was assured that the "scheduler" would call back for an appointment. I've been patient and yet no return call to date (7.6.18) This wasn't an urgent issue, but what if it was???? In these days of computers and people everyone should be able to handle calls like mine the first time, and not wait for a call back that doesn't come. Highly disappointed read more

To our surprise two young raccoons were hiding out in our outside cats shelter. Having already trapped an adult raccoon the month prior I called CSI again with no hesitation. As before, they came out and provided exceptional service. I would absolutely recommend these guys! They get the job done! read more

Started off pleased with CSI. They were initially prompt, courteous, timely, and seemed to do good work. I was initially so impressed that i agreed to hire them for an ongoing bimonthly pest control service (even though i don't think i need it). They came out in June to spray and said I'd get a bill. I never received one. Then they texted me to call them about my bill. When i called, they agreed to email the bill to me (which they did) and then advised me when my next appt was. Unfortunately, they scheduled me for a day other than the day i requested on the initial contract so we had to reschedule it. Then, the day comes and they just never bothered to show up. So i called to cancel my ongoing service and shortly after mailed them a check (on 8/21/19) for the ONE service they provided in June. Five days after i mailed it (suspicious timing), they text me again asking me to call about my past due bill. I call and tell them the check was mailed five days prior. They said they don't have it (this was on 8/26/19). Then, on 8/27/19 they cashed my check. Two days after that (8/29/19), they mail me a paper bill (post marked for 8/29/19) saying my bill was past due. This is a shady business tactic that unscrupulous businesses try to do to get people to pay twice. I've had AT&T try this many times (they're professional ripoff experts). If this wasn't intentional, then CSI needs to get their act together because it seems to be managed by incompetent people. Can't keep appointments on the day requested, can't even attend scheduled appointments, no paper bill and then an emailed bill after i requested one, and then sending me a paper bill AFTER i paid them and AFTER they already set precedence with an electronic bill. read more

It's simple, Jim does business straight and honest. If there is a time promised, they are there. If you need additional help, they are there. Exceptional! read more

My teenager was waking up every morning with these welts all over his body. We called a different company and paid hundreds of dollars to have a special K9 tell us we did not have suspected bedbugs and maybe it was an allergic reaction to something else. THEN my teenager woke me up at 3:30AM to let me know there were "bugs" in his bed. Imagine my horrific surprise when I did indeed discovered he had bed bugs. I knew I had to catch a few and put them in a ziplock bag to prove it and move on quickly to remedy the situation before it spreads to the rest of our home and they "nests" (thanks for all this info google). I reached out to SEVERAL (like ALLLLL of them) pest control companies at 8am that same day. It was almost comical how many companies actually don't offer bedbug services, never return your messages/calls or schedule an appointment for the following week advising you to keep sleeping in the bed while waiting for treatment. It took CSI Exterminators about 20 minutes to message me back on yelp. I then called and they sent Jason IMMEDIATELY. By noon, I had a bedbug confirmation, knew my options, costs and what to expect during the process. He was very nice, honest and made me feel comfortable about the entire situation which also gave me confidence that CSI was definitely the people to help us remedy this situation. Jason was easy to get ahold of and promptly answered all 8 million questions I had the day before the treatment as well as the days following the treatment. Although pricey and a lot of preparation, We had the thermal treatment for our entire home just to ensure we could move past this. They were able to come perform the service the next day if we wanted. Jason, Randy and Kevin were scheduled to come at 8am and all 3 actually showed up at 7:30am to start preparing the house for the thermal process which I appreciated because I felt that they anticipated the time and extra effort it was going to take to treat our 5 bedroom 4 bath home and didn't rush or halfass the job. Jason was also kind enough to set our trash cans out for us, knowing we weren't going to be home that night to do so ourselves. I was told 85% of the process was them and 15% was up to me afterwards. I followed the detailed list they left for me and if I had any other questions, I just gave them a call. The receptionist, Jennifer, sent me all the paperwork via email to sign and send in beforehand, processed the payment over the phone and it was super quick and easy. She was so nice and helpful. So far, everything has worked out for us. My teen is no longer waking up with big welts. I feel like we can move on and put this behind us. I am super appreciative of how prompt and professional CSI was and am actually considering them over my former pest control company. They definitely went above and beyond! read more

What a great experience! Ryan came out and was very professional, knowledgeable, and explained my available options. Would definitely recommend. read more

Called them to get quote for bird netting. Came out timely, took info down and said it would take a few days to email me quote. A few days goes by, no email. Called them and said it will be another few days. A few days go by, nothing. Quote from other pest services took less than a day. Went with one of them. read more

Not the most professional place to do business. Someone came a week later to take care of some gopher problem we had in our back yard, the job got done I think, idk because we haven't got anyone to check back on the job to see if the case has been handled, not even a call. Most of all, we were supposed to get a discount for adding another pest inspection on top of the one we just got and someone was supposed to give us a call back to make an appointment for that, it's been over a week now and we haven't received any phone calls from them and I we got charged the full amount on top of that, which wasn't supposed to happen. We are still waiting for our phone call to book the other appointment and hoping to get someone to see if our problem has been solved. It's almost two weeks now. read more

I was in need of a Good ,Honest Exterminator ! I found one with CSI , I called and gave them information at length .. about what I was dealing with ,they came out ASAP They spoke to me at length so that I would be prepared for the visit they were quick and thorough They even called me the best day to make sure all was ok ! My family is very pleased with CSI ! Highly recommended! read more

I want to say thank you to Ryan for his help today. We have had a mouse for over a month and we cannot seem to catch the dang thing. Ryan came over and walked our house with his flashlight. Found track marks and feces and we put 5 more traps and found more holes for the dang thing to get in. After all that we shall see if it worked. Thanks again for you help Ryan :-) read more

I was very pleased with the professional service I received from this company, the technician Ron knew his stuff and explained everything to me, what was involved in the process and made sure all my questions were answered. I would recommend this company and Ron to anyone looking for a hassle free polite kind and courteous experience. Thanks again Mike W read more

This is an update to my original review. The heat treatment did not solve our problem. We have been finding more and more bugs. We were, and have been, extremely careful about what items came into our home following the treatment. Mattresses were covered with appropriate covers following treatment and every item that was brought back in that couldn't be in the home during treatment was thoroughly inspected and cleaned. This is devastating. It is a very expensive service that we couldn't afford the first time and definitely can't afford to repeat. Nothing against the staff or the gentleman that did the treatment-they were kind and friendly. But we are now at a complete loss as to what to do next. It's heartbreaking. read more

I chose CSI because of the reviews they have on yelp. They came out for a free quote/consultation for my "unwanted guests" the same day. He gave me a lot of information on what CSI can do how to prevent "the guests" in future. I did chose to try to rid them myself for the time being, but I will call them back if I fail. I didn't feel pressured at all, even after I said I probably would do on my own, Alec still provided more information on capture and prevention. YEAH for customer service! read more

Wish I could give them glowing reviews because it started out positively.... I reached out to them on a weekend via email from their website regarding our pigeon problem and wanting repellant or mesh installed on our roof and around our solar. A lady by the name of Kim reached out to me via phone call and was extremely pleasant. She stated that the scheduler would be in touch soon to get us scheduled for a consultation to get started right away as the birds are wrecking havoc on our roof and even worse, affecting the efficiency of the solar panels.. to get to the point, until now, I still haven't received a call to get us scheduled. As a firm believer in PROMPT service, I'm really disappointed. And STILL disgusted with this pigeon problem. Hoping to find a company that can get this job done for us right away. Bird crap is disgusting to say the very least. UPDATE: updating this review to 4 stars because they actually called me back just to make things right. Appreciate a company that reaches out to their customers/potential customers. We've found a different company to get rid of the birds but will still consider CSI in the future. read more

Love the service! We have a great rate to get sprayed every other month and if we have bug issues in between treatments, they come out within 24 hours. They also have set up tracking for rodents and keep us up to date. read more

Dave came out for an initial inspection the same day that I asked for a quote. The office was timely with scheduling and I felt like I received great customer service. read more

I am very pleased with the people and the service. They have worked with me from day one. I will definitely have them back. I have already told friends how wonderfully I've been treated. With a baby on the way and a small dog I had many questions all of which they took the time to answer. Thank You Alec, Nancy and Tammy for everything. read more