Michael was on time did what he said he was going to do and told me how to save 12% to 15% on my…read moreheating bill. I recommend his company to anyone interested in maintaining their Hvac system. He did not try to oversell which is rare in today's market and is willing to help me with the installation of a smart thermostat for the home that he convinced me I could do myself. Thank you.

Reliable, and good workmanship and very professional. They…read morecome on time and they leave their work area clean.

We called four different companies to get a quote for a replacement for our furnace and heat pump…read moreand finally decided to go with Washington Energy Services. We also Looked to see if their insurance and bond were up to date and if they had a lot of violations with the state. Their quote for the replacement came in at about the middle of all four quotes and the equipment was comparable. Everything checked out For WA Energy Services. Several of the other companies had quite a few violations and that didn't sit well with us. My husband made a spreadsheet and did a pretty good comparison of everyones' offerings to make sure we were getting a reasonable deal and that what was being offered would best fit our needs going forward. Our installers, Joel and Riley, were responsive and answered our questions and concerns. They did a clean, neat install and left the majority of the job site in great condition on their way out. We did find a few sheet metal screws in our driveway, and thankfully they didn't end up in our tires, but other than that, it all looked good. It's only been a bit less than a week. The electrical inspection has passed. we're still waiting on the County inspection, but hopefully that goes well, too. The system seems to be adequately cooling our home, the heat pump is much quieter and overall, we feel like Wa Energy Services did a good job for us and we would recommend them for the purchase and installation of a furnace and Heat pump system.

Customer focused. Angel answered my questions quickly and politely and demonstrated the experience…read morerequired to help me decide what I needed to do to renew my filter replacement program and giving me options and making the necessary effort to make sure I could make the right choices for me. Thank you Angel for being part of the great team that delivered and installed my heat pump system and is making sure the system works as advertised.

On Friday afternoon my tenant's water heater started leaking. It turned out to be the hot water…read morepipe leading out of the water heater. We called West Sound and set up an appointment for Monday. Derek showed up promptly right in the middle of the 2-hour arrival window. He diagnosed and fixed the issue in less than an hour, providing me with photos before and after the repair. We appreciated West Sound's fast response and Derek's friendly, competent approach. I will definitely use West Sound for our future plumbing needs!

I would rate this business five stars but see further. I called on a Tuesday for a gas furnace…read morecausing exhaust smell in the house. Keisha was knowledgeable and courteous, and she was able to schedule a tech visit the next morning, which was fantastic. Tech Tompall came out, did a diagnostic, found that the heat exchanger was fine but the fan capacitor kaput and thus the fan wasn't running. He replaced the capacitor and furnace works great. However, I am a little bit miffed at the charges. $199 service call, plus an additional $241 to install a $30 capacitor seems like an unreasonable charge. But what ya gonna do when your heat isn't working?

Fantastic company to work with. Our baseboard heat shorted out during the rain and we needed…read moresomething done right away. We called several places and Randy at Poulsbo Heating was the only one to return the call. He came right out and in discussing options we decided to go with the Mitsubishi split system. He and his crew did a great job and I would recommend them to everyone Pat and Merry Kingston

I have been working with Randy, the owner for the last 5 years. With each and every interaction he…read morehas been gracious and fair. More importantly, he gets to the heart of the problems and fixes them. In our situation, we have a super old boiler from the 80's and Randy has been helping to massage it along. He never tried to sell me a salesman pitch. He offers what he thinks is a good idea and not because he is merely focused on making a profit. This last night, our Boiler went out. Despite being after hours and having already had a a very long day that took him to 8pm, he came and worked with me till midnight. He's done this for me time and time again. I can't say enough. I always call him my angel. Do right by Randy and he'll help you out when you really need it.

Best experience I have had with any service contractors. Arnold, Daniel, Jordan & Alon. Four young…read moremen very professional. They installed new Heating and Cooling system in my home. And before they left Arnold made sure I understood that I would be able to use new thermostat. It was cold, wet and rained all day, they worked right through it all. Five Stars not enough for this team.

Shoddy techs. Ok customer service. Firstly, look this…read morecompany up on L&I and see a history of violations. Second, I am disappointed with this company. They destroyed drywall and left unsealed exterior holes until I called customer service and had them come back to conduct repairs. When the technician left, he falsified my acceptance signature. My home furnace failed Inspection the first time due to a gas leak. When the tech came to repair, he bitched and said theyre just looking for issues. I dont want to hear that from a tech meeting MINIMUM state standards. TL;DR learn from my mistake and take your money somewhere else.

Been using Eagle since we moved to Washington in the fall of 2024, primarily for heat pump and AC…read moremaintenance twice a year. The techs have all been good and we've been happy. This review is to say that Tom, new to Eagle, "gets it". Excellent service, thorough cleaning/testing/inspecting, and very knowledgable about our systems. No upsell hinted at, a fine addition to a fine company. Couldn't be happier.

I was very clear to the scheduler when the technician needed to be there, as I was leaving the…read morecountry the next day. After an hour of no show-no call, I called and they passed the blame around until I hung up.

Today's service was fantastic. Aireserv's Tom Stolworthy came by and helped me with an issue…read moreregarding ensuring enough power reached my Google Nest from the furnace. He arrived within the window their attendant had mentioned, he was friendly and courteous upon arrival, professional, and helpful with any question I had regarding the work. I feel fortunate to have stumbled upon this company and I would recommend them (especially, Tom) with great enthusiasm.

I needed to get mini splits installed in my shop. I called Aire Serv and they were out there the…read morenext day to install. Quick, easy and pricing was great. Derek and Brian were excellent. Highly recommend.