I've had an excellent experience with Kings Heating, Air & Electric. About a year ago, they…read moreinstalled our new furnace and air conditioner, and the entire process was smooth and professional. Today, they came out for the complimentary annual maintenance that was included with the installation, and Geoffrey did an outstanding job. He was professional, thorough, and went above and beyond to make sure everything was working properly. He took the time to explain what he was doing, answered all of my questions, and made sure I was completely satisfied before he left. It's refreshing to work with a company that stands behind its work and honors its commitment to customer service even after the installation is complete. I truly appreciate the complimentary maintenance and Geoffrey's exceptional professionalism. He offered a maintenance plan with a good value but I like the fact that there wasn't any pressure or push. I will definitely recommend Kings Heating, Air & Electric to my family and friends.

​I​n early February when the heat went out at the house I'm ​currently renting​ in Edmonds, ​with…read moretemperatures in the high 20s low 30s, it quickly became an urgent situation. ​I​ am so grateful for (and incredibly impressed by) the prompt and professional work of Kings Heating, Air & Electric​! They stepped in​, worked with our landlord even when he was out of town, and took great care of us. They installed a Mitsubishi heat pump system, and the difference in comfort is ​r​eally something. The system is ​so much quieter and much more energy efficient​ than the house's old system. It ​h​as provided ​a​ very noticeable ​improvement in heating ​the home and when the time comes for cooling​, I'll circle back and rave about that then! ​After calling Kings when the old system crashed, Christopher came ​o​ut the next day to assess the equipment and location to assure ​t​hey have a heat pump system that would fit perfectly in ​t​he home. ​How's their customer service, you ask? Top Notch! A huge​, sincere, shoutout to Michaela for going above and beyond with ​her customer service​.​ She had a difficult task of juggling communication and questions from myself here on site and the landlord out of town. ​How she kept everything straight and her responses timely and thorough is a thing of beauty! She even went into the office on a Saturday to help my landlord finalize the financing ​w​hile he was on family vacation. Because of ​h​er dedicated effort, they were able to schedule the heat pump installation ​j​ust three days later so we weren't ​s​uffering without heat​ in the house during a mid-February cold snap. The installation crew, Colin ​(lead installer), and Josh and Andrew​, the install apprentice​s ​(and twins​ I might add) were ​wonderfully professional, respectful, ​personable, and knowledgeable. I was impressed with how they kept everything clean during the process. ​If you've ever had a sloppy, messy contractor in your house, you'll understand why this is SO very important. Not all heroes wear capes! ​After a full billing cycle post-install, usage and billing has told an impressive tale. Average daily usage cost dropped just over 40%. A​ll in all, the new system looks great and works perfectly.​ I couldn't be happier and I cannot wait to get Kings and their knowledgeable team designing and installing the complete HVAC system in my personal home's rebuild. ​If you or anyone you know and love​ are looking for a reliable HVAC company in Snohomish County or ​E​dmonds for heat pump installation, heating repair, or energy-efficient heating and cooling​ solutions, I​ would definitely ​e​ncourage ​you ​to contact Michaela and Kings Heating, Air & Electric​!

Shaun and Vincent were very friendly and even came out on a Sunday to check my water heater…read moreproject. The quote for the replacement and pressure‑valve check was reasonable, and I liked how straightforward they were about pricing and scheduling the permit upfront -- very professional. The installation went smoothly. They replaced the old water heater and made sure everything was done right. They also discovered I already had a pressure‑reducing valve in the crawlspace. Instead of charging me, they let me know, helped set the correct pressure, and explained why the outdoor faucet reads higher pressure. Other plumbers tried to sell me a $1,000 regulator, so I really appreciated their honesty. They even caught an issue with the venting for both the water heater and furnace, offered a fair price to fix it, and made sure the exhaust systems were working properly afterward. Overall, friendly, honest, and professional. Highly recommend.

Great guys.. extremely knowledgeable in their profession. Well priced too…read more Give them a try, you won't be disappointed.

Scott was a true pro and explained everything and did great work. We had a new furnace to replace…read moreour 36 year old furnace and a heat pump installed. After 3 quotes that were really over the top for our small house they came in with the best price that fits our budget. Highly recommend. Made sure we got the rebate and killed a monster spider

We had our furnace checked by a company that offered to do it free and they found a leaking heat…read moreexchanger which is dangerous. They offered a repair for $6000 and did not tell us the part was under a factory warranty. We were suspicious so we hired Paragon to give us a second opinion and they found there was no such leak. Paragon came on short notice and charged us only $226 which included servicing our furnace. They were friendly and informative. In short Paragon rocks!

I had a great experience with this company. Unlike other HVAC companies I've dealt with in the…read morerecent past, their communication was on point from start to finish. They provided a quick estimate for the replacement parts and gave me a clear timeline of when they would be available. Once the parts arrived, they actually prioritized my installation to get the heater running again. Robert was especially great to work with. He is knowledgeable and took the time to explain the issue and the repair process properly. Even after the job was done, they provided excellent post-installation support over the phone to answer a few follow-up questions I had. I will definitely work with them again!

Outstanding HVAC Experience With Product Air…read more My wife and I had to replace our entire HVAC system after a house fire. It was a complicated process due to new energy code requirements and the challenges of a full rebuild. As a homeowner, I felt overwhelmed and knew I had a steep learning curve if I wanted to make good decisions about both the system and the contractor. Thankfully, my realtor referred me to Product Air! Initial Consultation Because this was a rebuild, coordination among different trades was critical. From the very first meeting, I felt confident in Product Air. Randy and Eli took the time to explain every option and system choice in detail, helping me understand what would best suit our home. They also helped me visualize how the system would perform and be configured, showing real patience and clarity. Their bid stood out among the five I received for its fair pricing, value, attention to detail, and professionalism. Installation and Workmanship Product Air worked seamlessly alongside my other contractors, keeping things on track and reducing my stress. The installation team--Mikha and Oleh--did an outstanding job with the rough-in. They were personable, communicative, and respectful of my home and input. I especially appreciated that they built an exceptionally sturdy attic platform for the heat pump, which reassured me about the unit's security. Mikha even noticed a vent pipe another contractor had taped together--a potential fire hazard--and fixed it at no charge. That kind of care and safety really shows Product Air's culture: doing the right thing even when nobody's watching. Project Coordination and Customer Service Robert, who coordinated the project, was consistently responsive, answering every question and following through on every detail--including adjustments like the exterior drainage pipe. After the final inspection, only minor tweaks were needed, and the team addressed them promptly. During the trim-out, Denys and Oleh returned to complete the final setup and make sure everything looked great. They were professional, kind, and responsive to my questions. Denys recommended adding a circuit breaker to the exterior unit, which I agreed to, and Oleh double-checked that I was happy with how the vents were installed. Communication and Transparency Throughout the project, the office staff--Alisa and Taylar--were quick, polite, and organized with scheduling and billing. Every interaction with Product Air reflected professionalism and genuine pride in their work. The only small bump was not being informed in advance that installing the communication cable would require electrical work from my contractor. This added unexpected costs that weren't in the original bid. It would have helped to know that earlier, but once I brought it up, the team handled it transparently and kept communication clear for the rest of the project. Follow-Up and Final Thoughts After completion, Robert followed up with filter and maintenance guidance, which gave me confidence in caring for my new system. It runs beautifully, and I'm grateful to have heat again as winter approaches. Product Air's pricing was mid-range compared to other bids, but the value was unmatched--thanks to their honesty, workmanship, and trustworthy team. Aside from that one small communication gap, my experience with Product Air was excellent from start to finish. They exceeded my expectations in professionalism, quality, and follow-through. I highly recommend Product Air to anyone needing a new HVAC system--especially for complex projects. They stand by their promises, take pride in their work, and treat their customers with genuine care and respect. Don't hesitate to reach out to them!

I contacted Energy Technologies late in the day yesterday and they had someone at the house early…read morethe next morning and on time. They diagnosed the issue with our heating system (no warm air was coming out) and sourced the part needed from their supplier locally. Came back early afternoon and installed the necessary parts and tested everything and the heat is back on. Excellent service at a reasonable transparent price. Don't be put off by any bad reviews from 2022. It seems they were going through some growing pains as well as the labor shortages and covid like many other small companies at the time. I certainly would use them again.

Our 21 year old furnace in our crawl space hadn't completely given up, it would still run and heat…read morethe house, but it was dangerous because the heat exchanger was leaking Co2 into our home and the air we breathe. Navid came out to our West Seattle Island and looked over our old 90% efficient Carrier furnace. Navid took the time to show me where the furnace was actually leaking. In a day or so Navid got back to me with a estimate that seemed very fair. He said he'd install a Trane 96% efficient two stage furnace that would be better sized to heat our house with more efficiency. Today Navid's crew came out and removed the old furnace and installed a beautiful new * Trane Gold S9V2 Gas Furnace Quality and reliability with a cutting-edge design. *20 year heat exchanger warranty parts, 10 years parts warranty and 2 years labor warranty from Energy Technologies Details Industry-changing cabinet is designed to accommodate virtually any home, the New design is certified to be airtight to less than 1%. The Gold S9V2 furnace is rated at 96% gas efficiency (AFUE) The Vortica™ II blower is one of the most efficient in the industry, providing savings in both winter and summer. Stainless steel primary and secondary heat exchangers, and new Vortica™ II blower combine to provide a consistent flow of warm and comfortable air with quiet operation Combine with the American Standard AccuClean™ for a cleaner, healthier, and more comfortable home. Oh and there's also a $350 PSE rebate and a $150 tax break for our new furnace! The crew was friendly and on time, they worked for about 5 1/2 hours and spotlessly cleaned up their work area before departure. Navid also surprised me and had his crew replaced our old POS thermostat with a nice easy to use Honeywell Prestige IAQ thermostat, IAQ stands for Indoor Air Quality! Big thanks to Navid and his team at Energy Technologies, I'm happy with your work and the professional top of the line equipment you installed!

Great experience from start to finish. The install of our new ductless heating/AC unit(s) in our…read more100+ year-old home was quick, clean, courteous, and professional at all levels. From the office staff, to the technicians, to the owner, Mike, the service was exceptional. Highly recommended.

We called Genesis for a same-day service and, though they were busy, they squeezed us in. We really…read moreappreciated Eddie coordinating the service and the work of Luigin and Edgar. Would definitely call them again!

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.

GoGreen installed a hyper heat pump system with AC in 2023 and it's been a nightmare ever since. We…read morehad to beg them to cover the exposed lines in the garage and to tape over messy connection points. Errors abound after install that they had lots of trouble resolving. Due to a misdirected email that we weren't supposed to be on, we saw that what they tell customers is different from what they discuss internally. System cools when there's no need to cool and heats when there's no need to heat. Register blows cold air in the winter when the system is in heating mode. Technicians have no idea how to fix any of it, and repeatedly make the problem worse (and then go radio silent) when they come for a service call. Go somewhere else.

Friendly staff who have very flexible hours. I needed them to repair my AC super early in the…read moremorning. Just a heads up to anyone else reading this, I called around and they have competitive prices. Air conditions working fine now.

I cannot thank Charles enough for everything. After calling and explaining my furnace situation he…read moremade me a top priority. Promised to make it out to my house no later than tomorrow afternoon depending on what time his appointments were done with. He followed through and came by around 11am to come repair our furnace. He gave us a rundown on tips and tricks to make our furnace last as long as possible. Very honest and hard working guy. I highly recommend using him and Decker Heating.