I've had a fantastic experience with Manfredi Jewels. They have an outstanding selection of fine…read morejewelry and luxury watches, ranging from high horology brands to mainstream favorites, so it's a great place whether you're a collector or shopping for a special gift. What really stands out is the service. The team is welcoming, attentive, and never pushy--they genuinely want to help you find the right piece. I especially want to recognize John Marna, who is knowledgeable, patient, and a pleasure to work with. He makes the entire process easy and enjoyable while offering thoughtful guidance and great expertise. Manfredi also offers very competitive pricing for the level of service and brands they carry. I always leave feeling confident and well taken care of. Highly recommended.

I rarely leave negative reviews, but my experience with Manfredi was disappointing from the moment…read moreI called. I simply called to inquire about replacing the battery in a men's watch. The woman who answered the phone was curt and unpleasant from the second she picked up. Rather than answering my questions, she immediately became condescending and started explaining how watch batteries work--which wasn't what I had asked. I then asked whether they guarantee their work. Instead of answering professionally, she responded in a tone that made it seem like I had asked a ridiculous question: "Of course we stand by our work." Since that didn't actually answer what I meant, I clarified by asking what the warranty on the battery replacement was. Her response? In an even nastier tone: "We don't warranty our batteries. No one does that." That statement turned out to be completely false. Their quoted price was $65 just for a battery replacement, so I called a few other reputable jewelers. I ended up having the battery replaced for just over $21, and it included a two-year warranty on the battery replacement. It's one thing to charge a premium for exceptional service and expertise. It's another to be rude, dismissive, and confidently tell a customer that "no one" offers something that multiple competitors clearly do. Customer service starts with the first phone call, and unfortunately this establishment failed that test spectacularly. When my watches or jewelry need servicing in the future, Manfredi won't even be a consideration.

Awesome place. Very knowledgeable sales ppl. Love Jessica and Merrill. Brad is terrific…read more Beautiful collection of unique jewelry. Love shopping here! SCL cares about your satisfaction long after point of sale. Fabulous store!

There are pieces of artwork by Anne Rea at Shreve Crump & Low, on Greenwich Avenue, Greenwich, CT,…read morewhich are absolutely gorgeous & FOR SALE!! I was so excited to see these unique pieces fit for Madonna Ciccone. Reminds me of her video "Don't Tell Me.." Check these out while the pieces are still available! Also, SC&L is also an excellent shop with impressive selections of watches & jewelry! -xo!

Excellent experience at Betteridge. Jen and Steve were professional, welcoming, and a pleasure to…read morework with from start to finish. Steve took the time to understand what I was looking for and offered thoughtful guidance without ever making the process feel pressured. His knowledge, patience, and attention to detail made the decision easy, and I'm extremely happy with the watch. It's rare to find this level of service today. I appreciate the time they invested and look forward to working with them again.

Stopped into Betteridge yesterday with my family and had an amazing experience. Melissa M. helped…read moreus and was incredibly kind and knowledgeable. She made all three of us feel welcome right away. I've been to Rolex ADs in New York, Vegas, and LA. In LA especially, I've had pushy or even rude experiences that made me not want to deal with them at all. Melissa was the complete opposite. No pressure, no attitude, just honest and thoughtful. Betteridge is truly lucky to have her. Ask for Melissa!

Outstanding Service! Such nice people work there…read more My husband broke the clasp in his cheap chains and it was the end of the world as if he broke a DeBers diamond necklace....LOL Based on my neighbor's recommendation I came here seeking repair. The gentleman that greeted me was so pleasant and asked me to give him a minute he went to check with owner if they have this particular clasp in stock. They did, the owner replaced it within a couple of minutes. Now I will go home and make my husband happy. I am so happy to discover this gem, I love supporting family owned businesses and will definitely return here in the future. Thank you!

Unbelievable customer care, knowledge, and experienced craftsmanship. I do not have an amazing…read morewatch collection, unlike many of the other customers (and I'm a little jealous). That said, I have always been treated as a valued customer, even when I have gone in for something simple, like removing a couple links from an older watch that was simply too challenging for me. Whether you're servicing an investment-grade timepiece, or looking for a minor repair to a common watch, you can expect a professional, well-priced, and extremely friendly experience. Can't possibly say enough nice things! So happy to have this business nearby.

Walked in asking for some help resizing a jubilee bracelet. SA (white guy with a beard) acted like…read moreI was interrupting him, even though there was only one other client in the store, who was being helped by someone else. He barely even looked up and said "we don't have anyone in for that come back next week". I have significant purchase history with Bucherer (at one of their other locations). Have come to expect better service from these guys. Disappointed by this location!

Jay is my guy! He was able to find me my GMT Master II "Sprite" in steel on a jubilee! I can't…read morebelieve I have it!!! It's such a fun and unique piece! Jay was able to get me my dream watches: the Guinness and Sprite. He even found a Datejust Aubergine for my mom. All elegant watches. Thanks again brother! Honored and grateful to you!

I recently visited Marco Jewelers to have my watch resized, and Andrew did an absolutely meticulous…read morejob. He was careful, professional, and made sure the sizing was perfect. While I was there, I also checked out their Citizen watch collection, and Andrew gave me a great price on one I had my eye on (pictured). He also sized this watch for me while I was there and cleaned it! The store itself is very welcoming--no pressure or feeling like they're trying to rip you off, just honest service. And to top it all off, they have the cutest dogs in the window, which adds such a charming touch to the whole experience. Definitely a gem of a store!

I've been here twice now and both experiences have been excellent. The owners are warm,…read moreprofessional, and genuinely attentive. They made sure my watch was properly sized and running smoothly, and the whole experience was easy and pleasant!

These owners bend over backwards to find what you are looking for. I love what I purchased, an…read moreinitial charm and a perfect

This was a good store because the jewelry are nice they even put your name on it or with one letter…read moreand i love it lot thank you it was my first time ever getting a jewelry from you guys

If I could give it a 0 I would. Went in and a Guy came out from the back room, and asked can I help…read moreYou rudely, and I said that I needed my Watch Battery replaced at which point he says oh We don't do that anymore We're closed, I'm like it's 3:00pm, And, their Website says that they do replace batteries and that they close at 5:30. What a Liar! So, as I was storming out of there fast I said to him you just lost a valuable customer. A**hole!

This place is amazing. I love the vibe of the store. I met the beautiful designer, Katie, and her…read moreoriginal designs are really fabulous. It's nice to find a place where you can buy a gift that everyone you see isn't wearing. The jewelry is wearable and finding something handmade with such care is unique. I highly recommend this store.

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

Very helpful, friendly, and they have a great selection. Overall great experience. Had my rings…read morecleaned and re-shaped and purchased a pair of earrings.

Honestly disappointed in this Tourneau location. They have a pretty limited watch inventory given…read moretheir reputation. Good for Tag Heuer, Cartier, and Breitling. Was not blown away by the experience they offer customers. Felt like I wasn't being taken seriously even though I'm in the market for a Rolex/Omega watch. Save yourself the trouble and just drive to the bigger location in Garden City.

for many decades i was a regular customer buying many gifts watches and such i even go back to the…read moreearly days when they made pens and exotic items but honestly the last few times i have been there its been terrible i miss the original staff who long since retired i wont be back just a bunch of clowns who dont treat customers well