Great service. I sat down in the waiting room while the guys were swapping my car battery, and as…read moresoon as I got comfortable, they had finished. Great service!

I was having issues with my car, for no apparent reason it would start shaking. I took it to…read moreanother mechanic prior to this one and they didn't find anything wrong, even the Kia dealership couldn't find anything. The Monday before the storm going up Avon Mountain, I felt the car struggling going up and then it started to shake. I reached the office where I work at and my husband suggested to take it somewhere near the office. I started looking and saw that Village was a few minutes away. I called and was told to bring the car over. After explaining the situation he indicated he might know the issue. I left the car there and went to work. A few hours later he indicated that I needed to replace the spark plugs and ignition cord. My car was ready before my day ended at work, when I drove up Avon Mountain, what a smooth ride going up. I've had no issues ever since, I would definitely recommend Village.

I am extremely displeased with their emissions service. They allow oil changes to be done in the…read moreemissions bay so that the wait for emissions is quite long. This is the 4th attempt to get emissions taken care of due to excessively long waits as well as the internet being down another day. I just now waited for an hour for them to tell me they aren't certified to provide emissions certificates. This is after knowing I was there for emissions and taking my car into the bay. This is unacceptable. They did not offer anything in exchange for my time while knowing full well that they were not certified.

Great team, and their hours are very convenient for those of us who work. They open early, close…read morelate, and are even open on Saturdays and Sundays. Oil changes are a bit pricey without a coupon or special, but every other service I've had has been competitively priced and done correctly. The team is always willing to give a quote over the phone, so don't hesitate to call. The waiting room is large and comfortable, and all of my cars have the lifetime alignment, which has been a great value.

Great, fast, friendly, and extremely fair pricing. I would not hesitate to bring my car back.read more

Travel from out of town, screw in the tire and its dead flat. Limped into this place and the fixed…read moreme right up quickly- tire was plugged/repaired and i was on the road.

My old beater of a Honda Fit needed a lot of work. I reached out to Jim and his team at Midas…read more Everyone was really professional and very communicative. We did find additional issues but worked through them to make the car roadworthy again. The pricing was very competitive compared to other shops in the area. It's been a great experience overall. My car runs great and for the first time in two years, my AC works again! They are an easy recommendation.

We moved from Florida and needed to register our vehicles. Per Connecticut laws, we needed to get…read morean emissions testing before the vehicles could be registered. We called and booked an appointment. On the day of the testing, we parked our cars, checked in with customer service, and gave them our keys. We didn't know where to park, so we parked on the outside perimeter of the parking lot and that seemed to not be an issue. For both cars, it took about 30 minutes. We waited in the waiting room; once they were done, they called our name and we checked out. The place was busy but efficient, waiting room was packed but we were able to snag a chair. Overall, the service was quick and I would definitely use them again.

Riley was awesome Helped me out when other areas denied…read moreservicing my lifted truck! Very progressional and very good customer service! They have earned my business as I just moved here and was looking for a place to go to.

My SUV needed new brake pads and rotors. Got it changed here back in Nov 2020. By Jun 2021, the…read morefront rotors had warped with the car shuddering everytime you braked and needed to be replaced. Replaced it under warranty. So far so good. But the front rotors warped AGAIN by Aug/Sep. Now I was being told that the brake calipers had to be changed for an additional $1,000. Why didn't they find this as an issue before? Why was my SUV working fine for the first 6 years/50,000+ miles, now having brake/rotor issues every 3-6 months? I didn't get the impression they knew what they were doing. I went back to the dealership and got it fixed right. I tried to save some $$$ but it ended up costing me a whole lot more (and the dealer found no issues with the calipers, just the brake pads).

I had such a great experience at Town Fair Tire! Xavier was absolutely wonderful. He put air in my…read moretire, I didn't have to wait and even took the time to show me how to use a few things in my car that I didn't know how to work. He was patient, helpful, and genuinely kind. Excellent customer service--thank you, Xavier! I really appreciate it!

This is an update from a previously left negative review about my experiences with the Avon and…read moreNewington Town Fair Tire locations. After posting I received a call from the Regional Manager who researched my experience and sincerely apologized and vowed to "make it right." The manager assured me the issues would be addressed and for my troubles they would send me a check for $50.00 which restored my faith in their company, that was 2 months ago and never received anything. Dysfunctional from top to bottom with this company, do yourself a favor and stay clear. Better to spend a bit more for quality service/experience.

Kind, professional, knowledgeable. I appreciate their attention to detail and quick and efficient…read moreservice. Great place to get your oil changed, and other services are available as well.

Super quick stop for emissions testing ($20). They got me in right away even though I didn't have…read morean appointment. Staff was helpful and friendly and had me on my way in no time. If I need an oil change I will plan to come here as well!

I've been to a lot of different places for oil changes over the years…read more Some have had bigger and nicer waiting areas. Not here. Some have had a coffee station. Nope. Some have had vending machines. Nope Some have had TV sets to entertain you. Nope Some places can schedule your oil change with an appointment (not here). Now maybe you perceive all of those facts as a negative, and if you do you will probably be surprised by exactly how much I loved my experience here today. Where do I start? How about with John - the ultra-friendly and polite owner who will treat you respectfully and must have a PhD in Customer Service. This guy was amazing. How about the music system -I heard one great Beatle song after another while I waited for my oil change. But best of all, how about Olive, the House Labradoodle who will hang out with you in the waiting area and will melt your heart away. She would make one helluva stupendous therapy dog, For all of these reasons (and the very fair price) I will look you straight in the eye and tell you this was one of the best and most enjoyable oil changes I have ever experienced.

Although service was quick and efficient, the price for an oil change was $20 more expensive than…read morethe price on their website. Also, a courtesy vacuuming (also on website) is no longer offered.

My son blew out the two right tires of my car late at night along Avon Old Farms Road. I am an AAA…read moremember and they recommended M&M tires, which was 6 miles from his "breakdown" location. Lucky for him it was close by. My car was flatbed-towed and dropped off at M&M and the very next day, we confirmed that my replacement tires had to be ride-flats. The staff I dealt with was professional, knowledgeable, and reliable...a rare commodity when it comes to automotive. The car rides like a dream!

I'm new to the area and the cold weather was triggering my tire sensor pressure. The guys here…read morechecked my pressure, filled, reset my sensor, and also checked my spare. And for no charge just a courtesy visit. They were so nice and helpful, and have earned a loyal customer!