I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

They were very honest and didn't try to sell me any services my vehicle didn't need. Would…read moredefinitely bring my vehicle back!

Requested service on AC and also fuel smell around car. Gary recharged the AC and fuel sending…read moreunit for a fair price. Very happy overall and would go there again.

This place is great. Very friendly. Nice facility and fair pricing. Nestled in a quiet area with…read morepeople that seem to care. I heard the owner get excited over some business. It seemed more than just money for them. He said " this is the way it should be!" I would gladly recommend them to everyone I know. Great crew of people !!!!

Came here for my husband's Dodge Ram because the service shifter was acting up. They weren't able…read moreto find the issue or replicate the problem, but they were very professional, honest, and transparent throughout the process. They even let us know there was no charge since they couldn't find anything wrong. We really appreciated their honesty and the great customer service. Thank you!

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

I have used this shop exclusively for 20+ years, since the days of ADS owned by Greg LaFontsee…read more Never had a reason not to go back. Now I have good reasons to abandon this loyalty. When Greg retired and sold ADS to TGK, the changes were subtle but not necessarily for the better. Personnel changes, operational changes etc. made me somewhat suspicious. I used to know who was the manager shop, who the service writers were, even the names of the certified techs who did the work. Then TGK, through a series of ownership changes became part of Sun Auto, a huge faceless corporation that emphasizes tire sales as opposed to automotive diagnostics. You can't go online anymore and directly communicate with anyone. All you can do is go through a chatbot, and the website no longer features bios of people that might be involved in maintaining your automobile. On my last visit in September 2025, it was recommended that the engine air filter be changed. I declined this and other recommended services. Recently I encountered a P0101 code indicating that either the MAF sensor needed maintenance or the air filter was dirty. In examining these components, I discovered that the last time the car was serviced, the air filter box was damaged and reinstalled carelessly without any mention of damage on the invoice. Missing screw, parts of air filter housing damaged, loose connections were discovered. I keep meticulous maintenance records, and no one other than TGK has ever done any work related to the air filter since 2016. I think the transformation from a small, performance-centric shop (ADS) to a large corporate tire seller (Sun Auto TGK) that does auto repair on the side is enough to make me start looking elsewhere for a reliable shop to perform diagnostics without harming my vehicles.

1 star is too much for TGK. Our classic car was towed into this shop by Wilhelm's auto in…read moreCarefree. A 2 week job turned into 6 weeks. Our car was in show like condition when it entered their facility. When we picked up it it was filthy with chipped paint on 2 panels. The white interior on driver and pax side was grey and carpets discolored. Wilhelm's auto wiped out inside for us. We contacted corporate to get our car fixed as neither Wilhelms nor TGK seemed concerned. The car was towed back to TGK in Chandler. Ryan is passing the blame on the person who originally painted the car in Oct '23. He's also saying a rock chipped the paint to metal on hood. That isn't true. We have before and after shots to prove the condition of the car. It's unacceptable that Ryan at TGK will not take responsibility or get the car back to the way it was when received. We're not asking for anything for free. Ryan lacks character to take responsibility for his actions or his workers. The radiator and radio work fantastically. For that we are pleased but the condition of the vehicle after the work is very disappointing. I would never recommend TGK or Wilhelms in Carefree. Corporate does seem to care but we have come to an impasse with this shop.

I called and set up a time to drop my car off. It's due for service and there's an issue with how…read moremy car starts. Great service! I have a Mazda 2023 Cx-5.

Fast thorough quality work and a friendly staff, I would recommend them to anyone in need of…read morerepairs and service on your vehicle.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

They have a shuttle to and from home. Perfect temperatures in front and back seats on 110 degree…read moreplus days. On one drive back to the shop a cop car was pointed out. The driver had seen him ticketing someone earlier. This was the third time he saw him in that area. I tend to have a lead foot. Possibly saved from a traffic ticket on the way home as I drove slower than normal on that day. Besides the work being done, I asked if the air filter could be checked. I had went to Take 5 for an oil change a few months earlier. As I sat in my car at Take 5 after the oil was changed, I heard banging and the car was shaking. They didn't have my size air filter in stock and had to force my old one back in the car. Steve at Sunland later said my air filter was the correct size and was very clean. No need for replacement. I was pleasantly surprised. Scott, the owner was very helpful explaining what was needed to fix my car. Fair prices and great service. Sunland Auto Service is my new go to for my auto needs in the future.