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    CubeSmart Self Storage

    4.5 (18 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 2 months ago

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    3 years ago

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    D.J. B.

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    3 years ago

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    John L.

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    10 years ago

    A very smart and unique way to store items! Clean, secure, great customer service. A pleasure to business with you.

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    10 years ago

    Brand new, clean enviornment. Carlos was wonderful, explained all, took me on tour and gave me best deal!

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    9 years ago

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    9 years ago

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    10 years ago

    Very clean very polite staff treat you like a family never had a problem. Very reasonable an helpful.

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    Ask the Community - CubeSmart Self Storage

    Review Highlights - CubeSmart Self Storage

    The place was in a great area, and the facility itself was very clean, looked almost brand new.

    Mentioned in 6 reviews

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    Clutter Moving & Storage - Clutter's professional moving experts

    Clutter Moving & Storage

    (848 reviews)

    West Village

    I've used Clutter's multiple pickup /drop-off service, and I want to be very clear: every single…read moremover I've worked with has been exceptional. They are professional, efficient, mostly careful with belongings, and consistently helpful. If I could hire the movers themselves, I would; they are the strongest part of this company. Unfortunately, the claims/ and most customer service experience is the complete opposite, and it has reached a point where I would hesitate to use Clutter again. My original (close-out) appointment was cancelled because Clutter attempted a second authorization on my card without notifying me despite the fact that all fees had already been paid. I keep my cards locked due to past fraud, so the lack of communication directly caused the cancellation. When I contacted the claims department, the responses I received were unprofessional, templated, and dismissive. Instead of acknowledging this, the representative by the name of Dayane responded with, "I'm sorry that you felt the need to..." - a phrase that is inappropriate, unprofessional, and shifts blame onto the customer rather than addressing the company's actions. To make matters worse, when the issue was escalated, the next representative, used the phrase "from your perspective." As someone who has worked in customer service for most of my career, I know the difference between neutral language and dismissive, liability‑shielding language. Phrases like "your perspective" or "you felt the need to" are not neutral - they minimize the actual issue and place the burden back on the customer. This is not how I was trained to speak to customers, even in difficult situations, and it's concerning to see it used repeatedly as part of their standard script. To be fair, Karoll did offer to schedule a call, and I appreciated the willingness to follow up. But the fact that it took escalation to receive a basic level of professionalism only highlights the inconsistency and lack of training within the claims/customer service team. Clutter has a great concept and outstanding movers, but the claims/customer service department needs serious improvement. Until that happens, the customer service experience - not the movers - is the reason I would think twice before using Clutter again. BTW - A clothing rack and several of my bins were returned broken

    Booking for NYU student summer storage was very easy. On moving day communications were clear and…read moretimely and movers were very professional. The cost was less than the two competitors that I consulted. I can't comment yet on delivery but I am expecting it to be similar in quality to the booking and pickup.

    Supplies For Moving - Supplies For Moving Boxes

    Supplies For Moving

    (19 reviews)

    Red Hook

    I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

    I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

    Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

    Oz Moving & Storage - Upper West Side

    (124 reviews)

    Upper West Side

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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