I had a very busy day today, reserved a space at Simply Storage in Eagan, Minnesota and they were…read morenot there twice that I had came back to their facility within 2 hours. Understand that I am a student and of all days, the only day that worked out for me was today where I have a night class. I didn't have all the time in the world to do my studying and school work, and I was late for class because Simply Storage inconveniently was not there. I had to reserve a space somewhere and Public Storage was the next cheapest available. I reserved in a very short notice, and within minutes of just reserving Patricia called to let me know and confirm that she had gotten my reservation! What an ANGEL! I at least knew she was going to be there!! Drove about 10 minutes to get to her location, she gave me all the details and answered my questions, I finally got to unload my things! Even though the other place was CRAP, I appreciate Patricia at Public Storage helping me out!

Paid for a climate-controlled unit for 3 months. After sweating through a visit yesterday, I…read morecontacted them and learned it was never climate controlled. My stuff has been baking in this heat the entire time. Their response? I have to come in and prove my contract says climate controlled before they'll move me to a proper unit. And since no one's on the property until tomorrow, my belongings get to cook in that oven another day. I couldn't even email it to them. They charged me for something that didn't exist, and somehow the burden of proof is on me. Avoid.

Burnsville location. They raised their prices right after they took ownership. We had a small unit…read more5 x 15, and they raised the price 75%, from $60 to $105. I'm not the only person they did the same increase to. We have several other units and between them, they were raised $175. a month. So with this unit added on, the amount raised totals $220 each month. We don't have extra money on a fixed income, Social Security. We haven't met the new crew yet, but we were always treated good and with respect from the old crew, especially the hired help Lisa more than the managers. We saw her more often, and she is an asset to the company. The previous manager Mike wanted to keep us as clients so they didn't apply as steep a raise when prices went up. The new owners raised everything all at once, taking money from food and needed prescriptions. I guess they don't want to keep the older dependable clients who have been there for years. There is always the fear of being told to leave because we complained about the price increases

The manager is super nice, very helpful and has high standard but her staff is quite opposite. Once…read morea staff member was driving through the lot at over 30 mph and nearly hit our family in our vehicle as we came out of one of the tunnels. Most of the time the staff parks in the tunnels, or they park trucks in the tunnels blocking the tunnels and storage units entirely. At least 75% of the time my unit is difficult or impossible to access.

This Uhaul place is alright by me. We've used them three times now, once to move here from Texas…read more(about a year ago), and two other times to move from our apartment to our new home in Bloomington (across two weekends last month). Our first time with these folks was simply to drop off the massive 26' footer we'd driven from Texas. We'd done our best to get it unloaded on time, and we rolled it in mere minutes past our drop-off time, close to when the place closed; we feared the worst. But these guys were totally chill and didn't charge us a dime for going over. That was SO appreciated after a stressful, hectic move that they didn't take advantage of our slight tardiness. Our second and third uses were just in-town daily rentals, picking up and dropping off at the same location. Each time was a relatively quick process of just waiting in the line of the morning, supplying our info, being given the keys, and walking across the street to find our designated vehicle. The employees we interacted with were all in decent spirits and helpful. Nothing over the top amazing, but just fine. I was impressed by the amount of items available in the office/shop. Pretty much if you've accidentally forgotten something important day-of like locks or tie-offs or hitches or packing materials or bike racks or heck, even cedar chips to ward off moths, they have it for sale. It probably will cost you a little extra than say at Walmart, but at least you won't have to take time out of your moving day to make an additional stop. Honestly the only thing we found personally annoying was the process of reserving online ahead of time. The website doesn't work super good on mobile, and the upselling is obnoxious. You'll be deselecting A LOT of extraneous things like dollies and boxes and blankets, etc. it "helpfully" places in your cart without you asking. The trucks themselves are what you'd expect. Some are in better condition than others, some are a little cleaner than others, but they're all serviceable and seem to get the job done okay. If you're dropping off in this location and need to fill the tank, I personally recommend Leroy's over the BP. The BP happens to be more convenient, but Leroy's is significantly cheaper, so if you're needing a sizeable refill, your wallet will thank you for making a couple obnoxious left turns.

I rented a U-Haul 15 foot truck and auto hauler. I arrived to be told the auto-hauler had a flat…read moretire and I'd likely have to drive to another state to get one for my move the next day. Ended up going 2 hours the wrong direction to get the auto-hauler from another U-Haul location. Truck was only at 1/4 tank when supplied. Engine blew out in New Mexico on the truck. Roadside assistance took 6 hours for the truck tow and I handled the auto hauler by calling someone 2 hours away. Called customer service later and was told only roadside assistance is offered 24/7 and no money discounts ever per the small print. Go to Penske or others. Stay away from Bloomington U-Haul.

Mike and his crew are simply the best! Great service, secure and attentive to their clients' needs…read more A+ 5 star

I've been using Allstate for years! They are top shelf in service & facilities! Mike & Team are…read moretrue pro's! I highly recommend Allstate!

The workers are generally nice (with the exception that they haven't returned one message I left…read moreand we will see if they respond to the message I just left). Sadly corporate raises rates some months after they capture your business with lower rates. Our rate went from $27 intro to $45. So beware. The corporation is a rip off and it is no wonder their stock is thriving. They steal customer's money by raising rates. I also find it a bit odd I get notices from Public Storage that I owe my Jan. 1 2026 bill when we closed the unit on the app around Dec. 4, and vacated it around Dec. 7, and I recd. email confirmation that I did that. Are they hoping to falsely make more money?

They have mice or rats that pooped on all my property and the insurance only give you $250 for…read moreproperty damage and that is after you take pictures and show receipts you own the property.

Everything has been great for several years, right up until I left. I checked out on Dec 29 2024…read more The collection agency that wants to collect $500 for Jan rent and late fees says I checked out early January. Yuck.

My first time at this public storage. A lady whose name is Forest was very kind,cooperative, and…read morewent great length to help me store my vehicle starting tomorrow the 1st of January 2026. She really was very friendly and in my opinion deserves a promotion or pay increase!

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

Recently moved out of the storage unit after using it for 3 years. Great place and location. Easy…read moreto get to and get in and out. Always clean. I honestly never saw more than 2 other cars there loading things, which made sharing space for loading and carts very easy. Unfortunately, I did have a leak in my unit from the HVAC system but Jonathon on site was great and helpful. Would recommend using the insurance company through the Extra Space as it has made the reimbursement for damage process seamless and easy. Unfortunate to have things damaged but this is best case scenario. Would recommend this storage unit and would use myself again.

The storage space is nice, well lit, and easy to access. The issue I have, is the price of the…read morestorage unit nearly doubling after 4 months. The web prices state that my 10x9 unit is going at a rate of $70, but I'm paying $121. The original price I was paying was $66 per month. Kind of an unethical way of doing business. I understand a small price hike, but bumping it up 83% is wild.