I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

Friendly servic! Sherry was a delight to work with when selecting my storage units! Highly…read morerecommend the facility. It is very clean, accessible temperature

After researching several moving companies in Phoenix, I chose Camelback Moving because their…read morewebsite clearly outlined their services, rates, and availability--it made the decision easy. The experience exceeded my expectations. The two movers, Marcos and Jermaine, were outstanding--kind, accommodating, and extremely thorough. They came fully prepared with all the right tools and took great care to protect my home. They laid down a runner to keep floors clean and even padded the doorways to prevent any damage. What impressed me most was how strategic and efficient they were in both packing and unloading the truck. Everything was handled with care and professionalism from start to finish. I truly hope I don't have to move again anytime soon--but if I do, Camelback Moving will be my first call.

We had an outstanding experience with Camelback Moving from start to finish. The entire process was…read moresmooth, professional, and stress-free. The representative who handled our quote was responsive, clear, and thorough -- no surprises, just honest communication and great follow-through. On moving day, the three team members who handled our move were exceptional. They were punctual, respectful, hardworking, and took great care with our belongings. Everything was wrapped properly, handled carefully, and moved efficiently.

This is my second time using Happy Homes! Super responsive, efficient, and the guys were so kind!…read moreHopefully we won't be moving for a while but when we do we will be using Happy Homes again!! Thank you!!

I had a great experience with this moving company. The entire process was incredibly quick and…read moreefficient from start to finish, and everything ran smoothly. They worked with impressive organization and kept the move moving right along. I especially appreciated the care they took with my belongings. Everything arrived in perfect condition, and it was clear they were mindful throughout the entire process. Overall, it made what can be a stressful day feel easy. I will be recommending them to absolutely everyone!

Do not use these guys! They will overcharge you by at least three times what John Negrete will…read morequote you over the phone. Guaranteed they will hold your things Hostage for payment! JOHN will even go so far as to pray with you before you hang up! He will tell you about his church. Dream City Church. These guys overcharged us for a move that should've taken no longer than an hour and a half at $155/hr. He changed our appointment time. Told us to pay a deposit of $100 via Cash App. The driver called when they got to my storage place @ 4:15pm. Storage cameras and computer show that they left the storage facility @ 4:26. They showed up at our apartment @ 7:12. The driver came in with paperwork and said our total was $800 dollars. We didn't pay. The Christian owner John told them to take our stuff to the yard until we pay. He kept contacting my boyfriend everyday lowering his price. He finally gave in last night and paid him $300 dollars. Our things were dropped off. The thing is that NONE of my things were even picked up from my storage unit. It turns out they stole someone else's belongings from the same facility! They charged us for stealing another person's possessions and held it hostage for payment from us! They didn't even do the job that they were hired to do to begin with!!! I filed a police report on thursday 10/26. The next day I started paperwork with the Az Attorney General's Office, contacted the BBB and called the National Consumer Complaint Data Base. John Negrete, I believe it's time that you realize that there are people that will not be taken advantage of. I am one of those people.... To anyone who's been victimized by John, his employees, or this business, the first place step you need to take is to file a complaint with the Arizona Attorney General's Office 2005 N. Central Ave. Phoenix AZ 85004 (602)542-5025 (A.R.S. 44-1611 to 44-1616) Arizona's Hostage Load Law Signed by: Governor Doug Ducey in 2017 Supported by: Attorney General Kris Mayes

This is not a professional moving company. It is a company that lacks character and honesty. The…read morepictures posted are not honest, there is no company branded truck. Not only did they inflate prices but would not let my items off the truck until I paid $2500 for a local move within a 10 miles from property to property. They left me with a broken armoire and an unassembled bed because they lost the screws and are not responding to messages post move. Johnny the owner, is unethical and not a good representation of a veteran. Seems nice at first part of the bait. Do yourself a favor avoid him and this poor representation of a company at all costs if not you will regret it. Note received a message after Google review posted advising I could complete a claim but would not be paid out unless I took down the review. Time for small claims court.

No, for all people who need storage , stay away from this organization as they will screw you in…read moreevery way possible They destroyed all my belonging and charge me to store the furniture they broke and ridiculous respond after delivering half furniture in pieces Be careful not to get ripped off They deserve no star at all

From the owner: Clutter, by Iron Mountain provides a modern, full-service storage solution designed to make…read moredecluttering and organizing completely effortless. Traditional self-storage forces you to haul items, rent trucks, and navigate crowded storage facilities. Clutter replaces that friction with end-to-end stewardship, bringing professional packing, secure pickup, and on-demand delivery directly to your door. When our professional crew arrives, we carefully wrap, protect, and log your belongings. Every item is assigned a digital photo profile, creating an online catalog accessible right from your phone or computer. When you need something back, simply log into your account, select the specific item or box, and schedule a delivery time. Your belongings are stored in non-public warehouse facilities monitored 24/7 by our advanced security systems. As part of Iron Mountain, a global leader in asset management and trusted protection, we maintain institutional standards of safety, accountability, and care for everything we hold. Whether you are storing seasonal items, clearing out extra room during a home renovation, or archiving business materials, Clutter, by Iron Mountain offers a seamless, hands-free way to protect what matters to you.

I would not use this company again…read more After my move, one of the movers called and texted me from his personal number at 12:30 a.m. As a woman living alone, I found that extremely inappropriate and uncomfortable. I reported it to the company and was told management would follow up. They never did. The company's response was simply that the mover claimed I was "flirtatious" (False) Their original response was that he had a wife and kids so he wouldn't do that then changed their tone to accuse me of being flirtatious Whether a customer is friendly or not does not make it acceptable for an employee to use personal information obtained through work to contact customers privately. A reason why women can't feel safe anywhere anymore. The lack of professionalism and accountability was disappointing.

Update on last review…read more As owner mentioned in the end of her response to my review, she stated they were still sending us the refund they told us they were giving for damaging our dresser. Never received it. They never intended on doing so. Since then, I had contacted BBB and they are not even accredited, even though they claim to be.

This company did us a poor disservice. We had a huge rental truck that all of our stuff would fit…read morein. They packed it so poorly that we were unable to fit all of our stuff in the truck. And they blamed it on my husband because they said he kept bringing stuff out that they didn't know we had. For one thing, there wasn't that much stuff that my husband brought out. My husband worked hard and getting everything out in the garage to make the load go easy. They just didn't load high to fit everything in. My husband had to go in and try to reload and we still had to leave a few things behind. This was not a move across town, but a move to Seattle. So disgusted.

Great experience with this moving company. I felt they were responsive and extremely helpful. I…read morewill for sure use them again. Thank you for making our move stress free.

STAY AWAY FROM THIS LOCATION!!!! I can't stand this place. There's always shady people loitering…read morenear the entrance. It's impossible to get anyone on the phone. I've come down almost every month trying to set up auto pay and it's always someone new at the office. Been here about 5 months. I came back from vacation had to make a payment manually because auto pay didn't go through again. 10 business days after making the payment I'm not even able to access my unit. Then they just raised my rate on storage.

The district manager of this facility is extremely unprofessional, misogynistic, and unreliable in…read morecommunicating any concerns or issues. The unit next to my companies had paint explode and seep through the walls, damaging at least $12,000 worth of company desks and equipment. When attempting to move storage units because of this damage (with only a discount on the new unit's rent for our troubles), Rick (DM) would only allow a 3rd party mover who is originally a landscaper move our entire storage unit. The items were moved in a landscaping truck, and Rick (DM) refused to provide me with any liability insurance. The movers were extremely careful and kind with our belonging because they knew of our troubles, however Rick was rude and condescending on the phone when planning, and refused to provide any proof of insurance for our belongings being moved as well as refused to pay or approve a certified moving company. Although we loved our movers (Adil and his team), the District manager made it difficult on us and Adil. I do not recommend this location, nor any location under the District Manager Rick. This company is unprofessional, lacks communication, and does not have a process for damaged items, broken locks, or even answering a phone call back.