I'm giving extra space one star because of price and security…read more Over the course of 2-3 years I went from paying $750 to paying $975 for my storage unit with no explanation why. After asking folks around me, each person was paying a different price starting around $850. It seems like Extraspace would keep raising rates to figure out what the market would pay, not because their costs were going up. I was on autopay, never late paying, and was rarely there. The other issue is that I was paying for a gate secured storage unit but more times than not I would show up and the gate would be wide open. I have also seen numerous people who didn't have storage units inside the gate, not secure if you ask me. The other issue is they did not have generator backup so if they lost power, you could not get into your storage unit. It happened twice and no outreach or reimbursement was offered. The employees were fine, I would never do business here, go find a locally owned facility so your aren't paying for the corporate greed.

I live in California but was looking for a storage facility in RI to store some items from my…read morechildhood home. I checked a few different places but knew I found "the one" after speaking with Lori and Brian. Both of them answered my (many) questions and took the time to explain the different options I could consider. I reserved a unit remotely and hoped everything would fall into place when I returned to RI to move my items. When I got to town and finally had a chance to visit the facility, I was impressed by the security, cleanliness, and overall operation. I had a chance to meet Lori and Brian, and both were just as amazingly helpful in person as they were on the phone! If you're looking for a storage facility, look no further! Take it from me, this is the best one around!

TLC Excavation is awesome. They had put in a new septic system at my house (before I purchased…read moreit.) Wanted to get it cleaned out and no one could get the cover off, so I called TLC. They were awesome they came to my house right away and they spent a few hours getting cover off ( they ended up cutting it off). They did not charge me a dime and i tried to tip the two guys who came and did it they would not take the money. If I ever need excavation or yard work done they will be 1st ones I call. Don't fine companies like this anymor

From the owner: At TLC we offer the following: -Equipment Sales and Rentals…read more-Mini and Mobile Storage Rentals -Landscaping and Materials -Excavation -Septic Design, Installation and Repair -Dumpster Rentals -Hydro seeding

The staff is wicked friendly and courteous. As one can see from the outside, it is a mill building…read morethey have cleverly converted for use. Everything is clean, it's climate controlled, and has very good security monitoring. Way nicer atmosphere than the usual storage facility. The prices are INCREDIBLE.

Very good place for storage. Very clean. I have rented from them for 6 years and I have no…read morecomplaints.

Lil Rhody Storage is Very Professional, Clean and Helpful. We just moved across country using…read moreUhaul's Ubox service. After many mishaps on Uhaul's part we decided to find a different storage option once we got here. Lil Rhody Strorage was a great deal and very convenient for our situation. Their units are climate controlled and well lit. They have nice carts and even an appliance dolly available for use. Very professional place, I would totally recommend them.

Ive had my stuff in here for 15 years, never had a problem with any employees here, always…read morecourteous, nor any problem with my storage unit. Very reasonable monthly cost. My monthly rent has never increased in 15 years. Always clean and tidy here. Thank you, Kathy O.

Picked up truck JH 1744 j from economy heated self storage on 7/11/2021 located at - (47414)  6…read moreindustrial Dr. Coventry, RI 02816 (401) 821- 8034. When I arrived to pick up truck and auto transport the Auto transport was stuck in the mud and could not be removed. I told rep I would pick up auto transport another day as I had to still load truck. I drove the 26ft truck straight home & had movers start loading it. Monday I needed to move truck from driveway & wouldn't start, Ignition was preventing key from turning truck on as it seemed locked up. I contacted Uhaul & spoke w/2 individuals Keon being my main contact sent vendor to my house after 2hrs of waiting & having movers stand around because if truck couldn't be fixed I didn't want it fully loaded. When vendor showed up he said ignition needed to be replaced. Vendor installed new ignition & still wouldn't turn over unless using pliers. Regional Mgr said just do that. I had to drive the truck 1000 miles. I had no choice since I needed to be out of house within 24 hrs. When I went back to get auto transport the jack was hyperextended & would not lower. Field manager did fix problem. When I drove truck south I drove into a storm & wipers did not work. This was not told to me wipers did not work on a 2019 truck. I could not pull over due to heavy rain & a revine on side of road. This truck is not that old of a truck & is in unsafe conditions for the next renter. No one should be forced to drive with faulty equipment & for a regional manager to tell a customer that using pliers will be okay should not be representing a company. Uhaul has failed to correct this problem & issue any type of refund. Customer Service reps hang up as I'm telling speaking with them.

These guys were super! Showed up right on time, very polite and efficient. Will definitely hire the…read moresame guys, Ceasar and Trey again for all my moves going forward! Thanks a million, Jessica

I used this company for my business disaster (Per a business acquaintance). I tried a another…read morecompany and they did not return our call until 30 hours later!! We had limited hours to get items, equipment, furniture out of harms way. The response time was within minutes. Not sure if was just our "lucky" day (LOL) however, Once on site, they were friendly, efficient and professional! Everything was loaded into storage with care and diligence. We felt a great sense of relief that we did not have to be bothered with trying to wrap, carry & be bothered with tedious labor. Fast forward, 3 months later to return our items...great job gentlemen! We will definitely keep you in mind for our personal moves as well. Anna

I used PODS during a recent move. Is the rental fee expensive? Yes. Are there additional pickup and…read moredelivery fees? Yup. Is it hella convenient having your stuff securely stored right in your driveway to conveniently access? Absolutely!! Let's be clear. PODS is based on convenience and there's a price to pay for that. I booked my storage unit over the phone and that worked best for me. The website is great to manage billing and eventually arrange pickup but I felt more confident speaking to a person to get things rolling. Was there a long wait to speak to someone?? Yes indeedy. But I'm finding that long waits are the norm these days with the current pandemic staffing issues just about everywhere. The person who assisted me over the phone was pleasant and helpful. I clearly understood what was included along with fees. The delivery was exactly as promised and the gentleman who delivered was an absolute peach. It's quite an operation getting that storage unit placed but he navigated it like a pro! (P.s. - my kids were entertained for a good half hour watching the production) I will say the monthly rental price motivated me to get that unit squared away and emptied. Scheduling pickup was a breeze and they arrived at the time promised. I'd recommend and use again...

Bad experience. Called to plan a move from RI to Maine. Was told we had 30 days to load and unload…read more Was told it takes about a day to pick up and about 3 days to get dropped off seemed reasonable. Loaded it and they didn't pick it up for a week. Then took another week to deliver it. They had the pod half the time I paid for. They dropped it off with 2 days left in the month. Promptly charge me an additional month "rental" on the 1st. I unloaded it by the 2nd...funny though when they were told it was empty they could pick it up early in under 3 days. Go another way. This isn't it. Terrible service.

management arrogant scammed my credit card for three months…read moreuntil I realized charges were going through dispute it with a credit card got my money back , not to mention all the thieves to try to break it place is a dump , I wouldn't trust my valuables there

I have recently had the pleasure of working with 401 Storage. It was an honor and pleasure working…read morewith the 2 wonderful girls in the office and will definitely come back everytime I have the need for storage locker solutions ! The people in the office treat you not as another customer but more like close lovable family ! Now a day's that kind of business relationship is rare or even unheard of !

I had the worst moving experience with this company. I had a few large pieces of antique furniture…read moremoved from RI to MA. They sped through packing up everything in RI and I was surprised when I heard from my friend that they were already en route to my home in MA. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the money. To add insult to injury I am missing a pair of gold earings that had been left in my room and suspect they may have taken them. My parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.

I used these guys three times. The first time was an awesome experience. The second time was pretty…read moregood. The third time was not great. This particular moving crew was pretty slow. But the worst part was when they were wrapping up. I had to run out to the store so my girlfriend was there to square everything away with them. Having used them twice before, I had a vague idea of what it was going to cost since we were moving the same items pretty much the same distance. Although this time, due to water damage and mold, I was only moving about half the items and furniture. She called me while I was waiting in line at the store, and the cost they gave her was absolutely astronomical. They were saying it was an eight hour minimum. This was not told to me the few times I spoke with them prior to the job. This also was not the case the two previous times I used them. If I had known that was the case, I never would've hired them because I knew it would only be about a four hour job (including travel time) tops. Knowing this, why would I agree to an eight hour minimum, doubling my cost? When I called them, the gentleman I spoke with was extremely aggressive and rude. He basically said there was no way this was not communicated to me, and I was lying. Since I was standing in line at the store, this was especially stressful and aggravating having to play he said/she said and argue in circles. I was shocked. Long story short, it was the end of the day, and this was a stressful move. He would not budge at all, and only agreed to charge for seven hours begrudgingly. This was basically extortion. We have 3 large men at your home with your girlfriend, and they are not going to leave unless you pay us double. I felt helpless. He was extremely rude, unprofessional, and argumentative the entire time. I would not recommend this company to anyone and certainly will not use them for yet another upcoming move. I thought I finally found a great moving company. Very disappointed.