I have been there for several years now, even when new places have opened up I have stayed. They…read moreprovide good rates and value.

Around town everyone knows that this is the best storage facility. If you factor what you're…read moregetting vs. the price, this is the obvious choice. Very nice and helpful staff. We have met the woman on the weekends and the weekday staff; all great people that are accommodating and pleasant to work with. They were pretty full but they had a couple of units to work with and they were able to get us in right away. The facility is air conditioned, clean, and is organized really well. They offer a lot of equipment to roll your stuff to your unit and they have a big elevator. It's not 24 hours but they have good enough hours for us. We feel good about our decision to keep our belongings here.

Best storage Ive used. I definitely recommend. It's really easy to get in and out. Lots of room in…read morethe lobby area and large elevators. The facility is clean and smells nice! Anne was so great. She really made the experience for me. I reserved a unit online last week. I walked in for the first time today and it took me all of 5 minutes to get everything done!

This is by far the best storage facility I have rented. It is clean and climate controlled. The…read morestaff are friendly and helpful. The price was fair. You are also able to rent U-Haul trucks which is very convenient.

Very helpful manager & I get in & out quickly & on my way. My only drawback is the A/c... I am old…read more& I know this is Florida, but cooler is better!

Beware!!I was totally scammed by the place I rented on Mercer Ave in West Palm Beach, Florida. It's…read morecompany policy to raise rent often. I rented a 10x15 and was told the rate I pay for the second month "won't likely" go up for at least 6 months. First month was $1 plus some fees so here's how it went: May 2024 $31.66 June 2024 $232.64 July 2024 $387.74 Aug 2024 $387.74 Sept 2024 $387.74 Oct 2024 $387.74 November I was notified that my rate was about to increase to $524.74 Unreal!! This is absolutely disgusting to rob people this way and I will be contacting the Florida Attorney Generals Office about this. I moved out in October to a place next door and am saving hundreds and they do not raise rates like Public Storage. Plus, this location only has 2 carts with wheels down to the metal and are tough to use and people are often waiting for someone to be finished so they can use one. With the high price they are charging, they can certainly get newer carts. Beware!

I have worked with Peter and Bald Eagle Movers on 3 different occasions. Peter and his team have…read morebeen excellent to work with each time. They charge a reasonable price and are very professional. I would highly recommend Bald Eagle Movers to anyone in need of their services!

I cannot say enough good things about Bald Eagle Moving. Moving is stressful under the best of…read morecircumstances and the fellows at Bald Eagle truly made it painless. They were professional, polite and fast! If you have a move coming, make your life easier and call Bald Eagle.

Allison keeps the buildings in tip top shape. I never had any issues with the gate access not…read moreworking right, and they were awesome in providing an additional discount for paying 6 months in advance. I just moved out but will go nowhere else if I have future storage needs.

Gave us a binding estimate based on the inventory being moved. Then when they arrived to load the…read moreprice went up almost $1500. AND they didn't even bring a large enough truck to fit all of our stuff so we had to give some things away. We had to be out of our house the next day so no time to find a different mover. They knew that and they take advantage when you are vulnerable. If that wasnt enough they broke our 55" TV and refused to pay for it. **** ******* was the salesman and ******** is the so called operations manager. If I could give ZERO stars I would... AVOID THIS COMPANY AT ALL COSTS...!

Awesome job. Super flexible. My storage unit (Public…read moreStorage) had a power outage and the elevators were out of service. My unit was in the 3rd floor!! These guys knocked it out without a single complaint. I've used All My Sons, College Hunks, Two Guys and Truck. Never again. I'll use Stress Free Storage every time.

Thanks Richard for an awesome and professional service!!! It was easy and great price super clean…read moreplace!!

This is the absolute worst place! Ran by horrific people!…read moreWhile I was moving in some stuff into my storage unit that ive had here for awhile, my truck broke down. I had 3 mechanics out in 3 days to try to fix it. They couldn't get it. I told the Manager Rich that I was going to have it towed to my mechanic shop, instead he called a toe truck company and had my truck towed 45mins away on Father's day weekend!!!! Im beyond upset! Now I have to pay $650 to get my truck out of a tow yard. When I tried to tell the manager that my mechanic was going to pick up my truck, he said, I dont care! I was supposed to be home an hour ago. If u dont move your truck, I will have it towed. I couldn't believe it! On Father's day 2025, this happened. The worst place ever! Surrounded by drug addicts and homeless people! Dont go their!!!!!

10/10 Storage units. They are air-conditioned and easy to access if you have your passkey. The…read morefront desk people were also super helpful!

IF I COULD GIVE ZERO STARS, I ABSOLUTELY WOULD!…read more Prime Storage has been a complete disappointment since taking over from CubeSmart -- which, by the way, had fantastic service. The transition has been nothing short of chaotic and unprofessional. To start, our accounts were completely shut down for weeks during the handover. We weren't even able to make payments until recently, when they finally sent out new rental agreements (which, sure, is expected with a company switch). But prior to that, I went in person trying to pay, and was told they couldn't process anything because the system was down. Fair enough -- transitions can be messy. I tried paying through the app (which we have NO ACCESS to now whatsoever) and on the phone in the morning which did not work as the system was spinning then tried again later on through the automated system to pay. It still didn't work. Eventually, that was when I went in person. They did not give me a hard time each time I interacted with anyone , like the lady today. I gave them all the information needed and they were trying to help. Around the end of last week. While I was there, I asked one of the Prime Storage employees if the prices would increase. She assured me they wouldn't, but said if they did, I should call and speak with the manager so they could try to keep the rate the same. Fast forward: I receive the new agreement and -- surprise -- my rate jumped $20 more for the same small unit. I called today, as instructed, to speak with the manager. That's when I encountered RUE, the so-called "manager on duty", who was completely unhelpful and downright rude. She would only take a payment -- that's it. Which is absurd. She didn't ask me a single question about my relationship to the account holder. She didn't ask if I was an authorized user. She didn't try to verify me in any way -- I was just immediately and completely dismissed. Imagine calling on your HUSBAND'S or WIFE's behalf on a unit that you all share/pay for and being treated like that. No effort, no professionalism, just, "I can't speak with you." Period. So I walked to my partner, who works from home, and had them get on the phone with Rue. Rue asked them for their name and unit number. My partner couldn't remember the unit number offhand, so I said it out loud in the background. Rue then claimed that my voice in the background "voided" the security verification. Which makes no sense -- unit numbers are not security questions. And again, she never asked any proper verification questions, just a name. At that point, I gave up and decided to go in person. But honestly, if this is the level of "customer service" and management Prime Storage is now offering, I want no part of it. I strongly suggest looking elsewhere. They've raised prices without warning, are disorganized, and clearly lack any concept of professional or respectful customer service. You're better off finding another storage facility that values its customers. Avoid this place at all costs. First impressions are KEY. Remember that.