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CubeSmart Self Storage

4.0 (4 reviews)
Open • 9:30 am - 6:00 pm
Updated 2 months ago

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10 months ago

Convenient location, good storage space, and long hours to access the unit - 6:00 AM to 10:00 PM.

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4 years ago

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3 years ago

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6 years ago

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Tom L.

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Lawton Moving & Storage

Lawton Moving & Storage

(42 reviews)

I had the worst moving experience with this company. I had a few large pieces of antique furniture…read moremoved from RI to MA. They sped through packing up everything in RI and I was surprised when I heard from my friend that they were already en route to my home in MA. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the money. To add insult to injury I am missing a pair of gold earings that had been left in my room and suspect they may have taken them. My parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.

I used these guys three times. The first time was an awesome experience. The second time was pretty…read moregood. The third time was not great. This particular moving crew was pretty slow. But the worst part was when they were wrapping up. I had to run out to the store so my girlfriend was there to square everything away with them. Having used them twice before, I had a vague idea of what it was going to cost since we were moving the same items pretty much the same distance. Although this time, due to water damage and mold, I was only moving about half the items and furniture. She called me while I was waiting in line at the store, and the cost they gave her was absolutely astronomical. They were saying it was an eight hour minimum. This was not told to me the few times I spoke with them prior to the job. This also was not the case the two previous times I used them. If I had known that was the case, I never would've hired them because I knew it would only be about a four hour job (including travel time) tops. Knowing this, why would I agree to an eight hour minimum, doubling my cost? When I called them, the gentleman I spoke with was extremely aggressive and rude. He basically said there was no way this was not communicated to me, and I was lying. Since I was standing in line at the store, this was especially stressful and aggravating having to play he said/she said and argue in circles. I was shocked. Long story short, it was the end of the day, and this was a stressful move. He would not budge at all, and only agreed to charge for seven hours begrudgingly. This was basically extortion. We have 3 large men at your home with your girlfriend, and they are not going to leave unless you pay us double. I felt helpless. He was extremely rude, unprofessional, and argumentative the entire time. I would not recommend this company to anyone and certainly will not use them for yet another upcoming move. I thought I finally found a great moving company. Very disappointed.

CubeSmart Self Storage - selfstorage - Updated May 2026

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