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    Cuddles & Cuts

    5.0 (1 review)
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    Services - Cuddles & Cuts

    Full grooming

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    3 months ago

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    Bow Tie Mobile Pet Grooming

    Bow Tie Mobile Pet Grooming

    3.9
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    Helen did a wonderful grooming job on our 4 month old golden doodle…read more Helen is knowledgeable and gentle. We are so happy Ginger Lily's first grooming treatment was with Helen at Bow Tie Mobile pet Grooming.

    I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

    Kontota Grooming

    Kontota Grooming

    3.8
    (51 reviews)

    Horrible groomers! AND they cut my dog's eye. She had to go…read moreto the vet and is now on an antibiotic eye cream.

    If I could give them a negative five rating, I would do that. It was a disaster from start to…read morefinish. I filled out the paperwork but not even sure they read it. I had requested a 3/31/26 appt and they changed it to 3/30. Why ask when you aren't going to allow the requested date? I also told them my dog was large, weighed 63 lbs and was an 11 yr old Golden Doodle. They also said Natalie would be my groomer. Then the morning of the 30th, they texted me and said my groomer would be Kaitlyn. She arrived on time but they set her and my dog up for failure because in the van was a grooming table that was small and apparently very wobbly. When I saw the table, I should've just said no thanks but I thought I would give them a try because of their high ratings and reviews. Kaitlyn called me about 5 minutes later and said it wasn't going to work because my dog was so scared being with someone she didn't know, she was shaking all over and the table was too wobbly. She said maybe I should consider rescheduling the appt. I said no, I would come and get her. They not only traumatized my dog but they also injured her. When she lays down, she can no longer get up on her own. It was a total disastrous experience; certainly not the smooth, wonderful experience I was lead to believe. I would never ever use them again and I wouldn't want any other beloved dog to experience the trauma my dog went through. Laura Baumann

    Cuddles & Cuts - groomer - Updated June 2026

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