purchased a whole house water softener system as well as 2 drinking water filtration/purify…read moresystems, one for the kitchen and one for the basement bar. After they installed the drinking water purifier in the basement, the fitting blew and flooded the bar area with water. The owner came to my house to inspect what happened and acknowledged that it was installed incorrectly and it was their fault. He said he would do the right thing and pay for the damage to the one cabinet and moldings. The cost to fix/replace the damaged areas was less than $1000 but when time came for the owner to do the right thing, he stopped responding to my texts and stopped returning my phone calls. After giving this company so much business and then having them handle this situation so poorly/unprofessionally/disrespectfully, I would never be able to recommend them to anyone. I was a great customer who spent thousands of dollars over the course of 2 years and unfortunately, their handling of this matter tells me everything I need to know about them.

We were having issues with our water system that was installed by another company. We kew right…read moreaway to call H20 as they did work at our previous residence. We were afforded the best possible service quickly. We were offered solutions right away and with great explanation. The three gentlemen who came and installed the new system were courteous and professional. They spent time explaining the system and answered all questions. This business is the VERY BEST in the area. We highly recommend them to anyone looking for a solution to water issues. This is a second thank you from us to H2O solutions. Call them if you ever need help - you won't be disappointed!

ADK Pure Water is also known as Adirondack Pure LLC. I recently had the need to replace a nine…read moreyear old water softener that I was not able to repair myself. My wife called a couple of places to get information. Dan, the owner of ADK Pure, returned her call several minutes later, and was the only business that returned her call. I explained to Dan the problem I was having with my old water softener and the actions I'd taken attempting to extend its life. We were in agreement that it had reached the end of its useful life. We were able to schedule a visit for two business days later. Dan arrived on time and assessed the situation. He was personable and provided answers to all my questions. He tested our water to determine its hardness. He explained that he would be able to install a new water softener the following week and could send me a voucher/contract by email. Upon paying 50% of the cost, he would then book the project. The payment over the internet through QuickBooks was efficient and secure. Once again, Dan showed up on time on the day of the installation and completed the job in several hours. He replaced the old shutoff/bypass valves, some of the piping, input the appropriate settings on the control device, and supplied four bags of salt crystals. He cleaned up after himself and took away the old water softener for disposal. It's been a few days now since the installation and everything is working fine. We can notice the improvement in the water quality and there are no leaks. We received a follow up phone call to see how everything was going and Dan said he'd be contacting us in another six months to schedule a visit to make sure everything is working properly.

Hawk Drilling staff were friendly and professional. They took care of all of our concerns and left…read moreus feeling much more confident with the quality of our well. We would highly recommend them!

Called Hawk when we had our basement flood due to jet pump issue. We were on the road and 3 days…read moreaway from home at the time. They sent someone out who evaluated it but never came back To replace. Lots of excuses about being too busy. Left us hanging for two days so we had no water when we got home. We could have called someone else If they were upfront about it.

Short review: Kelly is a hot head that cussed me out over the phone, and he should not be in…read morebusiness. I ordered water filters from them, on May 24th. I got a confirmation email that stated they would be in touch. Of course, my credit card was charged immediately. After hearing nothing for over a week, I emailed them asking about the status of my order. They said they would check on it. By June 2nd I had still not heard back, so I emailed again demanding a tracking number. They responded by asking me to call them. Kelly indicated that he may not be able to get the filters, and that he thought the web page I ordered from had been removed. I received an email on June 10th, stating I was getting a refund in 3-5 days. I finally had to call back on June 19, as I had not received a refund. Kelly then cussed as me, and blamed me for ordering from a web page that wasn't supposed to me there, then hung up on me. There's a reason this is a mom and pop shop, and based on my experience they won't be in business long.

I had safewell come over the other day and check out my water. I had had Culligan come over the day…read morebefore. They had told me to send my water out to be tested it would cost $150..o.k. When safewell was here, he said you can send out your water to be tested, I said how much $150?? Oh no, $50 ok go for it. I get the bill yesterday and it is $145!! So I left a message about the total and the salesman calls me back and was rather ruff saying, what I did it on my own, I ran around and paid for this and that.. I told him to calm down and not get so frustrated. He did not explain the total price to me when you were here. Other wise I would not have been upset. Maybe a few more classes before going out into the field,

Leak at the point water enters the house. There was either going to be an easy fix, or something I…read moredon't want to contemplate right now ... Thankfully Don found the easy solution. I now have time to think and delay a bit on the inevitable. From phone call to finish job, everything was smooth and friendly and professional. They've got me as a customer.

We've used this plumbing service for quite a few years and have recommended them to many people…read more 2 years ago we had them remove a garbage disposal from under our sink and reconnect the drains. But last week we saw a leak where the drains were reconnected. Called the office and they apologized for the work that was done and within 5 days they sent over someone to fix the problem, at no charge to us. We really appreciate how this company stands by their work and will continue to use them in the future

Monday Gas Hot…read moreWater Heater broke. Tank was leaking from bottom. It was 10 years old which is typical expectancy I learned. Front of tank had label from All Star, the company that installed it. 9:00 am I called and was told the company was now part of Reimer. A technician would come to assess tank. He would call first to arrange a time. 11:30 am Tech arrived and introduced himself. Nicholas said tank needed to be replaced. He presented options. We decided to replace it with same model. Nicholas said he would be back to install it this afternoon. 2:30-4:15 pm Nicholas returns and installs new unit. Wow! So pleased to have new rank installed on same day! The company prides itself on meeting customer needs and service. And they deliver! Excellent communications from Reimer staff throughout the day. Invoices which itemized work to be completed etc. were emailed before installation. Nicholas who did installation was excellent at explaining the initial problem, the options for replacement available, and progress during installation. He was courteous, experienced, knowledgeable, and an asset to the company. Based on our experience today, we highly recommend Reimer. Plus: There was no surcharge for using a credit card.

Terrible decision to call knowing they haveno idea what they are doing. The manager Justin is like…read morea little boy running around with his head cut off. Very disrespectful and has no idea what he's doing. He's only been a plumber for 5 years lol

I am a National Realestate developer and have run large construction crews so I understand the…read moreimportance of a solid team. With that said I can not give a higher review of their team. I have had multiple team members address challenges from whole house water filtration to major plumbing reconfiguration with my swimming pool. Always professional always superior work and always fair on pricing. They are a excellent company.

"When my furnace went out, they responded quickly and professionally. After diagnosing the issue,…read morethey were upfront and honest about the need for a replacement. They had a new furnace installed the very next day, and the whole process was smooth and hassle-free. Great service, fair pricing, and a team you can trust--I highly recommend them!

Our drains were all moving slow and we called Mormile Plumbing. They looked around for about 20…read moreminutes, and told us there is nothing wrong that they could find, then charged us $200!! We ended up calling another plumbing company and they figured it out right away, our vent pipe was clogged. And the plumber who fixed it charged us less than the $200 we paid Mormile for NOTHING! I will never call them or recommend them to anyone.

we recently had a situation where we had no water and could not figure out what happened knowing…read moreour well wasn't dry Jason came out asap when he had a break and remedy the issue with fair cost for squeezing us in . kind and easy going transaction and we were super grateful