ADK Pure Water is also known as Adirondack Pure LLC. I recently had the need to replace a nine…read moreyear old water softener that I was not able to repair myself. My wife called a couple of places to get information. Dan, the owner of ADK Pure, returned her call several minutes later, and was the only business that returned her call. I explained to Dan the problem I was having with my old water softener and the actions I'd taken attempting to extend its life. We were in agreement that it had reached the end of its useful life. We were able to schedule a visit for two business days later. Dan arrived on time and assessed the situation. He was personable and provided answers to all my questions. He tested our water to determine its hardness. He explained that he would be able to install a new water softener the following week and could send me a voucher/contract by email. Upon paying 50% of the cost, he would then book the project. The payment over the internet through QuickBooks was efficient and secure. Once again, Dan showed up on time on the day of the installation and completed the job in several hours. He replaced the old shutoff/bypass valves, some of the piping, input the appropriate settings on the control device, and supplied four bags of salt crystals. He cleaned up after himself and took away the old water softener for disposal. It's been a few days now since the installation and everything is working fine. We can notice the improvement in the water quality and there are no leaks. We received a follow up phone call to see how everything was going and Dan said he'd be contacting us in another six months to schedule a visit to make sure everything is working properly.

From the owner: ADK Pure is known to be a leading water treatment service provider serving areas like Saratoga…read moreSprings, Warren, Columbia, and Rensselaer, NY. We are driven by a mission to provide the purest and cleanest water for all types of uses in residential and commercial settings.

purchased a whole house water softener system as well as 2 drinking water filtration/purify…read moresystems, one for the kitchen and one for the basement bar. After they installed the drinking water purifier in the basement, the fitting blew and flooded the bar area with water. The owner came to my house to inspect what happened and acknowledged that it was installed incorrectly and it was their fault. He said he would do the right thing and pay for the damage to the one cabinet and moldings. The cost to fix/replace the damaged areas was less than $1000 but when time came for the owner to do the right thing, he stopped responding to my texts and stopped returning my phone calls. After giving this company so much business and then having them handle this situation so poorly/unprofessionally/disrespectfully, I would never be able to recommend them to anyone. I was a great customer who spent thousands of dollars over the course of 2 years and unfortunately, their handling of this matter tells me everything I need to know about them.

We were having issues with our water system that was installed by another company. We kew right…read moreaway to call H20 as they did work at our previous residence. We were afforded the best possible service quickly. We were offered solutions right away and with great explanation. The three gentlemen who came and installed the new system were courteous and professional. They spent time explaining the system and answered all questions. This business is the VERY BEST in the area. We highly recommend them to anyone looking for a solution to water issues. This is a second thank you from us to H2O solutions. Call them if you ever need help - you won't be disappointed!

Based on the strength of their online reviews I contacted Perfect Water to install a whole-house…read morewater softener system, as well as an under-sink drinking water filtration system. They were friendly to talk to on the phone, arrived for the estimate and job work on time, and were professional. I was satisfied with their work and the cost for both systems (including discount) seemed reasonable. I wouldn't hesitate to recommend them. EDIT: our icemaker stopped working after the installation and we assumed that they had forgotten to hook it back up to the system. That turned out to be incorrect, and instead there was apparently too much are in the line that took a long time (weeks) to purge out. During this time they came and looked at it again, modified the plumbing to shorten the feed line, and even offered to order and install for free a pressure tank in the basement to correct this. But... after about a month for whatever reason (again, I assume the air in the line is now gone) our icemaker works fine without the extra pressure tank.

they were quick with it and fixed my water issue. the person was very kind and he was patient even…read morethough I didn't know English that well. I reccomend.

Would not recommend as he is not reliable. I was told my service call was going to be the middle of…read moreJanuary. After calling three times and two emails I tried calling again. Was told when he returned the office he would call with an exact day and time. Never called, emailed, texted. I had to find a new company to change me uv light, light, and filter on my whole house water system. Price was reasonable, but ready to spend time trying to get scheduled.

I arrived home on a Saturday at 5 PM to find a bad leak in my basement hot water heater. I got the…read morewater turned off and, on recommendation from my sister who had used Alberto to install their hot water tank, I phoned him. I explained the situation and we discussed options. He was an hour away but arrived at 8 PM with the appropriate hot water tank and set to work installing it. A couple of parts, not included with the tank, were needed so he went out and got them, returned and by 10 PM had finished installing the hot water heater. Shortly afterward there was hot water! Great, prompt service and the price was reasonable. Highly recommended.

Excellent service technicians, highway robbery pricing, terrible customer relations. My Culligan…read morewater softener had stopped consuming salt so I called for service. The $200 diagnostic charge was steep, but I was not prepared for what was to come. After identifying that I had a faulty flow meter, the technician replaced the part (a plastic housing and impeller no larger than a cell phone) and told me that the office would send the bill after they look up pricing for the part. I almost fell off my chair when I received a $900 (yes, NINE HUNDRED DOLLARS) bill several weeks later. I suppose it was partly my fault for not getting a full quote before authorizing the repair, but never in my wildest dreams did I think I would be facing a charge of almost $1k to replace a single part. I tried contacting the office via email and phone, but never got anyone besides the customer rep that scheduled the service. Emails went unanswered, phone calls unreturned, and when I contacted corporate the Operations Manager for the area told me he was in NJ and that I needed to contact the local office. Needless to say, whenever this system needs to be replaced I will not be going with Culligan but rather a generic system that can be serviced by any plumber and not require exorbitantly priced proprietary parts. I'm happy with the system and service, but wouldn't recommend unless you have money to burn.

Culligan services have been excellent. The equipment we purchased is top notch. Our horrendous…read morewater problems solved. That mineral laden water from our well in Clifton Park had destroyed 6 water heaters, yes six, in 25 years and three water softeners. Three years and zero problems with this system. Five stars for Culligan. Why one star? ACQUA FINANCE is the company that financed our $5500 purchase at zero interest. Never was late with a payment in three years. I made the last payment Days ago. Happened to check my bank account today and was stunned to see that Acqua Finance continued to withdraw a payment from my account. Called and they refused to talk to me claiming my wife was the account holder. We spent about two hours of phone time and MAY be getting a refund In 2-3 weeks! Called the bank to block them in the future. Must pay a bank charge of $35 for each block. Avoid ACQUA FINANCE. I asked why something so reasonable as my request for an improper withdrawal was so problematic for them. They said they must follow their process. I mentioned my review was not going to be good when I wrote it. The supervisor said, "we get that all the time. " That alone is frightening.

Will not return calls. Equipment has not has not worked properly since it was installed. I am so…read moredisappointed. The water has stained my sink & shower with what looks like rust. I have to replace. Be very careful when dealing with this company.

From the owner: Living Water Service is proud to be the premier water treatment service in Saratoga Springs,…read moreClifton Park, Glens Falls, and the greater Capital District! It is our mission to safely provide the residents of the capital district with clean & healthy water for daily use in your home. Our state of the art water treatment services and products ensure that your water system is completely free of all harmful contaminants and removes any other factors that could have a negative impact on your health! Have you noticed the smell of sulfur in your water? Perhaps your sinks and appliances are beginning to show staining. Are you concerned the water you are drinking has a direct effect on your health? Has someone told you that you have 'hardness' in your water? Do you need answers concerning the one resource your life can not do without? Millions of Americans seek answers about the water you nourish yourself with each and every day, and we can help. Call us today for a FREE Water Analysis!

I had safewell come over the other day and check out my water. I had had Culligan come over the day…read morebefore. They had told me to send my water out to be tested it would cost $150..o.k. When safewell was here, he said you can send out your water to be tested, I said how much $150?? Oh no, $50 ok go for it. I get the bill yesterday and it is $145!! So I left a message about the total and the salesman calls me back and was rather ruff saying, what I did it on my own, I ran around and paid for this and that.. I told him to calm down and not get so frustrated. He did not explain the total price to me when you were here. Other wise I would not have been upset. Maybe a few more classes before going out into the field,

Short review: Kelly is a hot head that cussed me out over the phone, and he should not be in…read morebusiness. I ordered water filters from them, on May 24th. I got a confirmation email that stated they would be in touch. Of course, my credit card was charged immediately. After hearing nothing for over a week, I emailed them asking about the status of my order. They said they would check on it. By June 2nd I had still not heard back, so I emailed again demanding a tracking number. They responded by asking me to call them. Kelly indicated that he may not be able to get the filters, and that he thought the web page I ordered from had been removed. I received an email on June 10th, stating I was getting a refund in 3-5 days. I finally had to call back on June 19, as I had not received a refund. Kelly then cussed as me, and blamed me for ordering from a web page that wasn't supposed to me there, then hung up on me. There's a reason this is a mom and pop shop, and based on my experience they won't be in business long.