Based on the strength of their online reviews I contacted Perfect Water to install a whole-house…read morewater softener system, as well as an under-sink drinking water filtration system. They were friendly to talk to on the phone, arrived for the estimate and job work on time, and were professional. I was satisfied with their work and the cost for both systems (including discount) seemed reasonable. I wouldn't hesitate to recommend them. EDIT: our icemaker stopped working after the installation and we assumed that they had forgotten to hook it back up to the system. That turned out to be incorrect, and instead there was apparently too much are in the line that took a long time (weeks) to purge out. During this time they came and looked at it again, modified the plumbing to shorten the feed line, and even offered to order and install for free a pressure tank in the basement to correct this. But... after about a month for whatever reason (again, I assume the air in the line is now gone) our icemaker works fine without the extra pressure tank.

they were quick with it and fixed my water issue. the person was very kind and he was patient even…read morethough I didn't know English that well. I reccomend.

I am a National Realestate developer and have run large construction crews so I understand the…read moreimportance of a solid team. With that said I can not give a higher review of their team. I have had multiple team members address challenges from whole house water filtration to major plumbing reconfiguration with my swimming pool. Always professional always superior work and always fair on pricing. They are a excellent company.

"When my furnace went out, they responded quickly and professionally. After diagnosing the issue,…read morethey were upfront and honest about the need for a replacement. They had a new furnace installed the very next day, and the whole process was smooth and hassle-free. Great service, fair pricing, and a team you can trust--I highly recommend them!

My wife and I moved into a new home this past year and quickly noticed that the kitchen sink would…read moredrain slower than it probably should. In addition, whenever we ran a load of wash, the sink would fill up and again take its time going down. Within the past week the problem had exacerbated itself with water backing up in the sink and refusing to drain. I knew this day was coming and was dreading it, but I was forced to call a plumber. I did some googling and found Apex. The reviews seemed decent, they were nearby, and they were open on Weekends, which is helpful because my issue was on a Saturday. They had a ton of calls on the day I contacted them but they were still able to come by even at 7:30 at night. Got a call from Richard with a good 45 minute notice. He arrived promptly on time and was extremely courteous. I explained the issue I'd been having and he pulled out the heavy duty snake and started feeding it into the drain line. Within 15 minutes he was able to pull back the line and free an extraordinary amount of black goopy buildup in addition to a cloth that must have been there from the previous owners. Needless to say, that did the trick. We ran some hot water to flush the drain and got that sweet looking whirlpool as the water went down swiftly and cleanly. I even ran the washing machine to see if I'd get backup from that and got nothing. I'm over the moon. Richard was terrific and the price was very reasonable. I'd definitely call these guys again.

NIGHTMARY EXPERIENCE:…read more Last Thursday I hired Apex Plumbing to remove a small plastic bottle that had accidentally been flushed down my toilet. They were unable to come that evening, so they sent a technician the following day while I was working out of town. A friend let Jared into my home. When I returned home four hours later, I discovered that my bathroom had flooded. Dirty water had spread into my hallway, down the stairs, and into the kitchen ceiling below. The toilet had been scratched, the handle was broken, the bathtub caulk had been damaged, my shower curtain and bathroom contents had been soaked, and the toilet still would not flush properly without manually operating the tank. When I turned on the kitchen ceiling light, water came out of the light fixture, so I immediately shut off the breaker. I contacted Apex that evening and again Saturday and spoke with the owners, Jim + Holly. They sent another technician to clean up what he could, but the damage clearly required professional water mitigation, not just surface cleaning. After he left, my licensed plumber nephew inspected the toilet and found it was leaking and he repaired it. By Monday, my carpet was still wet and I still had no clear plan from Apex. To prevent further damage, I hired an independent restoration company. Their inspection found active moisture in my kitchen ceiling, and they immediately began mitigation with industrial dehumidifiers. The damaged carpet was removed, the area was sanitized, and part of my kitchen ceiling had to be opened because it remained wet. When I informed Apex and requested their liability insurance information, I was told they had planned to "get a guy over there tomorrow or something" for restoration and carpet cleaning. By that point, several days had already passed, my carpet remained soaked, and I had already taken steps to prevent further damage because I had not received a timely plan or follow-up or insurance info. What disappoints me most is not that a mistake happened--mistakes can happen in any business and we are human. It's the lack of communication, urgency, accountability, and follow-through afterward. As a fellow small business owner, I believe how you respond when something goes wrong says everything. I simply cannot imagine going into someone's home, destroying it, and not saying a word. This situation has delayed preparing my home for sale and has required countless hours coordinating insurance, restoration, and repairs for damage that occurred during what should have been a routine plumbing visit. Based on my experience, I cannot recommend Apex Plumbing. I hope no one else ever has to deal with this.

Our drains were all moving slow and we called Mormile Plumbing. They looked around for about 20…read moreminutes, and told us there is nothing wrong that they could find, then charged us $200!! We ended up calling another plumbing company and they figured it out right away, our vent pipe was clogged. And the plumber who fixed it charged us less than the $200 we paid Mormile for NOTHING! I will never call them or recommend them to anyone.

we recently had a situation where we had no water and could not figure out what happened knowing…read moreour well wasn't dry Jason came out asap when he had a break and remedy the issue with fair cost for squeezing us in . kind and easy going transaction and we were super grateful

ADK Pure Water is also known as Adirondack Pure LLC. I recently had the need to replace a nine…read moreyear old water softener that I was not able to repair myself. My wife called a couple of places to get information. Dan, the owner of ADK Pure, returned her call several minutes later, and was the only business that returned her call. I explained to Dan the problem I was having with my old water softener and the actions I'd taken attempting to extend its life. We were in agreement that it had reached the end of its useful life. We were able to schedule a visit for two business days later. Dan arrived on time and assessed the situation. He was personable and provided answers to all my questions. He tested our water to determine its hardness. He explained that he would be able to install a new water softener the following week and could send me a voucher/contract by email. Upon paying 50% of the cost, he would then book the project. The payment over the internet through QuickBooks was efficient and secure. Once again, Dan showed up on time on the day of the installation and completed the job in several hours. He replaced the old shutoff/bypass valves, some of the piping, input the appropriate settings on the control device, and supplied four bags of salt crystals. He cleaned up after himself and took away the old water softener for disposal. It's been a few days now since the installation and everything is working fine. We can notice the improvement in the water quality and there are no leaks. We received a follow up phone call to see how everything was going and Dan said he'd be contacting us in another six months to schedule a visit to make sure everything is working properly.

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

It's been a year and the chimney needed cleaning. The workers showed up early and were done…read morequickly and now I'll be able to enjoy my wood stove all winter worry free.

Heard some thrashing in my wood insert liner and knew I'd need help extracting whatever was in…read morethere. Joel and crew were on the spot the next day, ready to help. They cleaned the chimney (luckily, whatever was in there had gotten out on its own), installed a cap, advised me about a problem with puffback, showed me a better way to maintain my insert, cleaned up and were gone. Prompt service, very fair price, congenial guys and good advice--hard to find but great when you do. They are already on my calendar for next year's cleaning. I've consulted with a number of other chimney companies. This firm got the job done quickly and well and, let me say it again. for a very fair price. I recommend them without reservation.