Hawk Drilling staff were friendly and professional. They took care of all of our concerns and left…read moreus feeling much more confident with the quality of our well. We would highly recommend them!

Called Hawk when we had our basement flood due to jet pump issue. We were on the road and 3 days…read moreaway from home at the time. They sent someone out who evaluated it but never came back To replace. Lots of excuses about being too busy. Left us hanging for two days so we had no water when we got home. We could have called someone else If they were upfront about it.

ADK Pure Water is also known as Adirondack Pure LLC. I recently had the need to replace a nine…read moreyear old water softener that I was not able to repair myself. My wife called a couple of places to get information. Dan, the owner of ADK Pure, returned her call several minutes later, and was the only business that returned her call. I explained to Dan the problem I was having with my old water softener and the actions I'd taken attempting to extend its life. We were in agreement that it had reached the end of its useful life. We were able to schedule a visit for two business days later. Dan arrived on time and assessed the situation. He was personable and provided answers to all my questions. He tested our water to determine its hardness. He explained that he would be able to install a new water softener the following week and could send me a voucher/contract by email. Upon paying 50% of the cost, he would then book the project. The payment over the internet through QuickBooks was efficient and secure. Once again, Dan showed up on time on the day of the installation and completed the job in several hours. He replaced the old shutoff/bypass valves, some of the piping, input the appropriate settings on the control device, and supplied four bags of salt crystals. He cleaned up after himself and took away the old water softener for disposal. It's been a few days now since the installation and everything is working fine. We can notice the improvement in the water quality and there are no leaks. We received a follow up phone call to see how everything was going and Dan said he'd be contacting us in another six months to schedule a visit to make sure everything is working properly.

I am a National Realestate developer and have run large construction crews so I understand the…read moreimportance of a solid team. With that said I can not give a higher review of their team. I have had multiple team members address challenges from whole house water filtration to major plumbing reconfiguration with my swimming pool. Always professional always superior work and always fair on pricing. They are a excellent company.

"When my furnace went out, they responded quickly and professionally. After diagnosing the issue,…read morethey were upfront and honest about the need for a replacement. They had a new furnace installed the very next day, and the whole process was smooth and hassle-free. Great service, fair pricing, and a team you can trust--I highly recommend them!

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects

I had a hot water heater issue leaking profusely had my heater changed replaced and other pipe…read moreissues James did a wonderful job I highly recommend excellent work thank you

I will start by saying James Leckonby has no moral integrity. I gave James 2 stars because he does…read moreknow how to put pipes together. However! I would not recommend James for any work beyond simple plumbing. Let me explain. Prior to Christmas, 2024 the water coil in our furnace burst shortly after having the furnace serviced (James did not do the service) , leaving our home without hot water and heat. We started seeking recommendations. An acquaintance of ours said he knew James and gave us James' phone number. I called and spoke with James. James came to our home, assessed the situation, and recommended a combi unit. Combi: meaning a combination of heat and hot water. James said he was familiar with combi's and had installed them for others. James prepared a quote to remove the old furnace and install a replacement. My wife and I thought the quote was too high ($12,000), but we felt having no heat or hot water and the fact that it was Christmas and with the weather below freezing we had no choice but to accept. We were afraid not starting the work immediately would cause our pipes to freeze. We signed the work agreement 12/19/2024. James hired two workers to remove the old furnace. Due to the old furnaces weight (cast iron) they decided to break it apart in the basement. In doing so, they left residue on the floor and the steps leading outside that will not cleanup with regular cleaning products. The floor and steps are now covered with cardboard. James installed the combi unit, but could not get it to run. James spent hour after hour trying to get the combi to fire up. Christmas came and went. We had no hot water or heat since mid -December. Due to the cold we were forced to purchase portable heaters to keep the pipes from freezing. On 12/27/24 we called National Grid and asked if they would check their gas feed. A service tech came and verified National Grids gas line was okay. The tech then asked James to check the gas valve in the basement that James installed. When James disconnected the gas line we found the valve was clogged with pipe dope. After removing the pipe dope and reassembling the gas line the combi was able to fire up. Forward , to spring 2025. The combi unit started to get occasional combustion errors. At the time National Grid had been working on the gas lines in the neighborhood. For that reason we considered their gas line work was causing air in the lines, thus the combustion errors. After National Grid completed the gas line work in September the occasional combustion errors continued. It was early October 1 when I contacted James Leckonby to let him know that the the combi was getting occasional combustion 003 errors. I told James they were occasional and we were able to reset the error code when necessary. I said he didn't have to rush over, but that I would like him to check it out in the next few weeks. We had an agreement. On October 16 I called James to let him know that the combi was getting 003 errors constantly and that we had no heat. James became a no show. He would make up excuses why he wasn't available. One time (October 30) telling me , "You"re not my only customer". Finally November 3 James shows up after 8:00p.m. The same time when the combi manufacturers Help Center closed for the day. It was quite obvious James had no idea how to trouble shoot or program the combi. At one point he disconnected a part without first shutting the water off and draining the unit, which resulted in water gushing all over. Well! That night was a bust, but James promised to return early the next day so he would be able to use the manufacturers Help Center. We had previously informed James that my wife had emergency surgery the week before and that I was going to have hip replacement surgery November 7. Therefore, we would not be able to continue to run down the basement to reset the combi. Here we are. As of this writing November 28, James has not returned, has not called and has not responded to text messages.

I called with a main line issue. Apex came , made and left mess in bathroom, damaging door. They…read moredid Clean-out mainline with power snake. Issue re-occurred couple days later, and they came back under warranty, (N0-charge 2nd visit)and re-snake the line. Line remained clear for few days and then clog occurred once again. They came third time (charging me for another visit) re-snaked mainline and remained clear 2-3 days. Each visit, I was asking what is the cause, the technician was essentially uncertain but assured me was ok, at conclusion of each visit. No camera placed in line to diagnose. (They Said they didn't have with them- and if did have/use, would be several hundred dollar extra charge). When issue re-occurred for fourth time within 10 days, I finally wised-up and contacted another plumbing firm, who came out that same day, diagnosed issue (used camera) and cleared blockage that same day and performed needed repair the following day, digging and replacing trap in line. In nutshell, if all you need is snake job, Apex is capable to do this However, when I needed correct issue diagnosis and repair, they were of no help. Actually, They compounded the problem and home damage from excessive main line backups by not diagnosing and correcting the issue.

Andree returned my Emergency call quickly @ 5 AM. We had two broken sump pumps and a partially…read moreflooded basement. He arrived within an hour and had us up and running within 45 minutes of arrival. He's such a pleasant and positive person with a great attitude and skillful plumbing abilities. Ask for Andree. You'll be very pleased. (Our first experience with this company.)

I was far away in upstate NY getting my mom's home ready for sale after her passing. When I got…read morethere, several repairs needed to be made to the toilets, boiler, and drains. A relative recommended quest plumbing and heating. Christian and Dan arrived quickly and had everything up in running in an amazing amount of time. They really helped me out 3000 miles from home. They were super professional and very friendly. I would recommend them to anyone without hesitation.

Highly recommended!!! Quest Plumbing & Heating is an old‑school, no‑nonsense contractor. They show…read moreup when they say they will, diagnose the issue with no runaround, and do the job right the first time. Their workmanship is clean, their communication is clear, and they treat your home with respect. Quest is a team that takes pride in their workmanship. Very satisfied.

Sing did a phenomenal job with our water damage repair project. We had a bathtub overflow upstairs,…read moreand leak into our kitchen downstairs. He fully tested the site and repaired the damage, and our homeowners insurance inspector even reviewed his work and said it was excellent. The cost of the repair matched the insurance estimated cost nearly to the dollar. Would definitely hire again.

If I could give a zero instead of a one I would do so…read more I had a clogged sewer drain. Sing and his assistant arrived with a snake machine. No other equipment such as a shop vac or a safe way to handle the sewage water. No tarps to protect the rug, curtains, or furniture. In an effort to find the pipe opening, they removed 10 buckets of sewage water, carrying the sloshing filth through the room and hallway and dumped the stuff in the street. Someone called the police after stepping in feces. Sing never found the opening to the pipe. He charged $400 and departed. Later he came back to clean up the sewage he had thrown in the street. The next day a different plumber used a crowbar to find the opening to the pipe and inserted the snake. Once the clog was cleared, all the sewage water went down the pipe. He then used his shop vac to thoroughly clean the area.