Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

In my opinion, there is no reason to use another plumbing service. Jimmy, along with everyone else…read moreare very friendly and helpful. Very fair prices and quick responses. Communication is excellent. Highly recommend!

$650.00 for a 20 minute job bc it was a Saturday. Give me a break. Then Jimmy T called me to…read moreapologize and said he would refund me $450.00. So finally a get a check for $250.00 NOT THE $450.00 I was promised last week. NEVER AGAIN I just want to be at the crap out of him. Plus he likes to bless you the whole time he sticks it to you. LBelcher

Wanted to say thank you so much to Alex and his partner for doing an amazing job in such short…read morenotice. I know it was much later in the day than expected but you did the job with excellent service. I will recommend you to family and friends!

I set up an appointment with this plumber, and the day that I set up for they no showed but I got a…read moretext that due to a family situation they had to cancel but they said they would contact me back to set up a better time. I understand things happen, but I waited two days and reached back out and contacted them again having no idea what might be going on, but I had an issue that I still needed their help with. They again said vaguely that they couldn't do it this week and again promised to follow up. They never apologized for not calling back like they said. Again, a couple days go by and still nothing. No contact, no information beyond that. I don't know what was going on, but no communication, no call backs- and I'm a family guy so family is important, but when I'm trying to book you for a business perhaps communicate better if you promise to do so. Needless to say after ghosting me and lack of communication, I posted a review elsewhere on social media and the owner had the gall to post my 1-star review and called me out- I had patience and waited many days- the business owner didn't respond, ghosted me, then blasted me on social. After many people came to my defense, they deleted the post. Wow, what a bunch of drama! I will forever avoid the Salts- I found out the owner has several race cars- no wonder his estimates always came in high. I'll find someone else in the future and suggest that you not do business with these people or they will post your honest review on their social media and try to convince people that YOU are the problem. Not ever a business I'd take a risk on again.

This company is great. Prices are reasonable and work is professional. Very personable,…read morerespectful and helpful. I was immediately at ease as they got the jobs done efficiently. They are honest and upfront with the job and fee-there were no hidden charges. Very trustworthy.

Great service. Great price. Mike at Blue Ridge Plumbing is now my go-to plumber. I had a sump pump…read moreissue that two other plumbers couldn't figure out. He fixed it immediately. I also appreciate how promptly he came to help us.

Called and Mike installed a new water heater the same day. Very reasonable price. Nice installationread more

I was confused and upset by what others told me and who were just trying to help. Reid's came back…read moreout to take a look to make sure work I needed had in fact been done and that there was no water line leak under the house, but a kink in the dehumidifier which they even took care of that. Thank God for an honest plumbing company and giving me peace of mind knowing job was done and no more leaks!

Excellent service - prompt response & great communication. Very transparent on what had to be done…read morevs what would be good to do (but not absolutely necessary at this time.) Reid's got the referral from my home warranty company and I'm thankful it was referred to Reid's.

Great service! Quick response. Switched out two faulty amps and was very professional.read more

Quality work and excellent communication. They were on time and the team did a fantastic job the…read moreday they installed our new unit. I highly recommend Shawn and David and team.

Refused to give an estimate, even a ball park estimate, before beginning to CHARGE ME for the…read moreestimate itself or beginning work (when we STILL didn't know how much they charge for what). Ridiculous. Poor setup, and quite frankly a poor customer experience.