I found this dealer on car guru I have never bought a vehicle online before, but Joel and his kind…read morewife have made our experience WONDERFUL. The owner Joel is a worker not afraid to roll up his sleeve and honest man I was very surprised that people cared that much nowadays. And they ship!! "WE ARE GETTING OUR TRUCK" yes! Truck Country Autos is the place to go ....We recommend it highly

I was dealing with a Kyle , we discussed a deal and he said he would hold car till I do a test…read moreride. He stated that I could put down a deposit and the car would not be sold. I agreed and said the financial person would call me and take the deposit. Never received call. (Sat.) . On Monday he sends a text saying they were too busy to call. I told him that I did not want to deal with his dealership since he did not do what he said he would do. Then he texted me saying Ill live. Bad service and response with smart comments. If they don't do simple courtesy then it probably would go worse on the rest of Transaction. Do what you say you would do .

The service is incredibly rude, every time we've made an appointment they keep the car for Far…read morelonger than told the when we haven't had a choice but to take it there the woman Ashlynn told us it would be fixed the next day we never got an update or anything and it was not done the day she said but no communication was made I understand they are busy but when you rely on your car bc you have 3 kids to transport to school and sports it's very frustrating to not know what is going on!!

I bought a 2006 PT Cruiser here it was one of Mr.Bivins "special cash only" vehicles. One side of…read moremy engine literally fell out on 165 after all the nutts, bolts and hanging mechinisms that he had it all cobbled up together with loosened. After having it towed I learned It was completely missing an engine mount, has a bent axle and a cracked sub frame. The mechanic couldn't believe it, he said "someone did you dirty" Harry Bivins is a con man hiding under the guise of a used car sales man on the streets of Cullman. He knowing sold me this vehicle in this condition without A doubt. A lying Narcissist who lacks empathy. My child and I could have been killed, anything to make a dollar. Pure evil. 2 Wareagle1 rileyallcorn! 2 reviews 4 months ago By far the worst costumer service I have ever experienced. I wouldn't even consider him a salesman, I mentioned that I didn't like how one car drove and he told me he wouldn't deal with me 1 Josh Stone Local Guide · 20 reviews 5 months ago I have done business here for the past 9 yrs. I have been satisfied with the quality of their vehicles and service. 1 brittany benitez 1 review 11 months ago DO NOT BUY A CAR FROM THEM!! I bought a car straight out with my taxes spending $4000 on an 2007 Pontiac torrent then two weeks later the car started having major problems and I haven't been able to drive it for about a month now!!! I ...More 2 Jimmy Akers Local Guide · 66 reviews · 5 photos 4 months ago Stupid salesmen will tell you anything and treat you like an idiot . Like Brandie Caldwell 2 reviews 8 months ago EXTREMELY RUDE!!! I WOULD NEVER BUY A VEHICLE FROM THIS PLACE BECAUSE OF THEIR ATTITUDE! I POINTED OUT A PROBLEM WITH A SUV THAT I WAS TEST DRIVING AND HE WAS VERY HATEFUL ABOUT ME MENTIONING THIS. WAY TO SKETCHY FOR ME! BUYERS BEWARE! !!! NO REASON TO HAVE A BAD ATTITUDE! !! 3 Bill Hicks Local Guide · 25 reviews · 1 photo 2 months ago Always helpful and courteous. 1 Josey Mac Local Guide · 74 reviews · 4 photos a month ago Bought my Jeep here Like Wayne Mckerley 9 reviews 4 weeks ago Good Like C Washington Local Guide · 18 reviews · 17 photos a year ago Not the best Car lot to by a car from owner is rude and after talking to this guy in person I believe what one of the other reviews said miss one payment and they are coming to get it 1 3 of 4 4 of 4 DETAILS Offerings Buys used goods Suggest an edit Thanks for your feedback!

Do not shop here! It's a "buy here pay here everybody rides" yeah right. We had enough for a down…read morepayment and was denied. But that's not even the half of it. We went up there on Saturday and I know they close at 12 but that was our only off day, we get up there at 10:00 waiting for someone to come out there and help us like every car dealership does well by 10:15 no one came to help so we went inside, told him what was up and what we was looking for well he looks at his watch and says "well today we have a half day and you guys came in at 10:15 so we'll see what we can do."

There are quite a number of really negative reviews on here. I rate their service a 3 (neutral) …read more I bought a used truck from them in 2019. The truck has served me pretty well, with the only issue was it began having extremely noisy leaf springs. After replacing them with new GM leaf springs ($900) at Dewey Barber Chevrolet the noise came back in a few months ---- no difference. $900 down the hole. I learned online this is a common GM fault the company will NOT fix. I fixed it myself eventually with some Spring Things I bought for $45 online. Quite as it should be now. The 5.3 engine started having lifter "tick" sound at startup, then went away. I've pretty much solved this issue by changing oil every 3k rather than go by the computer on the dashboard. The real issue I had with Bill Smith service dept was I was in Arab, AL and the motor started the loud ticking sound and the oil pressure went to almost 0. I limped it in to Bill Smith in Cullman. They told me "it has little or no oil in it". Surrre..They told me the engine could be damaged and could possibly need a new one. I drove it home. I changed oil and filter myself the next day. That was about 6 years ago. Still driving it today and does not burn oil. What happened?....and why?....I'll never know. So...I have very mixed feelings about the service department. I've used Dewey Barber Chevrolet just down the road from them and an independent mechanic I trust ever since then for routine service things with no problems from them. Would I let them service my vehicle if I had a serious problem? Probably No. Would I buy from them again? Probably No because of the above issue.

GM needs to pay a visit to service department. They could not fix a 2019 Yukon that stayed at…read moretheir shop for 7-8 weeks. Finally after numerous texts and emails and taking a day off of work and meeting with the general manger ( who says he has no control over service department) and having to purchase unnecessary parts they admitted they did not know what was wrong with it. We had a wrecker pick it up and carried it to an individual that fixed it in less than 1 week. Do not waste your time or money with these people!!!

This place is amazing! They are super friendly and very knowledgeable. They helped me get the…read moreprocess started for getting my vehicle title rebuilt and got it done very very fast. Highly recommended and I will definitely be doing business with these guys in the future.

From the owner: Specializing in selling late model cars and trucks that have been professionally repaired, saving…read moreyou money without sacrificing quality. We provide our customers with quality vehicles for less. Most of our clean, hand picked, late model, repairable vehicles are purchased from insurance salvage sources in the South East. Some vehicles are purchased from automotive dealers, shops, and directly from individuals. In all cases, we are looking for vehicles that were in above average to excellent condition prior to loss and will provide great value for our customers after repair.

Toyota has an excellent employee in Kris Ebberts. He was both personable and professional,…read moreaddressing all my questions in a prompt and courteous manner. He was especially helpful with the computer screen menus. Kriss made a dreaded experience a pleasant one.

EPIC SERVICE FAIL…read more Bought a CERTIFIED USED 2022 Highlander from Bill Penney at the beginning of March. Getting close to 2 months now the entire entertainment screen has been BLANK. All I get is 'part is on order no ETA'. Basically telling me to go away - they'll get around it when they feel like. Good thing I paid a premium for a CERTIFIED vehicle with a 12 month bumper to bumper warranty. Problem is if they don't stand by the warranty its worthless. Already been in twice - 1st time it was 10 hours for them to send me a 10 second video that basically said 'yep it doesn't work'. Ordered part which I had to call them to find out if it arrived since they didn't bother to call me. Set up 2nd appointment for 8:15am. Arrived, they knew what had to be done so I I waited on the car. At 3:30pm - more than 7 hours later I'm getting impatient so I inquired why a 2 hour fix (I looked it up) took so long. They talked to the service department and they HADN'T EVEN OPENED THE VEHICLE UP YET!!!! Why take a 8:15am appointment if you aren't going to get to it until 4pm? Turns out the part wasn't the fix and after 10 hours got sent home and I'm still waiting on yet another part which they can't seem to source. Before the fix I could at least try use the android auto through the car speakers but them attempting to fix it they broke that too. Can't say I'm impressed by how any of this has been handled. Every time I get in the car its aggravates me that can't use the screen to change climate, GPS, or any of the other tons of things this seems to have complete control over.