Did a curb side order. The worker forgot an item in my order. Called the store and spoke to the manager, Sandra. Was asked how they were going to make this right for their inconvenience. She would not provide a refund or any other service to make up for their mistake. Corporate office will be getting a call first thing tomorrow morning. read more

food came out quick, went back to order a shake and it took 25 minutes. Young gentleman at the counter was very welcoming and provided a splendid greeting. He was also quite kind to the rest of the customers. I would highly suggest firing everyone else and give the kid a raise and promotion asap. Ultimately my experience wasn't amazing because i spent just about an hour in a fast food restaurant. GIVE THE KID A RAISE read more

We stopped at this location on our way home tonight (for the first and last time) we originally intended to get two buffalo and two REGULAR Chicken tenders. The girl over the speaker asked if we wanted to make it a combo. Sure why not.. we are pretty hungry at this point. We get our order, pull around to park and eat but our order was wrong. They gave us regular all 4 tenders. I go back around.. tell them my order is messed up. They said pull around we will make it right. So I did. Showed him they were not the right order and he told me to keep them. Im thinking well okay. So we pull up and wait 10+ minutes for the buffalo tenders to which the manger came out and informed us SINCE WE ATE the chicken tenders we were told to keep. Thay he cannot replace them. Don't go read more

I typically will head to this Culver if I am up north, but it struggles with keeping up with the pace of drive-through customers. We were there on a Saturday close to lunch and even though they had two members taking orders like they do at Chick-fil-A, it took a while for somebody to collect payment at the windows since we were paying with gift cards. Afterwards, there was still a long wait for the food. I know good food still needs to be prepared fresh, but the wait was longer than expected. The kids enjoyed their food though, and the orders were 100% correct. read more

The entire restaurant had no . The tables were not cleaned off. We waited nearly 30 minutes for our food. Will not be visiting the again.

This is one of my favorites at Culver's. The shrimp are filleted so they are large and moist. The breading is thick and crispy with a moderate oily taste. The dinner comes with a roll that is really hard/stale and unappetizing. The cole slaw is very good. It has a light mayo base along with large pieces of slaw and carrots. Very fresh and tasty. The French fries are a nicely think piece of potato that isn't very greasy. read more

Culver's - 10 piece Butterfly shrimp dinner - Burgers Near Me - Fort Wayne, Indiana

The line was not long suprisingly on a Sunday, the ambiance was cool and workers outside greeted us at the drive thru. The food was good like normal and overall I would come back again! read more

We always argue over whether or not to go to Culver's to eat when we are craving a burger. Half the fam isn't crazy about it and the other half crave t - he fries and bacon cheese butter burgers until we get one in front of us and remember why we don't eat here a lot. The burger patties are often over cooked - I like crispy edges, but when there's no juice in the whole thing it limits my desire to return. This time the burger was truly insipid. No seasoning on the meat, too few pickles and way too big a bun for a single patty sandwich. The fries were really good though - hot, fresh and crispy. What sucked is that they put my daughter's fries pouch on top of the cheese of her bunless burger! Half of the cheese got stuck to the paper :(. We weren't in the mood to argue so she just dealt with it. Unfortunately, we were not able to leave this establishment without a confrontation with the shift manager. We ordered a Concrete Mixer for my youngest and I to share and a Mango Peach Cooler for my husband and our oldest daughter to share (they're lactose intolerant and it's difficult to find good cold treats that are lactose free). Both my husband and DD1 said the cooler was so syrupy sweet they would not be able to drink it. He didn't feel like trying to water it down with unsweetened carbonated water from the fountain because it defeats the purpose of getting an icy treat. So, he offered to let me exchange it for another Concrete Mixer OR just ask for a refund. Didn't know how Culver's dealt with refunds so I asked the counter clerk what my options were - if I could exchange it for an equivalent ice cream treat or get a refund. Enter the shift manager, a young woman with dark hair who looked like she was already having a bad day. Immediately she took issue with my request to exchange the Cooler for an Ice Cream item because in her words - if being too sweet is actually the problem then the ice cream is twice as sweet and won't solve anything. I asked her to dial back the attitude, which she denied and I pushed back, because she made me bristle. I tried to explain, the sweetness of the ice cream didn't matter, because the people who would be consuming the ice cream are not the same ones who wanted to return the Cooler. She kept trying to talk over me and finally irritated beyond belief and shaking over this ridiculous exchange I said, "Would you please stop talking!?!" She lowered her face obviously perturbed, but I was finally able to ask her to forget about exchanging anything I just wanted a refund. Since it was paid on my husband's card I had to call across the restaurant to him and explain when he asked what was going on that they refused to remake or exchange for ice cream since it's twice as sweet in her opinion and that I needed him to put his card in to get the refund. UGH! Honestly, I was expecting this - "I'm sorry you weren't satisfied with the Cooler. We can either remake it, exchange it for another item like a sundae or medium concrete mixer or refund your money. What would you prefer?" Then I'd give them my choice and it would be fulfilled without any more soliloquy or argument and we would have walked away happy even though we had had other issues with the flavor of our burgers and their crappy treatment of my daughter's cheeseburger with the bag of fries dumped on it. But no, we walked out angry, frustrated and unhappy because we were dealt with unprofessionally. Oh, and you all need to hire someone to power wash the greasy sidewalks. They look and smell disgusting. read more

Culver's - She had to scrape what cheese she could of the bag to put it back on her burger - Burgers Near Me - Fort Wayne, Indiana

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I ordered a small vanilla concrete mixer with strawberry and a chocolate drizzle and cherries. I got a medium concrete mixer with chocolate custard. Ordered it exactly like that. Charged for the medium. Didn't want it. And now I have chocolate ice cream when I wanted vanilla. Took so long to get my food too just to find out there is no salt on my fries when I asked for extra salt read more

The service was very good. The food was out fast and it was very good. The restaurant was clean

I visited the first time back in 2014. Was delicious then. Came back yesterday (2022) and omg it was still good! Love how the food is fresh and they make it to order. There were a lot of cars waiting before us but I didn't mind because it was worth the wait. I also ordered a vanilla milkshake and gobbled it up. I love how they don't just tell you to pull over and wait for your food but they give you a number so they'll know who ordered what. Friendly staff and delicious hot food! Only thing I wish is that there was some sort of seasoning with their fries. Without the ketchup they were very bland. Definitely will be back now that I'm moving to the area! read more

Culver's - Double Deluxe Burger basket (with fries) - Burgers Near Me - Fort Wayne, Indiana

This is close to my house, and the line is usually around the building, so I don't stop here often. Today, however, it was a special request from a family member that brought me here. When I saw the drive through line, I had an idea; I will place my order on the app, park and wait in my car until pick up time, and go inside and get my order. Sounds easy, right? Wrong. After placing my order on the app, it said it would be ready in 10 minutes. I waited 12 minutes and went inside to pick up my order. The lobby was packed. I walked around for the pickup counter, like some restaurants have, but didn't see any. I did see a sign hanging high on the ceiling to wait underneath the sign for pick up orders. I waited. I waited. I waited. Finally, I asked a crew member walking by how I was supposed to get my pick up order. He said to wait in line at the counter and tell them I was here. Ok. I waited in the long line to get to a register. I gave them my name and she said it would be another 10 minutes. I was relegated to loitering in the lobby again. At this time, it was 20 minutes past my pickup order time. A manager finally came over and asked my last name. He walked to the counter, grabbed a bag that had been sitting there and had someone get the drinks we ordered and gave it all to me. I was trying to save gas and time by placing the order online. They need a better system than what they have. There is no benefit AT ALL to placing an order on the app for pickup. Wait in the drive through and waste gas, or dine inside but DON'T ORDER VIA THE ONLINE APP!!!! read more

I was very disappointed in my visit here. The staff was brisk and short. The normal courteousness was not conveyed to me. I ordered a strawberry concrete mixer. They put the strawberries on the bottom and vanilla custard on top and that was it. No mixing and definitely no mixer! The ice cream, having nothing to bind with ,melted faster than I could eat it and I got the smallest available. I'm not used to this lack of care, but it is what it is. read more

Trying to be Chick-fil-A, I get it Service is very nice. Extraordinarily overstaffed. Making up for the overstaffing by choosing really substandard food products. The "chicken tenders" are random pieces of chicken. Every single one of them are different shape and size. A very wide range of shape and sizes. From what the heck is that to "is that a chicken tender?" French fries are the lowest pick size. Mostly super small and just obviously cheap. So yeah, I tried it twice. No thank you. read more

Never been blown away by Culver's. Never bad, just never knocked my socks off. Nothing memorable about it , no sir! Nothing sticks in my mind after eating it. When I eat it it's pretty good overall, but not great. Doesn't stick in my head after eating here. This kind of goes for the side items as well. It's like how Skyline Chili is for me, just don't want to come back. Not bad just not that good. I see a line of cars around the block waiting in drive-thru and tons of old People and the Amish flocking to this place . Who am I to critic? guess you slap a little butter on a bun and the herd comes rolling through. Those butter buns be getting in there heads all deep like with funny thoughts. Something weird about it. Yeah an average burger slightly pricey and you glaze some butter over the bun and look out! Oh boy! The side items are good, but remind me of ballpark or the county fair food. Slightly pricey and not a home run. Not bad just not that good! you know that kind of place. Quite honestly if I wanted this kind of food, I would head on over to DQ and get a Burger basket with some really good ice cream. I would wait in a much shorter line! and it will be better. Yeah place is not that bad, just not that good. read more

We like picking up some Culver's Burgers and shakes on the go. We tried their new Caramel Cashew Sunday and it was good. Our drive through experience was great. The line was moving quickly and they were professional and friendly. read more

We go to Culver's now and then the food always tastes fresh. Everything is made fresh for each customer and that makes a huge difference in its quality and taste. Also for the quality of the food for the price is amazing. These days it is hard to serve a high quality meal at a fair price. They have managed to do this consistently read more

Food was good, service was friendly and fairly fast, and the restaurant was clean. I hadn't been here in a while and so I was happy to see it doing better than the reviews from a year ago. read more

Consistently the best fast food burger out there! The double butter burger is my choice every time.

Food was terrible. Two of us got sick. Makes me wonder how they're taking care of the restaurant I wouldn't recommend Culvers to anybody bad bad. read more

Our order is always right, hot and delivered quickly...this place does a fine job of training it's employees. The food is prepared to order. They do have a good shrimp basket. My kids love the kids meals with the substitution of cheese curds. We've never had anything but the highest service at this location. read more

Culver's - Burgers Near Me - Fort Wayne, Indiana

Came during lunch rush during the middle of the week. I was very impressed by their COVID precautions. All staff members wore masks and gloves at all times and constantly sanitized common areas. Markers on the floor to ensure proper social distancing between customers. My order was accurate and food looked and tasted great! read more

Culver's - Burgers Near Me - Fort Wayne, Indiana

Tonight I attempted to order a mini concrete mixer via the drive thru. I paid, was given a number, and pulled forward, where I proceeded to sit for 15 minutes while every other customer behind me was given their order. Upon entering the store, I was further ignored for several minutes at the counter despite multiple associates standing behind the counter, and no other customers at the counter. When I was finally approached, I explained the situation calmly and was told it would be taken care of. A few minutes later, I still had not received my order, and as such I requested to speak to a manager and asked for a refund. This is the second time this situation has happened and as such has now prompted this review. I am giving 2 stars as I have had quality service in the past, and while I am absolutely willing to look past the occasional mishap, this same situation occurring twice is frankly something that will sadly make me reconsider returning in the future. read more

June 5th 2023. You are not going to believe this but I swear it's true. After unsuccessfully searching for a salt shaker or a few paper salt packets I ask the main counter for some salt. Their response was "I think we're out, yes we are out." I am 75 years old, have eaten meals in 102 countries and now I've found the only restaurant in the world without any salt on Dupont Rd. in Ft. Wayne read more

Yummy, yummy, for a fast food restaurant. The restuarant was packed. This was my first time here. Mom and I had burgers and an order of chilli cheese fries to share. Unfortunately the fries were a tad cold and lacking cheese. But they redeemed themselves. I took them back to the counter and they gave me a totally fresh one, and they were awesome. I would totally go back. read more

This is, hands down, one of the friendliest restaurants I have ever been to. Everyone was actually happy to be at work. They are doing a great job during the pandemic. And the joint was hoping. Kudos to the management staff for creating a great work environment. And much respect to the workers for a job well done. read more

I ordered a cod fish sandwich with no tarter sauce or cheese-just lettuce. The girl got it wrong. I repeated all I want is lettuce. When aI got home, my sandwich had no lettuce and had tarter sauce and cheese. Half of the bun was so hard it was uneatable. This has happened twice in the last two visits. read more

My daughter and I were in town for soccer and we went for dinner along w multiple other teams. So there were a lot of people. The staff kept their cool, food was good, attitudes were great, food was correct and hot. They had their act together and was able to provide the same amazing service as they normally do under extreme circumstances. Not to mention it was late when we got there so we were the dreaded "at the end of the day" rush. Way to go Culver's!!! read more

Satisfied the service was terrible tonight there was five cars behind us in line in the Drive-Thru all who ordered behind us and they all got served before us in the Drive-Thru when we had a simple ice cream order of four ice creams consisting of two of the flavor of the days and one concrete mixer and one one scoop it was incredible how long it took and when one of the members of the car finally got up and went to the restaurant it was waiting inside on a counter nowhere near the drive-thru area when we received our ice cream after a long wait it was completely melted. We made it at least 10 minutes to get her ice cream after it was ordered. read more

Came in from out of town and this was near where we were staying. They have a large menu selection. The staff was very friendly and we were greeted upon going in. There was a crowd but the wait time was minimal. I ordered chicken strips and fries and the fries were nice and crispy and the chicken was really good. My friends ordered burgers and they looked good the meat looked decent sized. We would go back! read more

Culver's - Burgers Near Me - Fort Wayne, Indiana

Culver's is astonishing. More than anything, Culver's has an awesome vibe. OMG menu items are so fantastic! Service was awesome and everyone working here was incredibly nice and generous. Culver's...Go there, if you can. read more

Pretty good for a burger. Meat seemed a little thin. Toppings and bun all fresh though. Fries were ok, under seasoned for my taste. The concrete mixer frozen custard was delicious. read more

The bathrooms were clean, the service was quick and friendly, the food was good. What more can you ask for? The fries were crispy and hot, same as the chicken strips. I love their green beans. The roast beef sandwich was very good also, on a nice fresh bun. There were good options on the kids meal and a great kid sized portion for ice cream. This was a great stop on an all day road trip. read more

One of our favorite fast food places! Great selection and everything seems to be a step up in quality compared to other fast food choices. The only negative is that they are almost always busy., which I guess confirms how good it is! read more

This location has one issue that holds it back. They always have a huge line in the drive thru. Paired with the fact that they are slow anyways does not help this location. read more

Culver's - Chicken Tenders w/Reeses Concrete Mixer and Cheese Curds - Burgers Near Me - Fort Wayne, Indiana

Wow, dangerously delicious options for burgers, cheese curds full dinners and desserts! read more

Culver's - A tasty and fast lunch with free wifi and lots of parking. - Burgers Near Me - Fort Wayne, Indiana

Absolutely love the food at culvers but the dining room is completely closed, even on the weekends! I know employees are short but come on man, not on the weekends too! Figure it out. read more

We were just at this frozen custard place. The service was extremely slow. We only order a shake but had to wait for 4 other customers who had full griddle or fried items. After 10 min the server then took the order to the car behind us which had 4 or 5 shakes malted or concrete mixers. When we saw this we asked the runner where our order was. She came out 5 min later. We don't think it was the large size we paid for. It quite upsetting to see 100% of customers,are put in the same que. A simple shake that requires no mixing shouldn't be delayed by the burgers or fries customers. Maybe next time we will go mc Donald dairy queen or steak n shake where we don't have to wait 10 min for the shake n not get what we paid for. read more

Culver's is good for ice cream. And French fries. And ice cream with French fries. And not much else. But if you are wanting ice cream or French fries or both, you can't go wrong with Culver's. On the down side, it's 700 degrees outside and 4000% humidity and the inside of the restaurant is as cool as an armpit. Air conditioning please. read more

Food usually very good but drive thru service not always consistent. Dining in has bee better, but drive thru is either fast or really slow. You never know. read more