Stopped by here on our way home from Glen Arbor. This by far was one of the nicest McDonalds we…read morehave been to. The decor was very well done, staff was courteous and working, the outside landscaping was well done and taken care of, and employees were cleaning, washing windows, and the washrooms were clean and taken care of. Our service was good. You can tell there is a sense of pride for the business. Every McDonalds and corporate should use this McDonald's as an example of presentation to the public. We wouldn't mind a little slow service now and then when a facility is this clean and well taken care of.

Terrible service placed an online order at 9:52 wasn't ready until 10:15. Then once I get my food I…read moredidn't get my drink told them I had a large coke then they proceeded to say it wasn't on the order showed them the online order and it showed coke and they still didn't give me one. Would not recommend this location terrible and in need of new workers and management.

We are on our way to a camp ground after seeing a concert in Grand Rapids so we want to get moving…read moreas we have an hour and a half to drive still. We ordered 3 Doritos locos tacos no lettuce with a large drink (combo) and a 7 layer burrito with nacho fries. The fries were cold, but at least the cheese was super hot. My 7 layer burrito was lukewarm, some of the rice is super crunchy and dry. My friends tacos were fine, can't really mess them up. Visit was alright but I wish the food was hot since they're not busy; I'd rather wait for hot food than wait the same amount of time to get cold food. Since the refried beans were cold, I am hoping to not get sick if their food warmers aren't holding a good temperature. Would have complained but we needed to get back on the road. The people were nice at least.

I got horrible diarrhea from eating a crunch wrap supreme's last time and it made my blood sugar…read moredrop to like half of a cup and it made my heart drop and my blood pressure drop down and my heart stopped beating and my blood was like I had to take it down to my stomach was so high and my heart rate went tr my blood sugar went up to my heart was high so I'm not even gonna lie

I ordered two wraps, but were made incorrectly and missing the items that I paid extra to have put…read moreon!

If you can avoid this location, I would HIGHLY recommend doing so. I have ordered here several…read moretimes and each time the orders have not been correct. The main issue always seems to be when anything is customized. The customization seems to always be forgotten. We usually get the sandwiches and start driving right away as we are usually on our way to another location. This is when we realized the mistakes, which by the. We are not going to turn around and drive back. I attempted to call the location to speak to a manager, but the phone kept ringing with no answer. If you are looking for the standard sandwiches, then you might be ok. Good luck!

BK has fallen off the Customer Service wagon and has No Idea how to use or assist customers with…read morethe BK App. This is really the only way they offer any "So Called" Deals or "Limited time" Credits!! We Ordered "using our credit plus", went to pickup, BK's Broiler down, No way to Cancel and No assistance to get our credit & money back. Contacted BK Services team. Appreciates our feedback & Looks forward to serving us again. NO HELP

Store was dirty (unswept, etc) and I left after waiting over 15 minutes with ansolutely no…read moreacknowledgement that I was even standing at the counter!

Food was hot and it was almost now took about three minutes! All I can say is you get what you pay,…read morecheap price for a smallish burger. I thought it was tasty got the fixings on it. Place was well kept on outside and worker was nice.

I grew up as a teen with a Hot N Now in every town, or Rot N Cow, as we fondly called it back then…read more I the 80's is was cheap food and also not bad flavor. The olive burgers were killer. So today I was in Kentwood with my son, looking for lunch and found out way here. Clean and new. Freindly staff. Food was out faster than we ordered. Tried the cheesy tots......little bland but good. Cheeseburger was as I remembered, thin patty, and way better than Rotten Rons. About to try the olive burger. It looked good and tasted like a memory. Prices like everything is up. Now to reopen a few more stores. Midlands old Hot N Now is vacant.....

The best smash burger, fries and soda I have ever eaten. Service was phenomenal. I will stop by…read morewhenever I can

Went to the Black Napkin yesterday for lunch and it was pretty darn great…read more Best burger and fries I've had in forever. The young lady taking the orders was so friendly and caring. Highly recommend

Decided to give their breakfast a try and it did not disappoint! The food was great and the team…read morewas very kind and welcoming. We had preordered through the app but the pick up time was a little lengthy for fast food and having preordered. It did seem as they were training new staff. We got our items and without checking the drink, it was the wrong one but overall the food was great. I personally like the crispiness on the muffin sandwich.

This is a place we loved to go to. But lately things aren't the same. Waited in line 20 minutes…read morethrough the drive thru. Used mobile app then merged with the order line. Didn't even get a My Pleasure or a smile got a sorry. It had a fun bingo that isn't no fun and people are leaving and going to another one. Wish we had our old Chick fil a back.

Enjoyed dinner here last night with friends. The atmosphere is very casual, the food superb. The…read moredrinks were a bit on the strong side but good. The service was incredible. Our server was so personable and attentive but not overly so. She made our evening better. I would highly recommend this location to anyone looking for good food, great service. Definitely coming back.

Friendly staff and the food is always very good. Their chips and onion dip - fantastic!read more

i've been looking forward to trying raising Cane's for a while and wow, it was OK. I really don't…read moreunderstand what all the fossil is about. I will say this, the staff were very friendly, and the food comes out super fast. The chicken which is the star of the show is juicy and delicious although I to maybe have another dipping sauce, besides just the standard that they offer and the soda machine was not quite on point during our visit. The vibe was casual and it had a Detroit sport theme

I've had Raising Cane's before in East Lansing and it was okay. I don't really get the hype around…read morethis place, but of course I had to try it for myself as it's the first in the area. The lines have been super long but Nate stopped by one evening to grab us a three tender meal. I can't speak to the drive through experience as I wasn't there, but it seems pretty efficient and they have a couple lanes. The three tender combo is about $10 and the tenders were quite small. They were pretty crispy, especially for coming from a drive through 20 minutes away, so I was happy about that (previous tenders I've had from Raising Cane's were soggy). The fries were still warm and seasoned well, and I personally enjoy crinkle fries. The Sprite was crisp and they use that good pebble ice. I personally don't care for Texas toast, so I wish they had an option for more fries instead of toast. Overall it's a decent chain but not something I really need to go out of my way for.