I never write reviews but this felt needed…read more The pricing on this is very misleading. When we called asking for price on an exam we were told a number, we went there and were given a piece of paper with that number on it assuming it was correct. Only by the end of the exam checking out was it double due to "extra routine fees" that we felt were extremely hidden and would've loved more clarity on price, it felt very shady cause on the phone and before the exam it was expressed a certain priced when asked but checking out received a much higher price to pay which definitely took a chunk out of our wallet. The optician checking us out after the exam, Patricia, was very spacey the whole time and I am so glad the appointment was not with her as I would not have felt safe having her check out my eyes. Hope this helps you realize what kind of place this is

Everything from the eye exam to choosing and fitting glasses was great! Everyone is super friendly…read moreand helpful. Highly recommend this practice!

I've been seeing Dr. Derber for my eye care needs for many years (well over a decade), since she…read morewas at her old N. Academy location. Dr. Derber has always been extremely thorough and meticulous when conducting eye exams and she still conducts that high level of care today. My eyesight has actually improved a little over the years due to her expert care. I now live in Castle Rock and I still drive down to Colorado Springs every year for my annual eye checkups with Dr. Derber. Her new office on Explorer Dr. is much nicer than the old location on N. Academy, with it having all of the amenities of a modern eye care center. The staff there is always kind and professional. It's also very convenient to get to from HWY I-25 and being so close to the Briargate shops.

EPEC does an 'epic' job at eye care as well as offering services to get your new specs to your…read morerequirements. Dr Gales is a thorough OD and works to be as precise as possible on a 'script that maximizes the clarity of vision and as well good eye care. If you need glasses Tim will work with you to make your experience an excellent one and follow up after the initial fitting to be sure everything works right. Staff are friendly and accommodating.

I had a possible eye issue and am new to the area and called to see if I could be seen right away…read more They made space for me and I was able to come in right away. The office is beautifully decorated with African art and gorgeous pictures of wild animals. The people at the desk were lovely- Dr Starr was great. A lovely experience and now I have a new local eye doctor!

We have been very pleased with Dr Star and her staff. I needed cataract surgery and with her…read morereferral and follow up it went great. I love the selection of glasses and the warranty they provide. Highly recommend!

I've gone to Dr. Tom Wilson for my eyes for about 20 years now-- in 4 different offices. This is by…read morefar the best, most up-to-date office! I love the photomap of the eye! He keeps previous photos so he can compare year to year any changes in your eye. It is so easy and no dialating! They accept insurance, credit cards and CareCredit, which helps. Reasonable charges as well. They have a large selection of eyewear available as well with professional help to get the right frame in the right size for your face. I went to a different optomitrist (who shall remain anonymous) two years ago -because it was closer to home & work- but came right back to Pine Creek Vision because the other office couldn't make my glasses right after 4 tries- and I found out from Pine Creek that they got my prescription wrong as well.

Doctor is nice, but rescheduling policy doesn't make sense. If you reschedule the day of the…read moreappointment, they charge you $35 dollars to reschedule. It would make sense if I was originally going to cancel, because the likelihood of me returning and giving them my business is less. However if I'm rescheduling, that means I am returning! I'm choosing to come back and give you my business. My husband and I have gone there for the last two years. That's unfortunate, but hey, there are plenty of other nice eye doctors just down the street. Nothing special.

I would not recommend this business. The lack of professionalism was disappointing from start to…read morefinish. Communication was poor, concerns were dismissed, pricey, and I was treated with very little respect as a customer. Professionalism should be a basic expectation, but that was clearly missing here. There are plenty of businesses that value their customers and conduct themselves with courtesy and integrity. Unfortunately, this was not one of them, and I will be taking my business elsewhere in the future.

I want to give a shout out to this group right now, as well as a very special thank you! My…read moredaughter was at a nearby camp for a youth retreat when she got something in her eye. I called them up an hour before they closed and asked if they could squeeze her in. Not only did they get her in immediately. Everyone was so friendly and helpful. The process went so smoothly. They removed the debris that was scratching her eye. And she went on her way with eye drops. We can all rest easy knowing she got the help she needed. And she was able to get back to camp and enjoy her time. Thank you again Monument Vision Clinic. I highly recommend checking these folks out for your vision needs.

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Overall they are great. Getting my sunglasses has taken over 2 months now, though. My first…read moreappointment with them was last year. This year I went back to them for my annual check. Doctor and tech were great. Picked out some glasses that were paid for by my insurance. I looked into what it would cost for new sunglasses but it was too much (out of pocket for me) so I elected to get new lenses for the sunglasses that I got from them last year. 2 weeks later I got a call that both the new glasses and the sunglasses lenses were ready. Went in and the glasses were great but the sunglass lenses were definitely not the right size for my frames (even though they had the info for the correct frames). 3 weeks later the new lenses finally arrive. They left a voicemail that told me this and that I should make an appointment but that I could also wait for the lenses to be ready. I was not told that I could only get these lenses put into my frames Tues - Thurs (the person that can cut the lenses to size is only there on these days) so, since I was off on Friday, I went in. I was then told that that was why they said I needed an appointment (but skipped over the part where they also said I could wait). So, I made an appointment for the following Tuesday. On Tuesday I went in for my appointment, gave them the frames and told them I would wait (they told me 30 to 45 minutes). 45 minutes later they brought out my sunglasses with the new lenses. I was then told that the lenses have some scratches around the edges and they were going to order new lenses again so I can have "perfect" lenses. They will call and then I will have to go through this process all over again. If the timeframe is the same as it was for the lenses I currently have, it will be at least 3 weeks before I get the final (hopefully) lenses. If that is the case, it will have taken 2.5 months just to get lenses. Each time I went in to get my lenses, I was given a token apology that never seemed sincere. In fact, one of them apologized in a way that made it sound like they were apologizing for me making a mistake (for not making an appointment as they suggested even though I was given the option to wait and never told why I needed an appointment). I know mistakes happen but they aren't even trying to make it up to me in anyway (like offering any sort of refund since they made the mistake a couple of times now). I am definitely frustrated and will consider changing providers next year.

to apologize for him. Nothing showed up on my scans but it was a "just in case my glasses didn't…read morework". Now I'm here almost 3 weeks later begging for an update on my glasses. Just today I went in since they won't answer the phone and was told they are scheduled to be delivered 5 days from now, even though a week earlier I was told they were shipped from Denver to the Springs. Not even 2 hours later they magically arrived. Hands down will never do business here or recommend them to anyone.

I have been experiencing blurry vision walked right in they took care of me. Front desk and…read moreeveryone is super friendly. Evreything is clean.

My husband and I had our eyes checked on the 18th of March at this vision center because we like…read morethe excellent service they provide. Their employees are friendly and they do a great job checking our eyes to see if our prescription has changed.

Chapel Hills Vision Clinic was recommended because of their thorough knowledge with both transition…read morelenses and Ray Ban Metas. My initial review was not complete. I did wait for nearly 30 minutes, but it was soooo worth it! Once it was my turn, they took the absolute best care of me. These ladies know exactly what they are doing, the entire office knew exactly what they can and cannot do with these glasses. Their expertise saved me hundreds of dollars. I got prescription transition lenses for My Rayban Meta 1's. Emily was fabulous, she would not bill me until she had an exact price and even worked to resolve some challenges with my insurance. Best part, she called me the next day exactly when she said she would.