Delightful experience. Knowledgeable, super friendly. Cannot say enough good things. Call them…read more They do a fantastic job Thank you.

Seasonal store/shop that doesn't answer phone and respect posted hours (closed on a Fri afternoon)…read more Not even a reply via website!

Landon was an angel and he helped me find the right battery for my Dodge Challenger! He was very…read moreknowledgeable on how to direct me to getting it out and I got a $22 discount of disposing my old battery.

Today I went in with a parts description. Russell 3ft X -6 AN Powerflex Power Steering Hose. I was…read morehelped by the store manager. "This is not our product" I was told. I said, "This came from your website." Her retort, "I need a part number." I drove home and returned with the part number. After finding the part on her website she told me I could have it Wednesday next week. I agreed. When she went to order it she told me, "It cannot be ordered. It is not available at Auto Zone." To make matters worse the young employee working from the adjoining cash register said, "I can only get the rear shocks for my truck. They will not allow me to order the front shocks." I know he said it to make me feel better. It just reinforced what I came to know about AutoZone today. I AM DONE WITH GOING TO AUTOZONE!

I have been going this location for about 30 years. I took my new vehicle twice recently for oil…read morechange. First time the mechanic did not wash his hands left a bunch of grease/oil marks on the door handle ,steering wheel, shifter. I thought it was an isolated incident so I cleaned it. I went back again second time and same thing happened , now there was oil marks on the floor mat ,door handle ,steering wheel shifter and visors. I spoke with the manager Anthony to relate my disappointment. He did apologize. I told him I will not be at the store no more due to the carelessness and about this happening twice. In addition, I thought it was kind of unprofessional for a business to be blasting loud vulgar rap music, talking about p**** and f*** in the bay. This store number 104 hasn't been the same in my opinion since Austin the manager left to another store.

I brought a used car in to be inspected before I purchased it. Store Manager Austin Fuller was…read morevery accommodating and agreed to do the inspection on a Saturday afternoon with only about 15 minutes notice. He was very thorough and knowledgeable, showed me his concerns, and answered my questions. I would definitely return to this location for future service.

Ivan and his team at Lifted Trucks Tucson took care of me when I was looking to purchase a diesel…read moretruck. From the moment we spoke about the purchase of the truck I was treated with exceptional customer service . I drove seven hours from where I live to trade in my car and pick up an amazing 2018 ram 2500 diesel price will come back for my next purchase. If you're looking to purchase a vehicle from Lifted Trucks, go see Ivan and his team!

Left them a bad review after we got screwed on our purchase 2 years ago,now they constantly keep…read morepushing to try to sell us another overpriced truck, I've asked them more then once NO MORE CONTACT TO ME,But yet they still keep pushing they're emails to me, I'll never ever purchase anything from these crooks, ( read my last review for details) or ever recommend any of my friends or family to purchase there either

I've never had a great experience at car dealerships, which has always made me a little wary when…read moredealing with salespeople. But Triston completely changed that experience for me! He helped my mom find a car and was honestly the best salesperson I've ever worked with. He was patient, knowledgeable, and, most importantly, never pushy. He gave us the time and space to make the right decision without ever making us feel pressured. I felt completely comfortable trusting him to help my mom find the right car without any gimmicks or scams. It was such a refreshing experience, and I'll definitely be coming back to Triston when it's my turn to buy a new car! Highly recommend him!

The spare remote for my 2024 Tiguan needed a new battery and it wouldn't pop open like the first…read moreone did last year. Not knowing exactly where the parts department was located, I drove into the service bay this afternoon to ask. A young lady came to me and said, "I can take care of that. I'll be right back." She returned in five minutes and that was my easiest errand of the month: I didn't have to park or hobble around aimlessly. Every interaction I've had with Chapman has been excellent and I know my next car will be a VW too. Chapman Management: I wish I knew her name, but she is young with long hair. Please let her know she is appreciated.

Quick, reasonably priced, helpful, honest, thanks to Zack for helping! Will definitely return.read more

Called this JL location twice wanting to request an estimate on engine work. Was put on hold by…read moreRoman(?) ... first time 15 minutes, second time 20 minutes. NOBODY came to the phone. I can only guess they don't need the business. Sadly, their customer service is deplorable. I called the corporate office and was greeted with an extremely rude dude. Poorly managed business.

Great service! Fixed my flat the right way and inspected my vehicle all free of charge!read more

Since they (BBT) spotted my rear brakes defects i came back for the work to be done, brake pads n…read morerotors. I Assume calipers are still fine, BUT. And while we have it on the lift let's check the fronts , since the age is the same. A 2014 Prius and this is the first time around for Brakes. That is rated exceptional and the end of the mileage range for life of brakes on a Prius. A Prius has a longer brake life because they are part of the battery charging system. If i need to, i can do the rear today and the front in another few days. Driving, we perceive no braking issues. This is a peace of mind thing, and if we trade it or sell it this year, it will be a plus. The Tires are new. Update only the rear had to be done , Front, zero issue and with military discount and one other the quote dropped 130.00. That's very good. Actually feel the new difference. And i no longer feel a problem is looming This could easily be my place to go for tire things

Three times they've repaired tires for me at no cost. Once when I found a leaky valve stem in my…read morespare. They replaced the stem. The second & third times they plugged holes, including when a I ran over a nail in newly purchased tire (from them). Fast & Free. What more can you ask for? They'll continue to get my business when I am looking for new tires for my cars.

TL;DR: I got scammed…read more Overall, I think that they really do take care of what needs fixing. I've taken my car in twice before, once to fix my oxygen sensor and again to fix a power steering issue, and both times I've felt pretty good about my car's health. I still feel good about my car's health, but it does make me uncomfortable that every time I stop in, they really push to get something else fixed, too. I understand my car isn't in the greatest condition (it certainly isn't new), but I stopped in for an oil change most recently and was encouraged to flush every other liquid in my car, including things they had already done just a couple months before. Although I appreciate them being proactive about my car's health, my most recent experience made me feel like my lack of knowledge was being taken advantage of--which is often the fear (and the genuine cases of) for plenty of women who take their cars in for maintenance. After doing some research post-maintenance, ultimately I've found that what they upsold to me (flushing power steering fluid) are completely unnecessary expenses. I'd like to trust their expertise, especially because people within my circle do, but this particular experience didn't sit well with me and I just feel like a dummy for agreeing to anything. If you're a woman with a car, I guess we're still in an era where your ignorance is taken advantage of.