IF YOURE INTERESTED IN THE WHITE 2015 SUBARU BRZ Limited, read this IMMEDIATELY! I was interested…read morein this car despite it being over priced (without a trade in vehicle it's almost $17k....and that's just the retail....without the lo Jack and dealer fees) I ended up getting a better deal on the same car in better condition (like $4.5k less then what they are asking here). this car is a RUST BELT CAR. It spent most of its life in Illinois/Indiana.....harsh winters and road salt and after investigating it looks like it wasn't well protected from the road salt. For a minute they didn't have pictures up on cactus auto of the vehicle, so after researching the VIN I found some auction photos from 20k miles ago. Let's just say those pictures opened my eyes to a lot of things about this vehicle that could be problematic if not addressed immediately The new pictures on cactus auto look "better" but The engine bay scared me away from purchasing this vehicle from cactus. When you go to look at this car, pop open the hood, don't be distracted by the tacky red painted components and look at everything that is metal. look at bolts holding the serpentine pulleys system. Look at the metal tube holding the dipstick. One thing I can see just from pictures is that The bolts are all still corroded. Even still in the "clean engine bay" photos, they have not been replaced. Replacing these corroded/rusted bolts is going to be a mechanics nightmare, if they snap while replacing pulleys, it's a serious problem for the mechanic. You see if this corrosion or rust has already started to make its way into the crankshaft, this vehicle is going to need to have its motor rebuilt in less than a year. Say the bolt on the harmonic damper randomly snaps...you're looking at Component Separation. In extreme cases, a failed bolt can allow the entire harmonic balancer to fall off while driving. This immediately stops the alternator, water pump, and power steering, often leading to rapid engine overheating. If you're interested in this car, and you're okay with the overpriced sticker on this vehicle, have cactus auto replace every corroded component in the engine bay. If they have integrity, they will do it. I think then they could possibly list it for almost $17k and it be a fair price after the corrosion is addressed. Also look at the frame, if rust is present visually without looking hard, there is forsure rust hidden deep within this cars structure. The 3 stars are only for Heather and her transparency that the vehicle was still in transit when I was inquiring about it and wanted pictures. She was professional. Hopefully they fix this and don't try to sell this potential Corroded nightmare to an unsuspecting buyer. Hope this helps look up the vin, read the CARFAX. you'll see, they replaced the serpentine belt since but the bolts have not been replaced.

I had been looking at this vehicle for a very long time until I had saved enough to finally…read morepurchase. The distance to the dealership is 6 hours away and explain that I do not need financing and want to see the final numbers before I travel there but willing to put down money to hold the car ONE DAY; That took them forever and guess why... They added $2200 to the price from the day prior. Added a doc fee of $699 and then lied about getting a refund on my the amount of tax they were going to collect This place is SHADY ASF!!! I WOULD BE EMBARRASSED AND ASHAMED TO WORK THERE!!

I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

I had a very disappointing experience at the Tucson CarMax location.Before visiting, I received an…read moreonline financing offer for a used Tesla with a $2,000 down payment and around 27% APR. Based on that offer, I went to the dealership expecting a professional process. However, once I arrived, everything completely changed. I was told that because I work as a delivery driver, their financing companies would not approve me and that they would absolutely not sell me the vehicle, no matter what. I even asked if adding a co-owner with strong credit and making a larger down payment would help, but I was told it would make no difference and that they would never approve it.What made the situation worse was the attitude of the staff and especially the manager. Despite my flawless payment history and proof of consistent payments, I felt dismissed, judged, and not treated with basic respect. The manager barely acknowledged us and made us feel like we were not even worth speaking to properly.If the online pre-qualification does not reflect reality, customers should not be encouraged to come in and waste their time. The lack of professionalism and poor customer treatment were extremely disappointing.

Bought multiple cars from Paul and Goliath. Absolutely awesome!…read more A few weeks ago - my 21 year old van died. I called Paul and asked if he had something. He gave me some choices, and one of his of his people came and got me with a Sienna. I drove it a while and ended up buying a great used 2017 Sienna! He made the sale this time before I set foot on the lot. I've bought many vehicles in my life. Goliath (Paul!) is the only dealer I've trusted. He stands behind what he sells. I will be back next time I or my family needs a car.

We bought a 2021 Toyota Venza and had a great experience! Paul was very helpful, knowledgeable, and…read moreefficient. It made the car buying experience very easy and comfortable. And loving the car so far.

Fantastic ! WB9PRG recommends this place…read more I bought 2 new helmets, and they helped me install the headsets on them . Thank you

Just want to give kudos to Adam and Ryan in the service department. I road an hour and a half to…read moreget my radio flashed. There was a bit of confusion about when it should be done, before or after amp install. Instead of telling me no and sending me on my way, Adam went online and researched the process, along with asking Ryan. Although Ryan stated that he had plenty of experience doing audio installations, he stayed open to new information. In the end, the service was completed and I was thoroughly impressed with customer service. Adam and Ryan are proof that quality customer service still exists.

Great experience working with Jerry. He found me a great vehicle on short notice and made the…read moreprocess very straightforward. Highly recommend him the next time you are looking for a vehicle. Professional, honest, and a pleasure to work with.

The idea of having to shop for a new car has always been overwhelming. Dealing with pushy salesmen,…read morefinance departments, stressful negotiations... Working with Jerry at Auto Executives made what I thought would be a dreadful process, into an easy and stress free experience. He was extremely knowledgeable and patient with every doubt, worry, and question I had. Unlike most salesman, he cared about getting the car that worked best for me rather then only focusing on his commission. I would recommend no one else but Auto Executives.

Jan 8, 2021 I brought my Hyundai Sante Fe in to replace the Regulator in my rear passenger side…read morewindow because it had fallen into the door assembly and would not come back up. I have been a customer of Prestige for over a decade, but have to go on record to describe the unprofessional way I was treated and the mechanical mistake that was made. The mechanical mistake that was made was that after replacing the window regulator, the rear passenger side door was permanantly locked. It would not open manually or remotely. I discovered this the next day and called the shop. The unprofessionalism came from the owner, Brad, who first gave me a hard time about asking to be driven back to my house while they had the car for the repair. He tried to use COVID restrictions and the distance as reasons why he was not comfortable with this. I found this unusual because he has had someone take me to my place of work and even loaned me a car for the day in the past. The other unprofessional behavior came when I had to make a second trip to the shop due to the mechanic's error and was told it was too late in the day to have that error corrected, so I had to come back a third time. The last bit of poor customer service came when Brad did not respond to my email in which I expressed my disappointment in his 'attitude' and also reported that the mechanic had left black marks/stains on the rear seat when he had the car to correct his own mistake. There was no offer to see the stains, clean them or discount the service. I will be looking for another place to get my auto service.

Working with Brad at Prestige Auto was great. He responded to my request for quote on a new…read morealternator, thru yelp, in minutes, even though it was a holiday. His price was on par with other private shops and about half the chain and dealer shops. He didn't try to sell me crap I don't need. But did do a complimentary point inspection, and noticed my brakes needed changed, which I was aware of but putting off. He changed the pads and when they found the rotors couldn't be turned, he put on new at cost so it would stay with-in his quoted cost. Overall, great experience and very easy to work with. Be aware that the sign outside if for Starr, same thing I guess.

I've bought at least 10 plus UTV's from these guys since 2009. They have always been good to me…read more Their service is awesome as well! They have a lifetime customer with me.

great customer service and friendly people who are willing to help you out with your questions or…read moreconcerns

I've called and visited a total of 4 times to get a small estimate on my car to replace a valve…read morecover for a power coated one. I have yet to get the quote but based on what I'm reading I bet it won't be less than $2000 at least. My dealership won't do it for whatever reason even when I bought the products and car from them. This job should be at least 2 hours to do. So at $200/hr which is high imho, I would be willing to pay that but I don't know what they would charge since I haven't received a call back and i have reached out 3 different times and 1 person visit just to be ignored. (Oh so and so isn't in but they will call you back.) It seems they want only high end custom jobs. Nice looking place though.

Purchased a 2019 Porsche 991 GTS 4 Targa from Curtis at Crown Concepts sight unseen, the car was…read moreEXACTLY as described. Excellent dealer that provided excellent customer service. Would highly recommend! A +++

The Tucson Auto Mall sign on Oracle looks super trashy and unmaintained…read more Doesn't make a good first impression. Maybe the various dealerships could spend some $ on refurbishing. Also pick up litter in the vicinity.

I have the good fortune of owning two Honda vehicles. I purchased a gently used car from AutoNation…read moreHonda and get my car serviced at this location since they sold me a forever car battery in 2019. Before moving to Arizona, I was under the impression car batteries would last for 3 to 5 years because that's how long they lasted when I was growing up. In Tucson, the heat shorten the battery life significantly and so the forever program means they replaced the battery every other year, and I schedule an appointment for a new one. On this particular occasion, I brought my car in to get serviced as there was a recall on the fuel pump for my car and I was able to schedule an appointment at the day of my convenience. In the past I could work in the Customer Service area as they had a desk so you could set up your laptop at work. This day they ordered me Lyft to take me home, since the job was to take 4-5 hours. I was sent updated photos by text on the status of my car and a multi point inspection summary. After picking up my car, they actually called saying would I be interested in selling my car cause they wanted a car just like that, hoping to get me into a nicer newer one.. in the past when I have had to wait they have ice cream in the lobby for free for patron so silly as it may seem I always seem like excited to see that ice cream cooler. John and Corey have always been very nice and professional in the service department. In the past with other dealerships I dreaded getting my car serviced but here they really want me as a customer for life. The employees are sure to make sure I've been helped.

Excellent Service! I don't live in Tucson but I would travel again and again and take my car their…read morefor their services that they offer. Great place. I highly recommend.

Have ever had that one week that took you out? I had car spills after spills on my last week of ICU…read morerotation and I didn't have the time or capacity to deeply clean my car. But honestly who wants to drive around in a car that feels gross? Nobody. I searched for a location instead of a mobile business which lead me here. Customer service was top tier. I will find out the names of the ladies who helped me and do a google review as well. So I made an appointment, but then needed to reschedule and it was an easy hassle free process. Now my car looks and drives like new. I will definitely be back. The only downside was air drying my mats. But it was worth the price. I've already told 3 people. I will be back