We needed a new mini split installed in our garage, so we called B & J Refrigeration on a…read morerecommendation of a family friend. The unit that needed to be replaced was only 1.5 years old but was unfortuntately installed incorrectly by our contractor, whom we parted ways with for his incompetence. We had to start all over, but this way it's better because we have a warranty on the unit and we know exactly who installed it and the process with them was fairly seamless from start to finish. It's been over month since we replaced the unit and we haven't had any issues.

Gabe is the Reason I'll Always Stay a Customer…read more Years ago, B&J Refrigeration earned my loyalty for life. One of their techs (coincidentally working next door) noticed I was having issues with my AC and offered to take a look. Turns out, a rattlesnake had crawled in, eaten a rat, died inside the unit, and the rat had chewed through some wiring. He diagnosed and fixed it on the spot -- that kind of service you just don't forget. Since then, Gabe has become my go-to technician. He's honest, sharp, and thorough. Every time he comes out, he brings not just professionalism, but solutions. I even had him service my commercial office in Tucson for years. Simply put: as long as Gabe works at B&J, I'll be a customer. Most recently, I had an issue resurface that Gabe had previously warned me to keep an eye on. When it came up again, I followed his guidance and isolated the cause -- a bad fan motor. When I called to schedule, I did hit some friction with the office (not everyone appreciates a homeowner diagnosing a problem, even one with engineering and patent experience). That part was frustrating. But thankfully, Gabe followed through, confirmed everything I suspected, and had the parts on hand to get me back up and running quickly. The company is lucky to have someone like Gabe -- people like him are the reason customers stick around, not policies or scripts. Thank you, Gabe, for always being the guy I can count on.

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

8 year old wine refrigerator display panel stopped working. David, at EMS was very helpful. He…read morewarned that while it appeared parts were still available, there is no guarantee that the exact parts needed would be available. He came out and found the exact problem and gave me a detailed quote on the repair that he fully explained. Great service.

Had an error code on a dishwasher. It indicated it was likely a fill or drain valve. We just didn't…read moreuse the dishwasher for several weeks expecting the repair cost to be expensive. Got a recommendation from a friend who recently used GBR so we called and set up an appointment. They arrived at the expected time and were very nice. After a few minutes the tech determined it was just a dirty sensor and once cleaned all was good. They could have easily sold me unneeded parts but were honest. I highly recommend GBR if you need appliance service. They are friendly and honest!

I had an issue with my microwave and contacted American Home Shield. I didn't want the company that…read morethey previously sent so they sent GBR Appliance... Thank you AHS for doing that. Angel came out, fixed the turntable, as he had the part with him. Showed up as scheduled, very personable and professional. If I need any other appliance repair, whether through American Home Shield or not, I will be calling GBR. Since I had the home warranty, it didn't cost me so I can't really speak on the value. GBR, you rock!!

Any time I have a washer or dryer repair need, owner David Hatch is incredibly quick to respond!…read moreHis prices are more than fair, and he might be the nicest repair person I have ever had the pleasure of doing business with.

Our washer was leaking water and we didn't know where. I tried troubleshooting on my own and got to…read morethe edge of my experience, which prompted the need for a professional. And professional they were! Very responsive, informative, professional, and a great value. If you need appliance repair or service, I can't recommend them enough!

Reached out to have them repair a gate. They were prompted and came out shortly after to give us a…read morequote. They had it repaired the next day. Prices were reasonable and never tried to oversell us. We will probably have them replace all the gates on our property when we are ready! Definitely recommend!!

Ray did a great job repairing three old gates as well as adding two gates in one area and a wall…read moretopper in another area to hide some mechanicals. He was very responsive and communicative throughout the process. His pricing was the best of the three people who came out to quote -- one of those never even sent a quote. Would highly recommend.

I have seen more of them running around town. My experience is they do not care or comply with…read moreArizona Sate Law at all, they have been fined by the ROC but that does not stop them. In my case they refused to get a legal permit with Pima county they made m do it. Very unethical business and practices be very careful if you hire them they also love to get water redemption companies involved I think they get a cut. Be careful

The company scammed my wife and I. Guaranteed to repair a leaking pipe. Broke my wall, replaced…read morethree wrong water pipes, nothing to do with the necessary repairs. Used broken debris to fill the wall. House covered in concrete dust. Refused to properly repair broken pipe at cost originally quoted. Harassed us for two months. Put a lien on my home. Had three other plumbing company's and plumbing fabricators tell us they have had their licenses revoked multiple times. No idea how they are still in business. Will post pictures if interested.

I was having trouble with burners on my stove shorting out . They did a consultation which…read moreincluded about an hour of testing and stuck to their $65 consultation fee. They were knowledgeable and very nice.

Even though my old washer wasn't fix, the repairman didn't try to recommend a repair that wasn't…read moreworth the cost due to the age of the washing machine. That in itself was impressive with a lot of shady businesses out there, just out to screw you I appreciated the honesty. Very professional from the dispatcher to the repair tech. If or when I need an appliance repair, I have this business now in my the contacts in my iPhone.

Thank you to the great team at City Heating and Cooling. They were prompt to my system when it was…read moredown and got me up and running same day. Thank you to there awesome staff for getting me and my family taken care of

I cannot say enough great things about this team. Our AC went out suddenly during 110 degree…read moreweather. They found a slot in the schedule that they could guarantee a few days later, but also spoke with us letting us know they would try to get us in early depending on how other calls progressed, because we had no air at all. They were able to squeeze us in the next day! They were very friendly and responsive, called when they said they would, and addressed the problem very quickly. Most importantly, the service was amazing. They very very thorough making sure they looked at everything even once they found what seemed to be the problem. They fixed it wicket, gave some advice if it happens again and how to prevent it. They are very affordable and offer maintenance, which is helpful if you are trying to get a manufacturer repair by showing the system was maintained professionally. We have happily added them to our contacts for any future heating and cooling needs!