The Mutt Puddle is hands down the best grooming spot I've found in North Dallas .. after doing my…read moreusual deep dive (calls, prices, reviews... the whole investigation), their recommendations encouraged me to call. David (the kind voice that answers the phone) sold me on their vibe! I love that they are passionate about dogs (including Give Back efforts), appointments are set aside specifically for your dog, prices are reasonable, and their policies to ensure you are happy is amazing. The staff is so friendly and kind, its honestly refreshing. I didn't have any anxiety about leaving my girls. Miriah groomed my two Maltese girls perfectly, exactly what I asked for, a Korean cut with a few tweaks, they look amazing! We did a full groom plus nails... the works. This salon is our new groove.

They're absolutely the sweetest. My little Coco loves to go and get her blueberry facial and…read moregrooming here. She always comes back smelling and looking great.

If I am only grading the grooming job - it would be a 4, however, I've never been treated so rudely…read moreby a groomer. After waiting 6 weeks for my appointment to come, they asked the week of my appointment if it could be moved up from 1p.m. to 8:30 a.m. - sure thing I just moved my day around. My pup and I were excited to meet our new groomer, sadly didn't feel our groomer was too thrilled to meet us. We greeted her at our front door, groomer made a face at my dog barking and her first words were, "what are we doing with this one"....not a single greeting or cared to ask my dog's name. The groomer continued being condescending, I had to stop her and tell her, "it seems like you are having a bad day and you don't have to groom my dog, we can cancel". She quickly changed her attitude. What a disappointing first experience! My dog was able to get groomed. The cut was actually great. Definitely higher end of price point for a 10lb Maltipoo - $170 with tip. If you choose to book them, don't expect Shannon to express any joy when coming to pick up your pup. First and last time using them.

We love Megan! We've been using her services for ~3 years. She does a great job with our two dogs…read moreand is always super patient. She also gives a full report of how they did afterward! Megan is great about communicating if she'll be late, early, etc. Having her come to the house makes me feel so at ease compared with taking them to a groomer.

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Very small service area. Not the least bit flexible. No questions asked, just a very quick…read morerejection.

If I could give Bark and Purr more than 10 stars I would. The owner Linda is a saint and loves all…read moreanimals. Let me tell you how I know this. Sunday evening my son was out at Lake Lavon and saw a couple of stray labradoodles eating in the trash. So he brought them home and although we tried, the doodles had been loose in the brush and thickets around the lake for some time and their coats were full of burrs and sticker bushes. It was terrible. We tried to do the best cleaning we could so that at least the female doodle could eat again as the burrs were all around her mouth, but they were still in rough shape. Was planning on taking them to the Allen shelter Monday morning but they wouldn't take them as they were found outside city limits and said contact the county shelter. Unfortunately county shelter is closed on Mondays. I decided to get them a professional groom to clean them up properly but no one would see them on such short notice. A few told me that they could see them in a month even after I explained the situation. :( I called Bark and Purr and although they were closed for renovations, the owner Linda listened to the story about the doodles and told me to bring them immediately and she'll take care of them personally. And she did. Not only did they give them a shampoo and cleaning but also offered to let them stay in their kennels until we found the owners or could place them with the DFW doodle rescue as we have 2 pups and limited space. She then sent out the picture of the doodles to all her accounts and sure enough one of their customers knew the doodles' owners and contacted the owners and they were reunited. In the end not only did Bark and Purr Grooming go above and beyond what other groomers would do but also helped to reunite the doodles with their family just for the love of all animals. I couldn't have done it myself and I truly appreciated how much care Bark and Purr showed to these poor lost doodles. Highly recommend this business in every way I can. I will always be taking my muppets here from now on and tell everyone always use Bark and Purr. They truly care. Much love.

We took our new puppy here for the first time and the groomer did a beautiful job giving Lovey a…read moresummer cut. We wanted to keep some length on our sweet pup, but make sure she would be cool enough with outside temperatures. Lovey was happy when we picked her up, which tells me she was loved while there. Aside from the excellent grooming job, the staff at Bark and Purr are PHENOMENAL to their customers. I had 2 of my young daughters with me when I picked up our puppy. They were both visibly upset due to a situation unrelated to the business and the staff was beyond kind and made sure my children and I were safe and okay. We will definitely be back! Thank you Bark and Purr!!!

Found Natsumi through Yelp reviews and I couldn't be happier. She is super sweet, gave him a great…read moregroom, and most importantly, earned my dog's trust. I will drive out of my way to bring my dog to her.

I am speechless. I have been looking for a locally owned, experienced, reliable, talented groomer…read morefor 5 years. Finally, I found it! Natsumi took our dogs on short notice and did a beautiful job. She took her time and it shows! Our dogs came home happy and full of energy. I immediately booked our next appointment. We will be loyal customers for as long as she'll have us! Saint, Theo and Mom & Dad are very happy!!

the owners are great! They understand how important my pet is to me. They are really knowledgeable…read moreand do a really good job.

I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Courtney did an excellent job grooming my puppy Olivia. I'm very happy with the service and the…read moreprice. I will bring my puppy back in the future. The service took 3 hrs, but I think it's because Olivia is a puppy and they may have been busy. Either way, as long as my dog looks good I'm happy.

I LOVE this place. I've took my dog (piggy) a couple times now and I am more impressed each time…read more employees are also very kind and sweet. piggy also leaves smelling so good for a LONG time. never switching places, thank you guys!

Amanda is a amazing groomer! We have been going to her for years. She is so sweet and patient with…read morethe dogs. They are always happy to see her. Everyone there is super sweet and nice and accommodating. I highly recommend here over any pet store salon. It just feels more welcoming and focused. Family and friends I've referred to them have loved the experience as well.

The price is better than most. The dogs are not afraid of going and the people working there seem…read moreto genuinely care about my 2 little girls!