I made an appointment easily on their website and it was the next day! Replaced my 4 tires and…read morerecommended brakes soon, thank you for looking out for me, and estimate was right on. Brake replacement appointment was also quick and efficient! A+, will recommend!

They fixed my AC. Although it took longer than I expected, I understood that it was a process of…read moreelimination. They kept me informed every step of the way and got my AC blowing cold! Very courteous and professional. They even offered to drive me home to HPP! I highly recommend them!

I had my tires rotated and balanced and am very happy with the way my car handles now. Pat was…read moreawesome - friendly and informative. I had scheduled an appointment and when I arrived they were very prompt with the service. I had my car back in an hour. I was also impressed with how neat and clean the shop is. I will definitely have my car serviced there again as they also seemed very fair with their rates. Great shop. Thanks, Pat!

Kea'au Service Station is simply the BEST in East Hawai'i. Pat is the man, and his entire team is…read moresolid. They are honest, work fast, follow-up, and have been so helpful to my entire 'Ohana over the years. HIGHLY RECOMMEND KEA'AU SERVICE STATION in Kurtistown! MAHALO NUI

What they say/write on the work invoice/do are not in alignment. The work done was not fully…read morecorrect and caused damage. When informed of this, they only made things partially Pono. Too bad because they are likable conversationalists, good prices and I wanted to support family owned local business. In my opinion, it is worth the extra money, less stress and peace in knowing the repairs will be done correctly the first time to just go to Lex Brody.

Great service and didn't have to wait long . We were done in no time and the price was good too!read more

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

Tony is excellent. I grew up fixing lawn mowers racing motorcycles rebuilding car engines yeah…read moredefinitely mechanically inclined. I'm older now and I'd rather sit by the pool and pay somebody else. Tony has very good mechanical skills and I'm very happy with what he's done for my vehicles. I'm retired and I'd rather let someone who's skilled enough to date satisfy my needs with knowledge on par with today's demands. Tony charges about half of what he's worth. He's a good find and enjoys explaining things to people so you know what you're getting yourself into. The sign in a repair service center I'll never forget. "Every 20 minute job is one broken bolt away from a three-day ordeal." Give tony a call don't go through the ordeal. Believe me I know. Buzz

My 1995 Chevrolet Camaro has been sitting in a garage for about 5 years. It needed to get an oil…read morechange, new air filter, thermostat, spark plugs, valve cover gasket, and many more. Also the driver side window would get stuck and couldn't close all the way, but thanks to KOA Handyman & Automotive Services all these issues were fixed and this OLD car runs like NEW!! With the amount of issues there was, the job was done faster than I expected for a really GREAT price!! I highly recommend these guys!!

I've been taking my car here for a few years now. I always recommend this place to people that…read morehave car problems. The owner, Jay is very smart and 100% certified auto mechanic. I once tried to fix a water pump issue in my car myself but couldn't do it. I had the car towed to Jay's and gave him a box full of random car parts, nuts, bolts, etc. The next day he was able to put everything back together and the car ran perfect. All in all, I see a bright future ahead for this place. He doesn't do much advertising and is all word of mouth. His prices are great, and he is a very honest mechanic. I highly recommend this auto shop.

Fast, friendly, complete and affordable. Mahalo Jay!read more

Great service, called made a same day apt for safety check. Smooth efficient. The service was…read moreexcellent. If you know you know.

Safety inspections are quick when you make an appointment. Professional and reliable, I recommend…read moreWally's for repairs too. Courteous and helpful service is their hallmark.

Uncle Ed is a great mechanic for many different brands of cars. Our car, Goldilocks, is a 20 year…read moreold veteran of the day~to~day cross~country lifestyle. It's protected two generations of families and now it's on its third. Of course, over the years Goldilocks has had its adventures with a few wear and tear scars. When our Ohana adopted Goldilocks, we really didn't know where to take our car for repairs. I asked dozens of mechanic shops around town and because of Goldilocks make, model, and year, no~one wanted (or had the right tools) to work on the car. Word-of-mouth lead me to Uncle Ed. After speaking with him on the phone for a few minutes, I knew I found the right man for the job to restore our car back to road worthy conditions. Uncle Ed and his assistant are good ole' honest mechanics that give me a straightforward answer each time I have a problem or question about Goldilocks health. We still have a few more things to address with the car and a couple of preventative issues to fix. Luckily, Uncle Ed knows his stuff and has a good game plan ahead for Goldilocks, allowing me and my Ohana the peace of mind of knowing our car still has a long future ahead with many more miles of adventures. The shop is a little off the beaten path but well worth the journey. They are busy, so please make sure to call ahead and schedule an appointment. Mahalo ~ Sir

This guy is a complete jerk. Would not recommend him to anyone. Hung up on me. Doesn't have any…read morecustomer service skills. Told me I have to buy the parts from him bc I don't know what part to order for my car. I got my parts straight from the Honda dealer! He just wants to make money off of you from both labor and parts. Rude Haole backyard mechanic.

I unexpectedly had a flat tire on my way to the gym on a Saturday. I was stressed because I now…read moreneed 4 new tires, since my SUV is all wheel drive. I called a few places and no one had 4 tires Luckily LB had the 4 tires I needed! They were very courteous and helpful. They were booked but they said they would squeeze me in. My car got towed there and they got the job done. The tires were expensive but I didn't have a choice. My usual spot for tires is Costco but that's in Kona and I'm on Hilo side. LB did a great job on my car and they saved me. They earned me as a new customer. Their staff is awesome!

Easy to make an appointment online. Excellent follow up. Quick and thorough service. Reasonable…read morepricing. I arrived 10 minutes before my appointment and I was completely done and back on the road in 50 minutes. Nice, air conditioned waiting room inside, comfortable waiting room outside. I'm wildly IMPRESSED and look forward to doing business in the future. MAHALO