BUYERS BEWARE!!! I was DEFRAUDED buying a used Mercedes from this "Ferrari" dealership. They had…read moreREMOVED the check engine light. Car has a really bad gas leak, both the driver and passenger seats did NOT work! So you couldn't drive the car. The side rear view mirrors did not work either!! When I called Noel the store manager would not pick up my calls!! George the sales person was very RUDE and hung up on my face when I was explaining the situation, DO NOT BUY FROM THIS DEALERSHIP!!! FRAUD!!!

I honestly don't have a single bad thing to say. From first contact to me walking out of the door…read morewith the keys was an amazing experience! Ryan really came through with working with me after every other dealer I spoke to just ignored me completely. I emailed and even test drove quite a few Mercs and the sales ppl didn't give a sh*t about anything I had to say. Most of their responses after i asked if the price was flexible,"well if you could afford this car a few grand wouldn't matter"... really??? Ryan, was the complete opposite. He was determined to make a deal and he was so nice and cool about everything. They treated me like my friends do, but in a professional and courteous way. After test driving the vehicle I decided to go ahead with it and we had already come to an agreement on the numbers prior so that was that. Got my whip two days later since the bank was closed over the weekend and i can safely say in the future when I'm looking at a Ferrari, I'll be coming here.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Great buying experience, recently bought a used 2021 Tesla Model 3 and the buying experience and…read moretransaction speed of delivery was without peer. My salespeople Ray and Rich were extremely helpful and made it a smooth transition. I love this automobile, the driving experience is amazing and fun. I highly recommend Current!

This is a review of the service department. If I could give negative stars I would. Leased a new RR…read moreSport about 11 months ago. I have been trying to get my front license plate installed for months. The first time I went in to get a damaged tire replaced and have the front license plate installed. They finished the tire in about 2 hours. Waited 4 hours for them to put on the license plate. After the forgot about me I was told that they didn't have a bracket and couldn't install. The next time went back for the 12k mile service and to have the front license plate installed. It took a month to get the appointment and it took them another 4 days to get my car back from routine maintenance. Guess what they didn't do, install the front license plate. I was in a rush and needed to leave so the service rep promised that he would send someone to my office the following day to install the license plate. I followed up daily. We are now approaching 2 weeks. After welching on his promise to send someone to me the service rep told me to come in to have my license plate replaced. I let him know that I'd just take my car to the Howard Orloff dealership by my house and have them install the license and replace the Bill Jacobs frame with an Orloff frame. The rep could have cared less. Seriously pathetic. By the way, living in Chicago I get ticketed for not having a front license plate all the time. This is the only reason I pressed the issue. This was explained to the rep. They simply don't care. Don't care about their customers. Don't care about getting the sales department repeat business. Don't care about doing their job. Because of this I won't care to give Bill Jacobs my business.

I came to McGrath Lexus after checking out several other car dealerships…read more There were way too many issues with my Land Rover and I was ready for a reliable car. I am so glad Justin was my salesperson. There was no pressure and no sales pitch. He was professional but laid back . He answered all my questions and really took his time with me.  Car buying is not what most would consider an enjoyable experience but It was a breeze with Justin.   He even followed up with me several times to make sure everything was perfect. I really love my Lexus and all the perks that come with buying from McGrath . I never hesitate to refer friends and family to him and even sent a diehard BMW lover over and Justin had him driving away in a beautiful Lexus that same day. When it's time for a new car, no more shopping around,  I'm going straight back to Justin.

I loved working with Justin. He was very professional but fun. He made the whole process enjoyable…read moreand he always seemed to be available. I wouldn't go anywhere else!

I called the number associated with the car listening. I guy answer he name was Beckim. After a…read morebrief conversation he provided me with a lot information. He checked to see the car still available. Once he said it was I could put a down payment. And it was smooth sailing there. Beckim stayed in contact with me answering any questions I had and there were many. He took a video of the showing me it was in good condition inside and out. I was satisfied so I put a down payment and the car was removed it from internet listening. Beckim continue to provide very good service and feedback keeping me apprised of the car being cleaned and ready for my pick up which was a few days later. I flew in from Colorado to Chicago to pick up the car and Ray, the office Manage, even provide me with a free Uber ride. NICE. I think it was his day off when I arrived, but he was at the dealership and provided good service getting all the paperwork done. I then Ray. I walked the entire garage looking at a very large line of cars of different makes and models. Had quite a few Porsches Mercedes Chevrolet Corvettes. It was a blue one in there very nice. And had quite a few Teslas in here as well. I think I even saw Maserati and a couple other brands. Very nice Everything looked in really good shape. I didn't any of it was nice in there and I would definitely go back if I needed to buy another car, but I don't usually buy used cars, but this was an easy process to buy one. I got my car with a full charge and I was off to St. Louis. It appears that the previous owner took care of it and I'm quite happy. But the previous owner or someone lost one of the keys because I only got one with my car. Lucid as its own issues, which has nothing to do with the dealership that I bought the car from they still have quite software issues that they're working through, but for the price that I paid I'm quite happy. Now Lucid just needs to finish working through their software problems the car is really good fun to drive and it is really fast and comfortable too Drive. Time will Tell if u made a good decision. But I have no issues at all with HIGHLINE AUTO SALES. BillyT

This place has some nice vehicles, reasonable miles, fair pricing. My father recently purchased a…read morevehicle. It was a smooth transaction. Will recommend to friends and family members.

Benak is the best! We were on our way out of town and noticed we had a nail in our tire. We called…read moreover to see if they could fix it and they had it done in 30 minutes. I know they were busy so fitting us in last minute was so appreciated. Kevin and all of the staff are always very friendly and willing to help out, especially when you're in a jam. And their work is top notch. I can't say enough good things about Benak!

Simply the best. I've brought my cars there a few times and every time they have been open,…read morecommunicative, extremely fast, affordable, and plain great. Couldn't recommend enough. Thanks Benak!

I haven't bought a car yet from them but talking with Michael about the car I was interested in was…read morea great experience. He was very friendly, kind, and helpful. He ran the numbers I asked, got all the information I needed, and never made me feel pressured. He was responsive and helpful without being forceful and typical car sales-y. Thank you Michael you have been awesome!

SCAM ALERT: DO NOT BUY FROM CASTLE MOTORS…read more They pulled a predatory "Yo-Yo" financing scam on my little sister's first car purchase. One week ago, they finalized paperwork with my sister and her co-signer, who was 100% upfront about having no driver's license but having good credit. The salesman, Michael, lied to their faces saying it was fine and proceeded with the credit check and down payment. They let my sister drive the car home, but called 4 days later saying they "changed their mind" on the co-signer's license, canceled the contract, and demanded the car back. My sister fully complied and returned the car, but they are now ILLEGALLY stealing her $500 down payment, claiming it covers "added mileage" over those 4 days. This is a direct, flat-out violation of the Illinois Consumer Fraud Act (815 ILCS 505/2C), which explicitly bans motor vehicle dealers from withholding deposits, fees, or mileage deductions when a transaction falls through. UPDATE ON THEIR GENERIC GOOGLE REPLY: Castle Motors posted a fake, polite reply online pretending they want to "work toward a solution," but their actions in person tell the real story. My mom and sister just went back to the dealership for a second time to get their money. Not only did salesman Michael double down on refusing to refund the $500, but he also ILLEGALLY refused to provide copies of the signed, canceled paperwork from the car return! To make it worse, instead of returning our cash, they tried to aggressively manipulate my stressed-out mother by saying, "Well, how about this different car instead for a lower price?" Pure predatory, shady behavior. My mom told them exactly where to go. We are not deleting this review, and we are not falling for your scam. A formal consumer fraud complaint has been filed with Illinois Attorney General Kwame Raoul's Office, and a dealer fraud file has been submitted to the Illinois Secretary of State Police Dealer Licensing Unit. Refund the $500 to her Zelle account immediately or deal with the state investigators. Avoid this predatory lot at all costs!

I just got my car fixed from them and by far this is the most reliable place I've been to. They are…read morevery professional and efficient to work with. Everyone is very kind and helpful. They fixed my car in no time and I had no trouble at all. I highly recommend this place to everyone!

From the owner: The staff here at Burr Ridge Motor Sales has been happy serving the Burr Ridge, IL area and would…read morelove to help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase. Carfax Vehicle History Reports We are a CARFAX Advantage® Dealer FREE CARFAX® Vehicle History Reports™ on every car Buy from us with confidence

Had a great sales guy who wasn't pushy. Answered all my questions and was was a pleasure to speak…read morewith. Thanks Bob O. Definitely would recommend to family and friends.

I had an excellent experience at the Gerald Honda of Countryside dealership from start to finish…read more Terry answered all my questions, took the time to explain everything clearly, and made me feel completely comfortable with my purchase. There was never any pressure, and I truly felt that he had my best interests in mind throughout the process. It's refreshing to work with a salesperson I can genuinely trust. The entire dealership was professional, friendly, and easy to work with. I highly recommend Terry and this dealership to anyone looking for a great car buying experience. Thank you for making the process so smooth and enjoyable!

I know the free car wash is meant to be a nice touch, and I do appreciate the thought behind it. I…read morejust wanted to offer one suggestion. Please ask before washing someone's vehicle. I know this probably sounds picky, but I keep my truck extremely clean--probably more than most people. It had literally just been detailed, the wheels had been cleaned, and the tires had been dressed. It honestly didn't look like it needed a wash. The problem is that spraying a vehicle off without drying it leaves water spots everywhere, and that's exactly what happened. It kind of undid the work that had just been done. A quick, "Would you like us to wash your vehicle?" would fix that. I'm sure 99% of people would happily say yes, and they'd appreciate the extra service. But for the small number of us who are a little obsessive about our vehicles, it isn't always a perk. Just thought I'd mention it because I think giving customers the choice would make the experience even better.

Svet is a true asset to Jack Phelan Jeep. If you're in the market for a Stellantis vehicle don't…read morebuy til you visit Svet. Svet is also a great resource after the purchase whether it's a question or service concern.