We had excellent service and had our air back on in no time. It was a miserably hot day and the…read moregentleman fixing our air took his time in the heating checking for any other problems with it and cleaning it....it was filthy! Sorry about that.. Signed up for their extended service which I rarely do because of the great service we received! Thank you A1!

Very happy with their service all around. They provide honest and reasonable prices and their…read moreexpertise is excellent. I just had a whole new ac/heating unit installed. Starting from Kelly (who answered my calls texts) to the guys that came to install the unit, all were very professional, courteous and knowledgeable. I highly recommend them.

When our air conditioning went out, it could not have happened at a worse time. Highs in the mid to…read moreupper 90's and all HVAC services slammed. Rory from Youngs came over early in the morning to meet with me before i had to leave for shift. He was upfront and honest and his crew came over to fix the AC that morning with amazing results. Could not be happier with the craftsmanship and honesty. This business will take care of you and be up front and realistic with you. I would Highly recommend their services! If 10 stars were possible, I would give them 10!

I recently had an in warranty furnace boiler replaced, something I think I could have done in 2 or…read more3 hours and I was billed for 12 hours labor. This was very excessive. I think I must have been paying for time for a card party or something. Make sure you are home when they do their work. I believe people should be paid for their work but not when they are not working

We recently utilized the services of Bornhoeft Heating & AC, and we're highly displeased with their…read morehandling of the situation. Their representative was unpleasant, not particularly knowledgeable and not inclined to listen to any input. Almost immediately after their services, our air conditioning unit crashed on a hot day when we were painting some rooms. We then reached out to the Crawford Company, who efficiently and properly made the necessary adjustments to restore our AC to working order. The representative from Crawford was actually stunned at the ineptitude of the representative from Bornhoeft. When we called the Bornhoeft Company to request a refund for services rendered, we were met with extreme hostile and rudeness. There is absolutely no reason we both shouldn't receive a refund for services not or improperly rendered, but also for the services rendered by the Crawford Company, which would have been unnecessary had Bornhoeft done the job they were paid to do in the first place ​

We've been using them for 20 years and they've been outstanding. The technician we se the most is…read moreTony and he is not only professional, he is friendly and has a great sense of humor. I highly recommend them for all your heating and cooling needs.

The last two times we have had an issue with our HVAC system, they have responded quickly and have…read morehad us up and running within 24 hours. They have great customer service, and the technicians have been courteous each time they have entered our home. We even had a misunderstanding on a bill, and they quickly fixed the issue. I recommend giving them a call.

I had the same issue as the previous one star review, except mine concerned my swimming pool. I…read morethink they have overextended themselves, considering the talent they have. They would not work with my pool filter, because in their opinion, it was too small for my pool. The owners wife argued with me about it, even though the filter pump is rated for a pool up to twice the size. The last time they were here, they took the cover off the filter housing, didn't change the filter, and put the cover on so tight, I couldn't remove it. I wasted two weeks trying to get them to return to just loosen the cover. I finally had a neighbor do it.

Tom fixed my leaky toilet. He quickly diagnosed the issue and showed me the problem. He…read moreefficiently and skillfully replaced the ring and flange. Tom was a great guy to work with. Very professional and great customer service skills.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

Quick , efficient, and very knowledgeable. Great Job!…read more I definitely recommend this company .

Normally I don't even say anything about businesses that I had poor service with but this is…read moreridiculous and dont want anyone to go through this too. I highly DONT recommend using Areguin Heating and Cooling. We called and asked for a QUOTE. When they showed up a few days later (which we were understanding about the wait with it being summer and lots of units needing work) it was 2 guys. They called my husband Cory saying they were 10-15 minutes away, Cory went outside to wait for them, but then they ended up sitting in their truck for another 10 minutes and got out laughing. One was an older guy who didn't speak any English at all and a younger guy who hardly spoke English. Which wouldn't be much of an issue either but it gets worse. Cory took the younger guy down to the basement to check out the furnace, the kid couldn't even figure out how to get the lid off of it and kept tapping it. So then Cory took the lid off and showed him that the filter was brand new and then Cory put it back and put the lid back on. Then they go outside to the unit. The two guys talk to each other (just talking and laughing in Spanish not communicating with Cory at all) and went to their truck, got a part, and started working on our unit. When Cory asked what they were replacing and what it was going to cost (again, no quote was given and we weren't even told what they were doing before they started working on it.) the kid told Cory that they don't do numbers and then kept tapping his head saying "English is hard" and finally said it was a capacitor and said the one that was in our unit was a 5.0 and literally said they replaced it with a 7.5 because it would do better at cooling our house off. Then they literally just left. Didn't check to make sure anything worked or anything. Just left. After they left we turned our unit back on, and the fan was going the wrong way and the unit was making weird noises that it never made before. After an hour we realized the temperature in our house was just rising. Cory went to check on the unit and it was extremely loud and the fan was spinning weird and slow. Then Cory came back in and checked the thermostat and it was blinking at him. So he turned the central air off using the thermostat. Then when he went to turn it back on, it wouldnt turn on. So Cory went down to the basement to check the breaker and saw it had blown and turned it back on just for it to blow again after not even a minute of him messing with it. And it just kept blowing every time he tried to turn it on so we left it off and called. Cory called a total of 10 times. Called twice the day of, July 10th, and then called right away at 8am when they opened and it took him called 4 times in a row to get an answer. So he told the lady on the phone everything and she said the owner was out in the field working so he would call when he could. Then we figured out the motor was blown in our unit. So Cory called again and they literally ignored his calls and sent him straight to voicemail until he called from my phone. Then the lady answered. He asked her if she had gotten ahold of him yet and she said she hadn't tried contacting him yet. So Cory told her that were pretty sure our motor is now blown after they worked on it and that we needed him to call us. She then said she would try again. (After saying she hadn't tried to contact him yet) this was after hours of waiting. Then after a bit Cory text the number saying that if we don't get any kind of response that we will contact the better business bureau and contacting who we need to for the Iowa Homeowner Protective Act. Literally finally got a call back minutes after sending that text from the owner, who then proceeded to tell Cory that they couldn't of caused that and for us to give the younger guy a break because he was 2 weeks new. Like what? We are paying for a service to be done and to be done right. If they don't know what they are doing they shouldn't even be out working! Then tried saying that they would replace our motor for $600something and said we should just get a new unit because ours is old, said it was 2 centuries old. Even though when Cory bought the house, he paid for 3 inspections for the house and they told him it was 5 years old, so now it's only 7 years old, so that's not true. Even the guy who came, not last year but the year before, through the same company, said it was a fairly new unit and was in good shape. So not only are they not admitting to anything they did wrong, the owner never even bothered to come look at the work the other kid did and is just taking the kids word for it on everything. Including the age of our unit. So yeah. Definitely do NOT recommend.

We used them last month and the technician answered the call immediately, was on time and very…read morehelpful. Chuck was very knowledgeable and explained things clearly. Appreciated the experience he brought that a previous company couldn't figure out. While here, he not only fixed the furnace issue but took care of a plumbing concern for us. They do it all! -Ian M.

Very proffessional. Fixed electrical and plumbing issue I had. Completely satisfied with there…read morework. Reasonable priced. If need work done, they are a great option.