The company came to your home to fix dent and scratch. I have a scratch on the front driver side…read more The quote was easy because just need to send the picture of the damage are and they estimate for you. Price is reasonable. My appointment was made on the cell phone. They were not on time but within the hour of the expected time. The repair person is very polite and gives you the time of estimate to complete. The wait for this type of scratch is about 1.5 hours. This paint job has warranty. We were satisfied with their work.

Total ripoff. I sent pictures of two scratches on the bumpers. He sent back a price of $450. After…read morehe said he didn't realize it was two separate scuffs and wanted $950!!!! Just had Eazy do it perfectly for $350.

Thought this place was honest. Till I took my car in...asked about replacing my front bumber..this…read moreguy told me..TO change BUMBER NEEDs to be calibrated..lol Then showed a dent in the trunk..no paint issues. I thought he was going to qoutr me 3000..no OVRE 5. 000..EHAT A RIP OFF PLACE.I MIGHT BE OLD AND A WOMEN BUT I CAN DO EVERYTHING MYSELF BUT PAINT

Just picked up my car and completed walk around with the service attendant. Car looks great! The…read moreservice at this location was above board! I was very pleased with the updates and the final result. They made ever so easy!

Shane Mitchell at the Adamo Drive location was so helpful. We had a car accident and needed…read morerepair. They were not able to help us as that particular location was not affiliated with our insurance. However he took the time to give us an idea how to proceed with another location. He also gave me a quote on some cosmetic damage to my car. He was so friendly. We did not proceed with that at Gerber only because the dealership was able to do the repairs cheaper.. I would totally recommend Shane and Gerber on Adamo.

My insurance recommended them to fix my daughter's car, so far everything has been good, but if you…read moreare not using insurance I wouldn't recommend them, because they are very expensive.

Enrique answered my phone inquiry and immediately agreed to evaluate the collision damage to the…read morebottom right front of my RV. His repair estimate was timely as promised, the repair outstanding and the cost fair. Although I've already done so to others, I offer the highest recommendation for these gentlemen.

After getting in an accident where my front left fender was badly dented, 5 Star was able to get my…read morecar repaired and looking brand new for a very fair price. They provide excellent quality and customer service an I was very satisfied with my experience! I will surely come back in the future, thank you!

I've used them before but just had to have a leak in my windshield that was replaced a year ago. No…read morerain in awhile and the car is garage kept so when water pooled up and gave a musty smell to my car I was not happy. They did stand behind their warranty and they repaired it but I was without a car for 4 days, no loaner, no rental and we are a one car family so a real inconvenient situation. Spent money out of my pocket because the windshield was not installed properly. Still cost me in uber rides and begging rides from friends. And the "new" employee at the reception area could use a lesson in her "communicating with people skills", very weak in that area, a hair away from being combative and confrontational. Why the attitude ??

Caliber collision was one of the preferred repair shops for a Honda. I was apprehensive because…read moreI've had bad luck in the past, but they exceeded my expectations. Everyone there was nice and Raphael kept me up-to-date on the progress of my repairs. My baby looks as good as new.

Excellent customer service and communication. Very rare these days!…read more I had the car in for front bumper replacement. The quote was on par with other local high end shops. The car was delivered on time and perfectly repaired. Very professional and personable staff. Highly recommended! Thank you Salemi Team!

Brought my car here after someone decided to give me a lovely hit and run for my birthday. I spent…read morea lot of time researching options for repair shops in my area that actual care about the quality instead of quantity of repairs. Salemi's stuck out to me as the obvious choice. Over the few times I called in with questions, i got a chance to speak to everyone in the office. All of them made me feel welcome, comfortable, and informed. Big shout out to Lauren for walking me through the complete breakdown of what collision repair would be needed and giving me a realistic estimate before I even decided to pick them. Very happy with my car post repairs :)

Luis Gonzalez was awesome to work with. I had a total loss on my 2024 Tacoma and was in need of a…read morenew vehicle. Although I was not able to get back into another truck, he came through and got us into a 2025 XSE Hybrid Camry which by the way we LOVE! It's is everything that I ever wanted and more. Luis was very knowledgeable, understanding where we needed to be as far as payments were concerned and made the transition seem less. He delivered as promised. If you're looking for a new car or even a trade in, go see Luis! You will not regret it.

Terrible experience. I've been trying to address a warranty issue through them for two months and…read morethey keep giving me the run around. I had to contact corporate customer engagement. I get one set of facts and updates from Toyota's corporate customer engagement folks, which tell me they have given the dealer directions and authorization to resolve the issue. When I contact the dealer to follow up they tell me a totally different story, and the issue has not been fixed. I feel like they are giving me the runaround hoping I give up.

Just got my truck home and couldn't be happier with the paint job. Craig and his team worked long…read moreand hard to get my girl back in shape. They made sure all the trim inside and out were re- dyed where it had faded from the sun and even my tires and running boards and trailer hitch were re blackened. Craig was very professional and called with updates- love this place and will definitely recommend them to friends.

So I guess getting cosmetic stuff done for my car always coincides with my birthday. Last year it…read morewas getting paint touched up, this year it's the interior. I've put over 100,000 miles on my car. The previous owner did about 35,000. A year ago my seat had a crack appear in the upper section of the seat. I decided to put a bandaid on it and patch it myself. In the last few months it was giving up and looking pretty dodgy. I love my car - we've been together since February of 2006 and driven all over the country - but man, keeping it looking nice is harder and harder. So, it was time. I made an appointment and drove over to US19. I left Fabio in the care of some nice men for a few days and he came back cleaned up and looking fresh. They completely redid my driver seat, which had to be taken out of the car, in a nice leather. The portion of the center console that slides was redone too. The passenger seat gets much less use, so they just cleaned it up and restained/dyed/colored it for me. I actually like sitting in my car again! And a few days before I was set to take it in, I lost half of my trunk emblem. I ordered a new one and they cleaned off the adhesive residue and popped the new one on for me while they had it.

This experience was about the sales side of the dealership…read more We recently ordered a truck from here and we were super happy with our experience. Jose Sanchez our salesman, made sure we had everything we needed through the ordering and pickup process. And David Rodriguez, who is the director, helped us add a few warranties that fit our budget. All in all we had a happy buying experience, and will give them our business again in the future.

In Spring 2024, I brought my 2017 Mustang GT to Elder Ford for an engine replacement. From the…read morebeginning, the woman handling my maintenance was incredibly condescending and repeatedly implied I had blown the engine by driving recklessly. She kept comparing me to her teenage sons with sports cars and acted as though I was lying whenever I explained that I do not drive like that. The reality is simple: the car was already 7 years old and had two previous owners before me. It was far more likely that prior abuse caused the damage and it just happened to fail during my ownership. Unfortunately, the experience only got worse. The replacement engine cost around $13,000, and I was repeatedly told it came with a warranty. After getting the car back -- and having to immediately return because the starter had been wired incorrectly -- I noticed they had placed a sticker on my windshield telling me to bring the car back by a certain date. Naturally, I assumed this might be related to maintaining the warranty on the new engine. When the date approached, I called to ask what the sticker meant. Nobody at the dealership had any idea what I was talking about. I was told to bring the car in, and even after seeing the sticker themselves, nobody recognized it. They eventually sent me to their partner maintenance shop across the street, where once again nobody recognized the sticker THEY had put on my car. After waiting forever, they finally inspected the car and told me it "needed" an oil change. Since the engine was brand new, I assumed this either had something to do with the engine break-in period or the warranty requirements, so I reluctantly agreed. Only after paying did they casually explain that the sticker simply meant it was time for a routine oil change. In other words, they had effectively talked me into an oil change I did not actually need. To make matters worse, they slapped another identical sticker on my windshield afterward, which I immediately tore off and threw out. I was able to pay using reward points I had earned from the engine replacement, but they were wasted because they could have gone toward actual future maintenance. The people I dealt with at this dealership were condescending, disorganized, and unbelievably incompetent. Do not give this place your business.

I've been wanting to write a review for a long time...Sometimes we get busy and forget to thank and…read moreacknowledge the people that make our lives a little easier. Reeves is that dealership....Their sales and service are superior! This BMW dealership has been so professional, courteous, and fair in their pricing. I have purchased (6) cars from them in the last 14 years. (4) brand new BMW's, an H2 Humner when they had the Hummer side, and a gorgeous Mercedes convertible on the preowned side. Sales: First off, I have to say buying a car used to be my least happy thing to do! You go into most dealerships and they play around with the numbers and make you feel stupid, especially as a female. This dealership has NEVER made me feel that way! I have consistently gone back to Roman in sales (and his manager Roger) for many years! They always worked with me to understand the features on the car I was buying and how much it was going to cost, without the back-and-forth bickering. Service: They have always been great with their service department. They get you in and out in a reasonable period of time. The service advisors are knowledgeable and courteous. Events: (see pics!) Occasionally they will hold events through either Reeves or Bmw corporate. I have been to a few and all were great! I went to a special event, today held by BMW corporate. They invited me (and many other owners) to a BMW autocross driving event at a track in St. Petersburg, Florida. They had instructors that were professional drivers on the track. They helped us learn better driving skills with turning, breaking, and overall speed on this type of course. All while going as fast as we could! So much fun! Thank you! Highly recommend!

We bought a car here and were given a pretty poor deal. We actually wanted a larger version(X4 vs…read more X2) but they did not have one and would not for another month. We bought the extended warranty and maintenance agreement as well. The bank rate offered was terrible and our credit is excellent. We bought the only X2 on the lot and probably overpaid before getting oversold again in the finance office. Left a bad taste in our mouth but we did agree. A week later we called in having decided that we bought the wrong vehicle and wanted the larger version. We did not get a call back for another week and when we did get a call back it was apparently passed the legally permissible return time for a new vehicle. We did not know this law existed. The deal they offered was $10,000 less for having driven the car for a week. I told him that was expensive terms and they countered with $5000 less, but then I had to eat the cost of the prepaid maintenance which they would not transfer to a different new car I wished to buy. I suspect this part was not true and they could have had they wanted to. Later that week I had to bring in my trade-in car which had been in repair at the Mercedes dealership. After dropping off the car, I asked for a courtesy ride home from their service. The receptionist said that they would not do that because it was only for people whose cars in their service department at the moment. In short, I paid full price for a car that's smaller than the larger or more expensive car I would've wanted which they did not have, probably overpaid in the finance department for the warranties, they avoided us regarding our ability to exchange the car while legally permissible, and then they wouldn't even give me a ride home. I could not in a good conscience recommend this dealership to anybody for any reason. This dealership is why people hate buying cars.