Years and years ago, before I even moved to my current home, I got tints on my new (at the time) car. Some of the tints started bubbling about a month ago on the top of my back passenger and rear windows. [[HIGHLIGHT]]I called and scheduled to get it fixed like several weeks ago, and the time finally came.[[ENDHIGHLIGHT]] They used to be near the intersection of 193 and 450, only about 10 minutes from my house... they moved to Gambrills! And apparently it was right after I had gotten my tints done. The GPS took me on the backside, but their sign is fairly easy to spot in the middle of the building right off of Rt. 3. I went inside and said I had made an appointment. The guy took my keys, took my car around back, and then I had to hop on a work call, and thankfully they have a WiFi network and are willing to share the password. I hopped on, and I had to pause to answer some questions about the car and when I got my tints done -- and I realized it was 8 years ago. 8 years ago!!! I thought it was in the middle of the pandemic... btu this just goes to show that I have completely lost track of time since the pandemic. Wild. So I worked and a little over two hours passed by, and everything was done! The space inside is very open, and the couches are like the fancy massage ones I think -- but they weren't plugged in... yet. And they had a nice TV setup! There's one actual desk to work at, but I was comfortable in the couch. They could use more desks I'd say, but otherwise I like the environment. It's open and chill. They do a lot of custom car work and are professional. And they crank HARD when they're working in the garage. I was jamming to most of their playlist. Pay them a visit! read more

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I was in the area and looking for someone to install my subs for my car. [[HIGHLIGHT]]I came across this spot and it had good reviews.[[ENDHIGHLIGHT]] I went in and [[HIGHLIGHT]]the owner is a fellow Mustang fan so I knew I was in the right spot.[[ENDHIGHLIGHT]] They set me up with new wiring and connected my amp and sub. They sound great, they were not expensive and I am happy! Definitely will be going back to work with Mike on some more customization on the car. read more

He put in a touchscreen display in my 2005 Volvo S80. It look and works like it came with the car! Drew read more

Mike and his team did some stereo and light work for me a few years ago, that work was excellent. Recently (Dec 24) I had an emergency job with 38 year old foreign car that had a lot of wiring and lighting issues and he was able to get everything diagnosed and corrected (safe to drive at night) in a couple of days. [[HIGHLIGHT]]I could not be more appreciative of him understanding the situation. Great work, great price, very accommodating![[ENDHIGHLIGHT]] read more

I booked an appointment for tints at Custom Connections in Gambrills from deal on Groupon. [[HIGHLIGHT]]While it took me a month to get in it was well worth the wait.[[ENDHIGHLIGHT]] They were reasonably priced and they do good work. Mike was very knowledgeable as well as efficient. My truck looks awesome!! read more

[[HIGHLIGHT]]A great group of gentlemen and experts at car audio.[[ENDHIGHLIGHT]] I recently purchased a 2017 Chevy Suburban that was previously owned by the police department. Car Radio, wiring, etc was gutted. Custom Connections installed a new touch screen with car play, reverse camera and more. They also installed a 12 inch subwoofer and Lastly they installed tints which completed the job. All this was installed in 1 day! Highly recommended because that job wasn't easy and required professional expertise. 10/10 read more

Installed new backup camera and radio. It looks GREAT and turned my older car into a new updated one. Work was done exactly as promised, and I'm extremely pleased! read more

Custom Connections - Car Stereo Installation Near Me - Gambrills, Maryland

Picked up the car with the radio in worse condition, they lost pieces of the new radio and they didn't screw the taillight back in. They ran the backup camera but asked me how to power it. D IS A P O I N T E D read more

Custom Connections - When I noticed this in my rear view - Car Stereo Installation Near Me - Gambrills, Maryland

Deceptive scammers, avoid. Lured me in with a Groupon to get tints for $80, then quoted me an additional $120. [[HIGHLIGHT]]Did not mention this at all when I spoke to him on the phone.[[ENDHIGHLIGHT]] If I was told up front I could have made an informed decision (frankly, $200 total wasn't terrible) but I refused service based on the dirty bait-and-switch tactics used. read more

Great work being done at Custom Connections! I dropped in (no advance call nor appointment) on a Saturday afternoon to inquire about window tinting for a newly purchased car - immediately greeted at the reception counter with all questions answered promptly. Expecting to have to make an appointment (I had an event to attend within the next 2 hours), I was surprised to hear they could take care of the job and have me on my way under an hour. Then, I was informed I was entitled to a free Jamaican dinner as it was "Plate while you wait" day. On short ordered, a piping hot meal was delivered to me with a bottle of water. This was a first, but certainly a plus - a great Chicken Curry delicacy. Before I could even inquire on the status of my car, it was pulled to the front with an amazing finish. If you're pondering a windoww tint or any other customization, I'd highly recommend Custom Connections. Try their delicious food @www.customcuisinesmd.com too! read more

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I had to get my tint redone after removing it for inspection (moved from another state). Kim cleaned up the residual glue from the previous tint job and did an amazing job re-tinting my windows. I came in with a Groupon. I was provided full disclosure regarding the additional cost for darker tint. No hidden fees. And everyone working there is nice and helpful. I'm definitely going back for any auto body/tint jobs. The lady who answers the phone and works the front desk is the first indication of the professional type of business this is. Overwhelming courtesy regarding time, pricing, directions to location, etc. I complain about everything and I walked away a happy customer. read more

4 months later it rips. again, if you want waste money, by all means. Highly suggest don't come here. There's slot good tint shop around. read more

Custom Connections - Car Stereo Installation Near Me - Gambrills, Maryland

Custom connections took really good care of me today! got my jeep tinted here, so now I can stunt. I was super nervous, but the results are dope. So happy I went with them. Completely satisfied. Customer service was great. And they also didn't take forever. I was in and then I was out. A++ Custom Connections. Rolled down my windows for the first time a few days ago. It's not a seamless tint, and there are gaps at the top of the window. Guessing they did it that way for the longevity of the tint. Also spotted three bubbles on the drivers side but once the windows are rolled all the way up you can't tell. Will keep watching. read more

Had a rearveiw mirror installed with front camera, GPS, wifi, apps, etc! Really great quality equipment and great service. The owner went out his way making it a very comfortable and freindly envrionment. Going back soon for audio upgrade! read more

Custom Connections - Car Stereo Installation Near Me - Gambrills, Maryland

Custom Connections restored my highlights. They look brand new! Custom Connections is my goto for all my custom car needs & wants.

Phillip Dorsett and Mike Gillis were extremely professional and courteous during the install of my new header unit. They explained the process to me, patiently answered my endless questions, and walked me through the mechanical aspect of the install. The initial job was over and done in less than three hours, the work was seamless, and the price-tag was far less than expected. I'll be back for window tinting soon. read more

Mike provides exceptional customer service from the phone call to the in person drop off. I received time on my front window and the strip on the windshield. The prices are unbeatable and the service is fast. What I was quoted on the phone was what I paid for. Check them out for your tinting, mechanical, and customization needs. read more

Awesome price and even better job on my BMW 535. Trust these guys are worth every penny. The guys were professional courteous and quick with out sacrificing quality!!! I will get all my Custom work done here!!! I read more

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They were fantastic! The ultimate professionals. I am so happy with the tint job. They have a LIFETIME WARRANTY, which is certainly hard to beat. You could tell that they really care about their reputation. He said that he wanted me to come back in if I saw any problems with the tint later on because he doesn't want any bad tints out there with his name on it. Really impressed. read more

We bought a groupon $89 for window tinting and when i called in to make an appointment for the service, a gentleman named Mike acted like they dont want to honored the groupon. He told me that with the groupon I am not allowed to choose the shade of the tint and the most ridiculous part is that they will charge me extra money for both of the rear windows, because it has a triangle window on the side. He told me they have a special promotion for $150 that able to get all the option i wanted for tinting, but i need to cancel the groupon. This place is doing bad business. Do Not Buy any groupon from them! Just a wasted on time and money if you dont know what they offer for the service. read more

Great customer service -called in and by the time I arrived they took my keys $ car into the bay to begin tinting the rear passenger window (someone broke into my car). Don't in 20 minutes. I was referred by Groypon they have a all 5 window tint special -thanks highly recommend read more

Custom Connections - Car Stereo Installation Near Me - Gambrills, Maryland

Finally decided to update my car stereo system and add a rearview camera. I was apprehensive about changing the stock look of my car but the CC team assured me I would love the results. They were right. The job was fantastic, everything looks, works, and sounds great. All at a better price than their competitors. I have returned for more services( clay bar/detailing, puddle lights, window tinting) and am very satisfied with their work. I have recommended them to all my friends and family. read more

Top shelf, start to finish. Service was easy, started on time, and ended early. I did not believe that ever happened anymore. Thank you.

I love this spot! Wish I had more cars to tint just so I could go up there and chill with the staff. They services me relatively quickly, treated me like family, and threw in a plate of Jamaican food which was delicious. 10/10 would recommend! read more

Mike and Phil gave me great service. I took my Jeep there after being referred to them. I went the place was clean they set me up an appointment my lights were installed just the way I wanted and I also had an exceptional detailed as well I was satisfied and definitely will return for more services read more

Custom Connections - Car Stereo Installation Near Me - Gambrills, Maryland

My service experience with Custom Connections was outstanding long with the staff. Everyone was extremely helpful & attentive to all my service questions and needs. They did an excellent job on my car tint; I was in and out within a little over an hour & the overall finished product was excellent. read more

I visited this business in April to have my tints removed. The customer service was stupendous. The guys are extremely helpful. The prices a decent. But what I appreciated most was how fast I was in and out! A definite recommend for those whom desire impeccable customer service. Thanks guys I'll be back soon. read more

This place did a subpar job on detailing my SUV. The trunk space was not touched at all. Tires and rims were still dirty and some exterior stains were not removed. When I questioned about these things, the person who did the work said I was paying with a Groupon. I don't know what that even means since the fine print did not say that parts of the car would be excluded. I have gotten a Groupon for a auto detail before and the work was great. I would not recommend this place at all. read more

They Will false advertise promotions and then get to work a deal out. 5 windows should include the entire back window include the small own. The person who answered the phone lacked customer service. I would not go to this business. read more

Installed Bluetooth -touchscreen radio in 1 1/2 hours. Thx Mr. Phil. Explained evetything hr did & shoeef me how to work the radio & remote. Mr. Phil answered all my questions from the radio, to tint, to car detailing. I would highly revommend this place. The staff is nice & the wait time is short! read more

I was looking get my windows tinted while supporting a local enterprise. Mike was courteous and professional and he took his time explaining the differences in the tints as it relates to window size. The price was excellent - I opted for their hi-end tint. While it took a bit longer than anticipated, the time and attention to detail was well worth it. I've already made arrangements for them to attend to my other cars. Highly recommended! read more

I went into custom connections 2 weeks ago with an issue with the computer on my car tripping my kill switch and causing my car not to start. I initially thought the issue was my after market alarm as I have encountered issues with it previously and took it back to Streamline (the shop that installed the alarm) owner of streamline attempted to tell me that he thinks it's my starter in the car and would not be able to diagnose it til Friday, it was Tuesday. Mean while my car would only start using the automatic start on my key fob. So I then took my car around to custom connections explained the issue and he was able to reset my computer and resolve my issue within an hour. I will never go to another shop to have them look at my car and the aftermarket parts I have installed. read more

Caught a flat tire on my way home and pulled over into the parking lot of Custom Connections. One of the workers named Phil promptly came over and told me he could fix my flat. In 15 minutes he jacked up my car, took off the wheel, removed a large piece of metal from the tire, plugged the flat and had me on my way. The owner was nice and professional as well. This place saved me the inconvenience of having to wait for roadside assistance. I'll have to stop back by to take advantage of their other services they offer. read more

ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!!! 1. The showed up 15 minutes after a scheduled appointment 2. The front desk guy told me that they do not carry 50% tint at all, which is the legal limit for vehicles in Virginia. Yes, this a MD tint shop, but when I scheduled the appointment I told the representative that I needed 50% tint. I was advised by that representative that I should get my vehicle inspected first, which I did. 3. When I explained this to the front desk guy, he stated that many people answer the phones and they are not familiar with the product, services, and regulations related to tinting The one thing that was ok was when an employee held the door for me when I ran out of that place! I was completely shocked by the lack of consistency and professionalism with this business. I do not recommend utilizing their services. read more

I figured I would support a local business oh that was a mistake I will not be telling my friends to got there read more

I got my subwoofer installed from Custom Connections. The subwoofer stopped catching power after a few days, due to a loose connection in the power outlet. I called custom connections and was booked for two weeks later. Due to miscommunication I reached a week prior. Phil still entertained my request and fixed my car's problem in no time. Even though it took me a second visit, Phil's positive attitude and customer service will make me go back to Custom Connections for future upgrades on my car. read more

My experience was great. Very friendly and welcoming staff. They did an amazing job with my speakers and tint. The prices are beyond reasonable. I would definetely recommended coming here for service! read more

I came to Custom Connections this past Thursday to have the windows tinted on my new Fusion Sport. The owner, Mike, was fully knowledgeable on window tint regulations for the State of Maryland and provided great service and a really good price. My wait time was relatively short, the waiting area was clean and my car returned to me clean. I highly recommend this business and its services. read more

Great customer service. Got my tints done here for the first time and I am pleased with the results. I will definitely recommend to my friends and family. read more

I had a Bluetooth -touch screen radio installed in an hour and a half by Mr. Phil, everyone was pleasant .I arrived at the opening of the business. Mr. Phil answered all my questions from the radio to tint to detailing the interior of my car. After the radio was installed he showed me how to use the remote & the different features on the radio. I highly recommend this place because of the cleanliness of the facility, the professionalism and the adequate amount of time they took to answer every question. read more