1. Custom Exteriors

1. Custom Exteriors

0

Pleasanton, CA

Custom Exteriors

4.3 (379 reviews)
Open 8:00 am - 5:00 pm
Updated over 3 months ago

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Update #2 My Provia Fiberglass exterior doors was installed in late February 2025 and it was good experience. I received a update call that my doors were en route from the manufacturers and was easily able to schedule an installation date. The crew arrived on time and got to work quickly. They were done less than 6hours later including hauling away the old wooden door and cleanup. The fiberglass doors are a real upgrade to our 25+year old wooden doors. The wooden doors are just too heavy and too much up keep for our life style. My husband and I really like the Emtek hardware we chose. At first we second guessed the black interior lever but once installed, it really goes well with our entry way chandelier and the metal stair balusters. We are happy that we went with Custom Exteriors for our exterior door needs. They genuinely wants their customers to be happy and want to serve the local community. Without hesitation I would recommend Custom Exteriors to my neighbors and family.

Casement Windows with Azek PVC Trim

To start, I learned that Marvin windows and doors are the Cadillac of the window industry. My experience with Custom Exteriors was more than satisfactory. Their workers were punctual, experienced, and professional. Salesman and project manager Robert Vigil was knowledgeable and helpful. Roberto, the leader, along with the two brothers, Christian and Victor, worked tirelessly and effectively as a team to accomplish their daily goals for this project. They were quiet, efficient, clean, and professional. I had 17 windows and 4 doors replaced with Infinity Ultra Fiberglass, which is known for its durability, stability, and strength. My special front windows are all white with Azek PVC trim, as I wanted to maintain the same architectural look for my Pinn Brothers custom home. The entire window replacement took only 4 days, while the installation of 3 sliding doors and one patio door with stucco finishes took an additional 2.5 days. The billing department and the Wolf Pack team kept me informed at every step to ensure a smooth process. I am truly grateful that I chose this company for this significant project, especially since my husband is very detail-oriented and particular about cleanliness. I highly recommend this company for anyone considering similar work. I have referred this company to my neighbor and close friend. She was also very much impressed with the work (36 total windows and doors) they did on her two-story home at about the same time, using the same work crew that I have.

Shana L.

Seamless, professional experience with Custom Exteriors, 5 stars! Prompt response time and listened to our concerns. Beautiful installation and quality of window, highly recommend!

Before and after

I hired Custom Exteriors after interviewing 4 windows contractors. I chose them because the person (Greyeagle) who came to my door to do the initial measurements was the most professional and had the most knowledge about windows and permits. The crew did a great job installing the windows. They covered up my furniture and floors and cleaned up really well after their construction. They are a bit more pricey but the windows they installed were more high end. I have been really happy with how beautiful my new windows look. I should also mention that their customer service really stood out - they responded pretty quickly, service department even contacted the manufacturer for me, Greyeagle stopped by to check the installation work. I am now considering them for more windows in the future. I did run into some confusion and delays in the end about permit payment and scheduling for the final inspection. I thought that my final payment included permit fees but it turned out it didn't. When i reached out to schedule inspection, took them two weeks to get back to tell me I hadn't paid for the permit fee?! I wish they could have included everything in one invoice or at least reminded me of needing to pay for permit from a separate invoice. Overall still a very positive experience.

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3 months ago

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29 days ago

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1 year ago

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11 months ago

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7 months ago

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11 months ago

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3 years ago

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3 years ago

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5 years ago

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Page 1 of 10

Ask the Community - Custom Exteriors

If the company only offers new sales & installations on products from the four manufacturers, who do you call for warranty problems?…

If Custom Exteriors installed the product(s), then please contact us at 1-888-957-7800 and ask for the service department. If we did not install the product, then contact the company that installed the product.

View All 2 Questions

Review Highlights - Custom Exteriors

One of the owners, Jeff, came by and double checked all measurements and answered any remaining questions we had.

Mentioned in 63 reviews

Read more highlights

Cal Coast Window & Door

Cal Coast Window & Door

4.8
(396 reviews)

We recently had eight windows and a sliding door installed by Cal Coast Window and Door, and the…read moreentire experience was outstanding from start to finish. Chris did an excellent job guiding the project and making sure everything went smoothly throughout the process. The installation crew (Manny and Omar) were absolutely amazing, professional, efficient, detail-oriented, and incredibly clean. They worked hard, respected our home, and left everything spotless when the job was complete. If you're looking for a company that provides great communication, quality workmanship, and exceptional customer service, I highly recommend Cal Coast Window and Door.

I highly recommend Cal Coast Window and Door…read more Earlier this year the glass on one side of the dual-paned, oversized sliding door to our patio completely cracked and crackled. Luckily it stayed in the frame. We had been considering replacing the door, along with all the windows, anyway since they were original to the house, built in 1990. After researching window replacement companies in the area we decided to go with Cal Coast Window and Door. Not only were the YELP reviews mostly 5 star, they have an A+ BBB rating with no unresolved complaints. Dan Caraballo was our sales and contract person, and ensured the entire process went smoothly. He thoroughly explained both window installation processes (new construction and replacement); type of glass and the energy efficiency; suggested manufacturers for the design we wanted; explained the warranties (lifetime for workmanship and product); estimated the manufacturing (usually 6-8 weeks) and installation (up to 2 weeks to schedule and 2 days to install) timelines, and answered all our questions. Even though we had the house painted and most of the trim replaced last year, we went with new construction and a Milgard V300 Trinsic door as recommended because it met all our needs, the track was shot on our old one, and the warranty was great on the new one. The week after the contract was signed, Gary with Cal Coast came out to certify the door measurements and have me choose the interior and exterior door trim. Four weeks later our door was installed. Manny and Omar, the installation team, completed the job in one day. They were terrific! They were friendly and professional, their workmanship was beautiful and precise, and they left the work area clean when the job was done. It's been almost 2 months since our new door was installed and we love it. It's amazing the difference that modern energy efficient glass makes over our old dual-paned door, and it's so much easier to open and close. We are definitely going to move forward and replace all the windows, however, since our window frames are in good shape we're going to get replacement windows so we can leave the existing trim and frames intact. Cal Coast is definitely the company we'll use.

Custom Exteriors - windowsinstallation - Updated July 2026

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