We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

I called this company based on a recommendation of the management company of our HOA when I…read morediscovered what I thought was a small mold problem in a closet. They discovered that the mold had spread in the walls to 2 adjacent rooms. Despite the scope of the problem, they cleared the infestation in a week. I was pleased with the friendly professionalism of Kalib and his crew and the reasonable cost of the procedure. I highly recommend this company.

I called this company to come out and they performed a mitigation at my house due to a toilet back…read moreup that flooded my basement. the techs and office personnel were all amazing to work with were honest with me about the damages and pricing seemed really fair! I highly recommend this company to do anything with your water related issues you may experience in your home. they listened to all my concerns and assured me I was in good hands. and at the end I knew I was!

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

In Feb 2023 our kitchen flooded resulting in replacing our entire kitchen and the flooring of our…read morehouse. Andrew came out immediately and put my mind at ease. He explained every step of the way and even took care of the communication with our insurance company. Andrew and his team did such a fantastic job, that we had them remodel our guest bathroom/laundry room and will use him for any future home projects! Thank you Signature Restoration!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

I had an excellent experience with Green Planet Restoration. David was extremely kind, attentive,…read morehelpful, and really went above and beyond to make sure my issue was taken care of. This honestly was some of the best customer service I've ever experienced. I'll happily refer anybody with restoration and remediation needs to Green Planet Restoration! Thank you David!

When our dishwasher unexpectedly broke and suddenly flooded our kitchen, ruining our floors and…read morecabinets and going through to the room below, we tried to find a trustworthy and competent water damage remediation and restoration company that would do a high quality job--and we did with All New Again. They did exceptional work, communicated with us every step of the way, and thoroughly documented everything from the remediation to the reconstruction. As first-timers navigating the home insurance claim process, we quickly found ourselves dealing with an uncooperative insurer. All New Again helped us to be educated, find resources, and advocate for ourselves to make sure we felt informed and empowered to communicate with insurance at every step. They are not working on behalf of insurance companies; they're only focused on providing quality service and work to restore their clients' homes to be "all new again". What stood out most was the level of care and attention our relatively small project received, including attention and care from the owner of the company. Throughout the entire process we felt supported and prioritized. Johnny and his team handled the remediation and packing out of our personal belongings with as much care as if they were their own. And Amir and his team--Vasily, Mark, Igor, Vlad, and Alex--did an outstanding job guiding us through all of the steps and decisions we needed to make and then restoring our home to its previous condition as if the damage had never happened. Their tagline, "Start as strangers, finish as friends," may sound like good marketing, but in our case, it proved to be absolutely true.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

This is a bunch of marketing malarkey. They did not start when they said they would. We signed a…read morecontract that stated cleaned and sanitized. When I saw the final result, it was not clean. There was still food in the refrigerator, stains on sinks and tub. When I questioned the definition of clean the billing lady who wanted payment said--well it's cleaner. They promised pictures as the job progressed. Pictures were sent after I complained and there is NO evidence of sanitization. DO NOT use this service.

Not that another five star review is needed here, but I was amazed by the level of service we…read morereceived. We had a complex situation, and Bob, the owner, came out to check it out himself, and spent quite a bit of time talking it through with us. The work was done extremely well, with a very prompt no questions asked return visit to address a minor issue.