Good place to trust for your vehicle troubles. Fine shop that does exceptional work at decent…read moreprices. They've been around a long time and I wish them many more years of service.

So the tires are very reasonably priced. I got 6 tires (have a dually) that were closer to the…read moreprice of 4 tires everywhere else. This is a no thrills kind of place. Couches were either picked up from a trash pile or out of grandmas 1980s home. Building looks like you've entered a horror movie and are going to be slaughtered. Other than appearance the guy is nice, prices are awesome and work is quality. Just maybe a place that you shower afterwards and not prior to the appointment.

Absolutely one of the best auto repairs places that I've ever used. Honest, and fair pricing. I'd…read morerecommend them to anyone They done a tremendous job fixing my brake line on my Benz!

The entire experience so wonderful. I had an emergency need to get my Jeep looked and and was 2…read morehours away from home for a work event. They took my jeep right waway and it back to me in 24 hours all fixed! They also gave me a ride to my work location which was above and beyond my expectations. I recommend them 1000%! Great service, personnel and cost!

Outstanding service at a fair price. Needed some tire work done and was completed very quickly.read more

Still happy with the service here. They let me know what services are "due" by the car maker, but…read morethere is no hard upsell pressure that you might find at a dealership. I usually drop my car off in the morning and get it by late afternoon the same day regardless of what needs to get done. Guys on the phone are pleasant and informative.

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

Love these guys! Very informative and quick. Customer service was great. In and out in one day.read more

So I took my car there because it's a German car and the guy said they specialize in those cars…read more Left the car there for about 2 weeks got my car back worse than what it was. Hood wouldn't close and my electronic power control light was on (epc) that light was never on when I took the car there. Also he sent me the prices of the parts and was trying to charge me so much. 320$ for and oil pan and another 300$ for installation???. 200$ for a dv but if you go to any website that sells oem it's 75-100$. Never taking anything to this guy again.

Being from the Auto business myself, I can attest that finding an honest Mechanic is hard to find…read more Patrick is indeed one of the good guys. At first as always I was very reserved with him and double checked his work and part sourcing. But after multiple times of being spot on. I now can say I found my Mechanic. And will refer them to anyone looking . And it's just a bonus that they are a recommended shop from tire rack. Thank you!!

Roberts charged us $55 for an oil change! I know that we should have asked but $55 is just absurd…read more I realize that a premium is paid when a dealership services cars, but it shouldn't be more than double of what other mechanics charge. Won't be back!

It was good from 2010 to 2017 till the change over, and the service department went down. Bad…read morecustomer service, bad timing . Everything went down hill. I only got my subaru serviced here but no more. Now I take it to concordville subaru. The best technicians and service people who were at Roberts before are there now so I continue with the service I had before it went to crap.

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Jim and Jake have been working on my cars since I first started driving, honest guys to work with…read more Fellow service members, competitive pricing compared to dealerships. Give them a call!

DO NOT TAKE YOUR CAR HERE !!!!! I took my truck to get simple brakes and rotors done . When I went…read moreto pick it up the engine light was on and my car was all messed up I could t even make it 5 miles home ! The guy doesn't know what he is doing all he wants it to make money ! DO NOT RECOMMEND!!!!!! Worst customer service ever !