I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

Short story is that I paid $160 for a diagnosis, the "Sales Adviser" (how about "service" rather…read morethan "sales") recommended something for $2k that was unnecessary - no thanks - problem not resolved, and wanted another $100 for further diagnosis - no thanks. The long story is engine misfiring, paid $160 for diagnosis. Kink in the vacuum hose (couldn't have taken too long to spot), but "Sales Advisor" recommends I also replace all ignition coils for $2k. What? Huh? Are they bad? They don't know, they only checked one of them and it was fine, but what's $2k, right? No thanks, I'll pass on that "sale". Replaced vacuum hose for another $300. But one cylinder is still misfiring. They want another $100 for further diagnosis. I expected that the $160 (not a cheap diagnosis price) would cover a full diagnosis, not a first pass diagnosis. I declined. I'd rather take my car to a place that does what is agreed upon and doesn't have a "Sales Adviser" who tries to sell me unnecessary things.

I've been to Pommerer's twice and can say for sure that this is the best Mercedes Benz service…read moreyou'll find in the area. I won't take my cars anywhere else.

Everything goes well at MacLanes! They work with you as far as what absolutely needs to be done…read morefirst, if you need to delay anything because it's Christmas time and do it in a couple months before inspection they do that too. Marilyn is fabulous and kind and you might even get a cookie you just kind of feel like they have your back other companies might take advantage of you if you just lost your husband, which I am very sad to say I just did. Marilyn was amazing. All the other staff are amazing as well. MacLane's explains things to you if you don't know, one of those scary things you never think about. The prices are good as well. If you have to get a specific service done they can do that as well. I had an estimate for an injury to my light bulb in the rear and I told them what Colonial was going to charge, so Maclanes on Horseshoe Pike was able to do it $100 cheaper. They are a very honorable company and I love them. Whenever I need their help and special service you might think only the dealership can fix they make it work!

Super kind and courteous staff! They are super flexible with scheduling and dates. Marilyn, their…read moreservice advisor, is wonderful and will always do whatever she can to help you out, save you money, and get you back on the road again. Their prices are quite reasonable for the area, and always try to lower your bill as much as possible. As for the quality of repairs, excellent and outstanding as usual. I highly recommend them!

Jim and Jake have been working on my cars since I first started driving, honest guys to work with…read more Fellow service members, competitive pricing compared to dealerships. Give them a call!

DO NOT TAKE YOUR CAR HERE !!!!! I took my truck to get simple brakes and rotors done . When I went…read moreto pick it up the engine light was on and my car was all messed up I could t even make it 5 miles home ! The guy doesn't know what he is doing all he wants it to make money ! DO NOT RECOMMEND!!!!!! Worst customer service ever !

My battery died and I called T & S Automotive as they are super close to me (.02mile). The tech…read moresaid he would bring a battery charger and would take my truck to the shop to install a new battery and run tests. Super friendly tech. Above and beyond way to treat a new customer. Dropped my truck back off within 24 hours. Couldn't be happier!

Been a customer for over 10 yrs. Gave him a post dated check that we agreed on not to cash until…read moreMonday. He deposited it early and caused everything to bounce in my bank account, never be back again

Very good work and very informative and very helpful good job done the price was great I know he…read morewas really honest and completely honest

Cannot say enough good about this repair facility! My GF needed her Bronco outfitted to be towed…read morebehind her RV and they did a flawless job! They explained what it is they would do for a fair price and everything worked as expected. 5 stars!

This local business does such an awesome job with my 2009 Nissan Maxima with 160,000 miles on it…read more Stop by and see Mike and Carrie for service on your vehicle. Jess