Great place to do your shopping. Its organized and the employees working at this location are kind and helpful!

Honestly, this is by far, the WORST pharmacy I've ever been to and I'ved been to many. I've used CVS for more than 20 years. This one is staffed by a part-time pharmacist and a rotating roup of interns and others covering from other stores. They are mostly inexperienced cashiers with no knowledge of the meds or even how to process prescriptions thru insurance. The drive thru backs up because it takes them 20-30 mins tonprocess a transaction. There are a lot of other locations to choose from - go anywhere but here! read more

Convenient place to pick up any snacks, drinks, cleaning supplies, and last-minute gifts/cards. Employees are always pretty nice when I visit this location. It could be a little bit more clean and organized though. I also use the photo service here, which was reallyfast overall. They also had great deals for certain products. Overall, would recommend stopping by if you need something and don't have a lot of time. read more

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I placed an order to be delivered and it was a disaster. The main item was incorrect, and other two items were expired... by over a year. Never got any feedback as to whether my experience was satisfactory or not. read more

Requested a call back four times and never got it. Customers are not allowed to speak to humans when calling and are never returned a call. Very disrespectful and little regard for customer health services. read more

My experiences at CVS are usually perfectly fine, but had a terrible experience at the Maple St location, and I will never go back there again. I purchased 3 travel items totaling $21, but the items didn't have barcodes. So the clerk scanned a generic "taxable item" product code and sent me on my way. I didn't realize this was a problem until I needed to return the items. When I went to do so, the manager was at the counter and tried to tell me that the items were not in the receipt. I explained that there were no barcodes on the original items. We went back and forth a couple times and he finally agreed to refund my money, but at this point the items were on sale and I ended up getting shorted $5. The whole experience has soured me from this location and I advise you all to steer clear of it! read more

Within the last 3 years I've only been to this location twice. only because it's close to my job. first exp the lady thought I was younger than I was & she was racist. I took the age difference as a compliment. Now today there was nobody on the floor. i had to go to the pharmacy along with another customer to tell them to call someone .. it still took too long for them to come. i had to leave without getting what i needed & wasted my work break for nothing . read more

I had the flu in December around Christmas time 2023 and the Gentleman working at the register has a very kind demeanor and helped me ring up my purchase and asked if I wanted to use my rewards I completely forgot about the CVS rewards cash that I had, as I was ill stricken with the flu. I was grateful and thankful that he asked, as he save me some money on my purchase. I thanked him for helping me. And, I Thank you again young man. There is also, another young man that works at the register with a very calm and kind demeanor, also. Thank you both very much for your excellent customer service. read more

These four stars are truly about my vaccination experience from E2E, and not just the service at this location. I scheduled multiple vaccinations for myself on the CVS website. I am so glad it was easy because some locations only offered one of the vaccinations I needed. The user friendly process gave me the ability to select the location, time and date that worked best for me. As I arrived at the pharmacy, I checked-in and was immediately seen, even though it was over ten minutes before my actual appointment. The healthcare professional was friendly and I really appreciated that she walked me through it all, step-by-step. I hate shots! After getting both shots I was asked to sit in a nearby chair for 15 minutes to ensure no negative reactions. After the 15 minute wait, the healthcare professional gave me a thumbs up and off I went on my merry way. If it would have been a cumbersome process I would have likely given up midway. For this reason, I would recommend using CVS for your vaccination. Fun Fact: I had no idea there were so many types of vaccinations , CVS offers 16 different vaccines. read more

CVS Pharmacy - a person receiving a vein - Drugstores Near Me - DALLAS, Texas

Ugh! Manuel Meza was so disgusted at what today? Don't know but he was so unpleasant and would rather be doing anything else than working at this CVS location-4930 Maple Avenue, Dallas, TX by Parkland Hospital. I went in to return an item and was not happy at all. Just grunts and scoffed the entire time I had to deal with him. I don't understand his attitude and him being the manager. Get another job if you don't like this one. read more

Chloe was super friendly and very helpful!! She helped me locate everything I needed and gave such friendly service.

I've never seen more than 1 person working the pharmacy. This location is busy with walk in traffic and drive thru & they also do covid testing. CVS should staff this pharmacy better. I feel sorry for the employees who work here, they must be under so much stress. Do better, CVS. read more

I scheduled a covid test for 3 as I work in a hospital and cannot always predict my schedule but am able to arrive 30 minutes early - I try to call to let them know but it is notoriously difficult. I park and only one employee is working the front and tells me it should be okay I'm here early as he sees me in my scrubs. I go to the drive thru after waiting for 5 minutes as there was a car before me to be told that you cannot arrive early. There was no other car besides me at the time and I state I don't understand why they cannot move it up instead of doing it in the order presented as it is the same number of tests. Like I'll come back to this inefficient and slow location again. Would recommend scheduling with other places than cvs every time as they are more flexible read more

PharmD is beyond rude to say the least! Lines inside and out were ridiculously busy. As one of the ladies (Morgan) in the pharmacy tried to help me and get me in as a walk-in for a Covid-Vaccine he rudely interrupted her while she was getting my information to put it in the system and said we are not taking any walk-in's today. Before heading to this location I called to confirm they were taking walk-ins especially since I was unable to schedule an appointment online due to an error glitch the website was having. Thankfully I went up the street on Lemmon and was able to get in. Stay away from this unprofessional place sucks that one person ruins it for all but definitely needs better customer service training or needs to be replaced. read more

It's really unbelievable. A store whose pharmacy opens an hour later. Also the front door won't open. And the clerks just standing by the darn register. A hospital is close by so you NEED to be open read more

The pharmacy at this cvs is terrible , the pharmacist is rude and nasty I wanted in line 30 minutes and because he was short handed he refused to help me , I water 30 minutes to be bypassed because there were people behind me and I had to many prescriptions to pick up for my sick son! Terrible service read more

1 star because staff was unwilling to reprint my receipt when the cashier ran out of receipt paper in the middle of my transaction. I don't know if it was based on laziness or ignorance. The cashier paged for help after I waited and the man said there was no way to reprint the receipt. And they asked me why I wanted it. Lol! "Because of all the coupons" I said. They made me feel like I was bothering them and holding up the line then they directed me to a kiosk and I thought "forget it!"and left. So in all my past years of working registers and credit card machines, there must always be a reprint last receipt option. They make it pretty simple. read more

We call this drug store "The Hidden CVS", because the entrance is on the opposite side of Maple Avenue, facing the neighborhood, and always looks closed. It was open four months before we discovered it was already open. It's hardly ever busy, so if you want a good deal on chocolate, after a holiday, check this place out. We got fresh Valentine's Day chocolate here at 90% off, at the end of February. What wacky feng shui idea says your store entrance shouldn't be on the street? It's weird. But, since no one knows about it, hardly anybody shops there. So, they probably have everything you need. Our little secret. read more

I moved to the area not too long as and never knew about this cvs. I was grocery shopping at kroger and never noticed the cvs across the street on Maple. It popped up like a blessing, because I was still in need of envelopes and stamps. Friendly staff and a big store too. Parking is good and ps the cinnamon honey almonds are my fave. read more

CVS Pharmacy - Sneaky little entrance on Maple. - Drugstores Near Me - DALLAS, Texas

Only one person working in pharmacy at a time. They are nice, but one person to cover drive-thru, phones, and in store is not enough. Very long wait to pick up prescriptions, no matter which method. read more

BY FAR WORST Customer Service by MANAGEMENT The manager/cashier Rokiska accidentally applied $20 cash to my purchase while checking me out, only charging me for 1/3 of my what I owed. I caught the error while walking to my car. I went back into the store went up to the register, between transactions I told her what had happened. She continued to check out other customers. I waited because there were 7 other people inline and hers was the only open register. I put my items in the car while she finished the line of customers. By then she had another person who had opened another register. I was told by both of them who were "Managers" the ONLY way to process the error they had made was for me to get all my items out of my car, then return them, refund the money, then reRing the entire purchase. During this process Rokiska was so frustrated &put out by having to fix her own mistake, she rudely asked Craig another Manager if he would finish while she WALKED away from the counter and went OUTSIDE!! Which is where I should have stayed in the beginning. Rokiska&Craig was both absolutely unwelcoming &rude, never apologizing for the mistake that was made or the inconvenience. Craig literally informed me that because he thought I was rude he felt no reason to be polite to me!!! This is my neighborhood store. I am so disappointed. Not only would it have been cheaper but so much easier if I had just kept the $20 mistake to myself. read more

Today I made a 12:50pm appointment for a Covid-19 test after finding out that one of my students had tested positive and wanted peace of mind. Arrived 15 minutes early (during my lunch break) to a line of about 7 cars ahead of me. I had no idea how long it would take to move along 7 cars, but finally arrived at the window over an hour later, at 1:55pm, just to be told that I was too late to my appointment and they couldn't give me the test. I told them I was early but that I had to wait over an hour just to get to the window, and she said "come earlier next time." What is the point of making an appointment if you were never told to arrive over an hour early else you won't be given the test?? I had to miss teaching a class, my lunch break, and delayed finding out my results all because I wasn't served during my appointment time even though I arrived EARLY. The lady at the pharmacy window was not at all understanding, accommodating nor acted like CVS was at fault. read more

Middle of weekday and hour wait to fill a prescription with little traffic. State they have to fill phone orders before walk up. Totally understaffed and little customer service or empathy read more

Horrible service. We arrived minutes til closing to run in for some children's medicine and they wouldn't let us in the door. Publish a 9:50pm closing time if that's when you are going to close! So frustrating ... read more

If it was possible to give negative stars I would. This is hands down the worst pharmacy I have ever encountered with deplorable customer service. They are so incredibly rude I can't even describe. They never answer the phone nor do they call you about problems with your prescriptions. I told them that I can't ever seem to get a hold of them even after holding for 15 min and Millie's response was "there's no one to answer your calls". After multiple other snarky remarks I asked her how I could transfer my prescriptions. She responded with, "a phone call, it's that simple". Then threw my card out the window on the ground. She is the world's worst and no one seems to care around there. read more

It's 9:50 pm on December 9th and we walked in to buy something. Upon entering, the worker who was vacuuming told us that they were closing in 3 minutes. We didn't know and felt bad so we grabbed what we needed and headed straight for the register. A lady was ringing us out and made the announcement on the intercom that the store was closing in 5 minutes. When a lady came in, she told her that they were closed but the lady needed more ok for her baby so they allowed it. A man came in right after and the two workers got mad and told him to leave. The lady who was ringing me out stopped the transaction and mumbled to herself that she needed to close the doors "before anyone else gets in here". The other worker (tall man was ho was vacuuming) came up and said "close This door. These people are still coming. Close these doors". " that's what I'm saying" she replied, with a few other words exchanged. I bit my tongue because I do understand that it's late and you're both probably anxious to go home. But if your store doesn't close until 10, then stay till 10. Don't give attitude because you decided that working until 10 was too much and take it out on customers who couldn't get there until 10 before close to buy something. I think you'll be okay. I work 12 hour shifts and still take care of parients that come in 1 minute before we close because it's my job. Grow up and stop being lazy. Mumbling under your breath and acting like you're "tough" isn't going to scare away customers. I buy my tongue but still bought what I needed. Next time, you won't come across people that patient. The end. read more

Poor Olu (the pharmacist) was working by himself, but he did a darn good job of managing the phone ringing off the hook and a long line of customers (in the pharmacy area). Not only that I added to his workload by giving him various Rx discounts that he had to enter in and he was never short or impatient with me. Good experience. read more

VERY unhelpful. Never had a problem getting a prescription filled and only went here because my regular pharmacy was out of the prescription I needed filled. Have now been there twice to pick up my prescription and it is still not ready. The staff is not helpful and seem to only work when they have to. Will NEVER come back to this store and it is a poor reflection on CVS as a whole. read more