This place is where I get my medicine!!! I went through a terrible experience with there manager .....this guy is so unprofessional and so terrible he doesn't know nothing about customer services I am a customer and he treated me so bad ........ is so sad the we have this kind of person in a beautiful Destin ....!!!!! I am so sorry for the store for having so poor management and hire people with no customer experience he was a drama queen...... God bless the store and the customers the have to deal with this manager . What comes around goes around and God will take care of him . read more

CVS Pharmacy - I was trying to get service from the pharmacy and they're terrible - Drugstores Near Me - DESTIN, Florida

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I see a LOT of bad reviews, mostly for the pharmacy, which being a former tech at Walgreens the simple average person would NOT understand the amount of efforts it takes to fill "one simple prescription" the communication it takes with insurance/doctors offices. Most of the issues is not with the pharmacy but with your insurance. Anyway, I had the BEST experience here with Jo and Tammy. I simply went to get some vitamins and was looking for a deal, I'm not very familiar with how CVS sales worked but once I encountered issue at check out, Jo walked me around made sure I got everything I went in for! WITH a bargain!!! My benefits card wouldn't work on what I thought it would so I'm grateful it was affordable. I don't know about anyone else but times are tough especially since recently becoming a mom, Destin living is expensive and the average are doing everything to get by. Any dollar saved is a HUGE help to me. Grateful. Thanks a bunch ladies. read more

It has been a week and two days and I still do not have my prescription after visiting the pharmacy in person 4 times (waiting in line for 30 minutes+) attempting to call prior but they don't answer the phone. These people are so inept I can't trust them to even fill this simple RX. I am going to give up and go elsewhere. I should have given up long before now. read more

Worst, and especially slowest pharmacy ever! Minimum of 30 minutes in the drive through even if you're the only one. I don't know if it's because they're understaffed, but I hate coming here. read more

Do not waste your time at this location. There's only one employee working the pharmacy. I've been here before and it's always the same lady with horrible customer service. The cashiers are rude and the inventory is always bare. I'm no longer wasting my time here. I'd rather drive to another CVS location. Better yet, I'll go to Walgreens from now on. read more

CVS Pharmacy - CVS with the worse service in Florida. - Drugstores Near Me - DESTIN, Florida

The pharmacy is a nightmare! They randomly have the drive through closed and always screw up my birth control prescription, not even a difficult prescription. I never had an issue within the last 8 years I've been on it and have gotten it filled 2 times here and each time there is a new issue. Save yourself a headache and go somewhere else. read more

I have been dealing with CVS pharmacy for many many years, but I have never had such horrible issues with one location as I've had with the location in Destin Florida. Waiting on prescriptions to be filled only to find out they hadn't touched them a day later then receiving a call from my doctors office stating that the pharmacist does not want to fill one of my medication. I called back to the pharmacy to speak with the pharmacist to try and resolve the issue and was told that it was in his judgment he did not want to fill that particular prescription, I responded with your judgment is is unsubstantiated due to the fact that you're not my doctor and ask him why have they all of a sudden now decided not to fill these since I've been getting this filled at this location for the last year and a half. He responded with you haven't had those filled here and told me I was lying! In past visits I've had issues with getting other pharmacy techs do use discount cards and help me out it is just gotten ridiculous, I've used this place because they're close and convenient. Now I would rather drive 20 miles to another pharmacy Rather than give this location one more penny of my hard-earned money. read more

I realize the pharmacy is understaffed, however this is no excuse for ignoring and not taking care of customers who chose "you" to take their business to. Never again will my humble contributions be shelled out here or any other CVS. Monday 11-23-2020. 10 am-3pm to pick up a simple prescription!! They are now on the same list as Walgreens in my book! read more

I just stopped in this location to grab a few things and went up to the counter to pay. As I was standing there checking out a gentleman walked in and asked if he could get cash back to which the cashier Tammy replied " yes sir, we can give up to $40 cash back." So I said to Tammy "Can I get cash back, I didn't realize I could as the sign here says otherwise." Tammy looked at me and said " I would rather not, we don't give cash back!" Puzzled by her answer I asked why that guy could get cash back but I couldn't. This seemed to shock her, and cause her to fumble around and then offer to give me cash back. I told here I didn't want cash back if it was an inconvenience for her. I was totally appalled that I was treated that way and will not be using CVS ever again! Clearly customer service is not an industry Tammy needs to be in!! read more

My Bride and I have been customers of this CVS Pharmacy for over 10 years and have always found Brian and his team to be professional, competent and very pleasant to work with. They always go the extra mile to take care of their customers and I have never seen them be discourteous to a customer, even the tourist population which can at times be impatient and somewhat contentious to deal with. They do a great job, we appreciate them and certainly recommend them. Nancy and Lee Goodson read more