Grabbed a quick white elephant gift from CVS yesterday. Nice clean store with plenty of parking. Store was organized and staff was helpful. The pricing was pretty expensive for a CVS. The main issue was once I got to the register, the clerk also works at the photo counter and I had to wait 10 mins to be rang up. I stopped at CVS for a quick in and out but ended up spending more time in line than shopping. read more

CVS Pharmacy - Drugstores Near Me - DUBLIN, California

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I come here often and I'm surprised to see all the negative comments. I've traveled often and gone to several CVS locations and this is by far the best pharmacy and front staff assistance I've gotten. I've had all my requests accommodated and calls returned. read more

A pharmacy that sends you to a dirty grocery story find a public restroom. Obviously they have a restroom and they refuse to allow customers to use it. If they don't have a restroom it makes me wonder where do the employees go to wash their hands. Horrible customer service. read more

Costumer service in pharmacy and in store!!!do not go to this store there is not a lot of costumer but they don't help .if you push the help button nobody is coming and i ask the pharmacy asian lady she said to keep pushing the bottom .omg read more

Need photos printed? They do it here in less than one hour! Speedy service for sure. read more

Really don't get the low ratings. I've always been treated really well here. Friendly service every time. Thank you CVS.

Cashier Shaunice was so rude. I went it for a refund on two items which I had the receipt for. From the minute I walked in she had an attitude. She began questioning me saying that she could only refund one of the two items as the other one still looked okay for me to keep. She called a manager over and thankfully the manager was able to refund it for me, no questions asked. Why come to work if you don't have the attitude nor the patience to deal with customers?! Won't be coming back. read more

Zero reason to go here. Everything is locked up. One cashier. No way to get a simple battery. This place is doomed.

The Pharmacy team is short staffed and inefficient : never calls you back on your voicemails and never understands the importance of medication on patients. How come I cannot talk to a real person, you are sucking money from my insurance for sure right? read more

Employees are run off their feet unlocking cabinets got simple $7 items like toothpaste. If you're going to lock everything up, you need to have several people constantly on shift dedicated to running around to unlock cabinets. It is not fair to the lone cashier on staff to have to worry about doing everything, including running around to unlock low value merchandise. The fact that some manager decided that the loss in merchandise per hour is greater than the hourly wage is ridiculous. read more

A 4-pack of 2-ply no name toilet paper is $4.19 each. There were three left. When I see TP I get it regardless of the price. Just got one. Me not hoarding! read more

The service is great especially with Sandra! She's helped me out twice now and has excellent customer service skills. Thank you again!

Newer CVS - very bright and clean with well labeled aisles - friendly cashier... and no wait to pay but the store needs a little something. As I entered the only greeting I got was from some guy smoking so close to the front door I practically had to stumble over him to enter. This I suppose set the tone for the whole visit. In general, I like Walgreens. They are easy to spot in any city as they usually are at a major intersection and they are are set up in good way that make them pleasant to navigate. This didn't have a good feeling to it even though it was recently renovated. The new renovation seemed completely utilitarian focused - bright, bright lights and industrial carpet throughout. The footprint is narrow and deep. I think it misses some personality or the placement of interesting or new products in main walkways. The place even seemed to lack the impulse items strategically placed near the cashier. As I paid I thought to myself how even the placement of the cashier was poorly designed. The cashier naturally stands facing the back of the store and I believe s/he should be facing the entrance to greet customers or to keep an eye on things. read more

I went in this CVS store on May 28 2024. I was able to easily find everything I needed. Karla the cashier provided fast efficient and friendly service. The store was clean, well organized and had a welcome feel to it,,good vibes walking in. I would recommend this cvs store. read more

I LOVE the pharmacists and staff here. They are ALWAYS so helpful and please be aware they are short staffed so BE PATIENT!

After the remodel, the place itself looks neater and cleaner. Much smaller after the remodel, but then again it's never been that busy to warrant such a large building imo. With everything new and cleaner, the staff themselves seem to be alittle more customer service oriented and engaging. My only gripe is the money gram machine can be a hit or miss at these places. read more

CVS Pharmacy - Drugstores Near Me - DUBLIN, California

Recently moved to the area, never in my 68 years have I been treated so horribly rude by a pharmacist. First of all, it's against policy to shout out in front of other customers what medication you're picking up, and I should have reported her to the pharmacy board. Secondly, chastising me over picking up my blood pressure medication 3 days early due to a vacation I've had planned for a year is absurd!! read more

Horrible customer service, girl was rude after asking to have a cabinet open. She was on a personal call and said there's a button to push it. Will never come back here, manager needs to teach staff manners and professionalism. read more

Even though their Photo department closes at 10PM, they won't take passport photos after 5PM. Would be nice if they post this ahead of time so you don't waste your time. Go to Walgreens instead, they take passport photos until closed. read more

I purchased gift cards from this store and which one had already been used. I was unable to get a refund or any help with this matter. I can't possibly be the only person that has been scammed by CVS. Are there any lawyers out here that want to take my case? read more

This CVS is newly remodeled so it's neat and clean, and plenty of parking in this plaza. I came by to the pharmacy simply to dispose of medication. They have two secure disposal sites within the store (inside, right in front of the pharmacy) where you can safely dispose of medication. I don't find this to be common at pharmacies so this is really appreciated. So important to utilize these resources so that medication is properly disposed of. read more

I have not used their pharmacy so this review is based solely on the drugstore part of the business. The employees were helpful and friendly. The store was clean and well-stocked and mom and I quickly found everything we were looking for. The store itself is open 8am-10pm seven days a week, but the pharmacy department is only open 9am-9pm Monday through Thursday, 9am-6pm on Saturdays, and 10am-6pm on Sundays. The only thing that really stood out was that instead of tile the floor was covered with a weird woven material. It was clean and unstained but I can't help but think it would be difficult to clean if something spilled. Otherwise, it was a good drugstore but nothing special. read more

CVS Pharmacy - Drugstores Near Me - DUBLIN, California

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The manager refused to give me a receipt when I made a purchase and told me I could return without receipt. I verified I could get cash back on my card on a return. When I ended up having to return the item, he refused to give credit back to my card and only offered store credit. What manager refuses to give a receipt upon purchase and lies about return? Josea. This store has poor performance, high turnover with employees, surprised its still open. read more

On Monday 3/15/21, I stopped by the CVS store in Dublin, around 8:50 a.m.by to check on the COVI vaccine in the pharmacy. I was informed by the cashier that the pharmacy open until 9:00 a.m. so I wondered through the store and saw several employees working hard. Some of them approach me and asked me if I needed help. The pharmacist was very polite and gave the information about how to register for the vaccine. The cashier was very nice and helpful. I like the employees' professionalism that I observed when I was in the store. read more

Drive all the way from Livermore to pick up a Rx for a friend. Get told "it's ready but the pharmacist is on lunch". So when will the pharmacist be back? Well maybe 30 mins or 20 mins or 15. No one really knows. Apparently they just leave. Mind you this Rx was called in almost 2 hours prior to me coming in. So I can sit around and wait for the unicorn pharmacist to return or run another errand all while there's a sick kid at home. Now I begrudge no one their break. But maybe check out with someone so the staff knows when you're returning. SMH. read more

No stars - most terrible manager, MONICA, she wouldn't give her last name. Didn't care to help me. Biggest attitude problem. She needs to get fired cause I'm never going back there because of her - Sunday afternoon, Sept. 26, 2022- I usually spend over a thousand a month in this store but they just lost a customer read more

Walked in through a construction tunnel to get into the store to grab a drink and some snacks. Was politely greeted. Walked to the left where their chilled drinks are located and browsed EVERY chill door (no root beer - that's okay). Proceeded to head to the snacks and was repeatedly addressed as ma'am (very politely) and when I turned to look in the direction of the addressor I was advised that they don't allow bags in the store. I said that I'll leave and was told that I don't have to leave. I asked where that was posted (as I would've apologized for not handing over my bags upon walking in) and was told that he was the store manager and that if I'd like to speak with his boss, he'd be in tomorrow. I said that speaking with him wouldn't be necessary, but if he would kindly tell me where this policy was posted I'd appreciate it. He said that it wasn't and that's why he stepped out from behind the register to approach me. I should be offended but rather I am saddened by this ... I will not be a patron of this location again. I am so close to this location that I shop here 5-6 days a week (have never had my bags), multiple times a day. At $4/visit 3 times/day ... $3,744/year from one person - chump change for them (that's a low end calculation as I usually spend more per visit), but I will be sharing this experience with everyone I know. As a manager in a retail environment, I understand that these policies can be necessary, but have always seen them posted. This would never be a regular practice in my location and we operate in the same shopping center (probably with the same clientele). Tsk tsk. read more

The staff is wonderful here at CVS! Always get greeted minute I walked up and wait has never been too long! I been coming to this pharmacy since I moved to Dublin almost 4years now! Their Awesome and I really love that you can get your prescription quick. read more

Worst customer service... been waiting for a prescription to be renewed, the Pharmasist refused to refil the 30 script, and wanted to wait for a 90 day script... after I contacted the doctor, and a new prescription was sent to CVS at 4:05pm on 06/22.... on 6/23 I received a message from CVS stating the doctor refused to fill... and to make an appointment. The doctors office sent me exactly what they sent CVS approving the prescription. Now CVS states it's too soon to fill the medication I've been out of for over a week.. and they will fill it in August. When asking for a manager or Supervisor they are all absent, cant be found.. they will call you back within 10 days. The Pharmaisist gets extreamly frustrated and obviously this is the result... sounds like retaliation. And they wonder why people get tired of the ignorance. read more

Dude Sara the cashier has great customer services. I mean every time I come in this location she is the best at meeting our needs. With great conversation and customer service this girl is long over due for a raise or a promotion. Thanks read more

this cvs is cavernous, has seemingly high prices and few patrons. buy: cvs cough & cold, 4 oz. (5.39) -higher priced than walgreen generic -generics only slightly cheaper than name brands.(not couple dollars like others). shopping notes: -ok checkout experience. read more

Shoppers beware. I went shopping here today and encountered some rude, condescending employees. The woman that was at the register (LUZ) was so rude and kept uttering smart*** remarks. When I asked to speak to the store manager she went and got LESLIE who was even more rude. I couldn't believe such a rude and unprofessional person could be the store manager. Well guess what....she's not. They lied and when I noticed the photo of the actual store manager by the exit door it was a shock to see a MAN! So I asked again and Luz lied again but when it was obvious I knew the truth she said "well the store manager isn't here right now so she's "like" the store manager." Unbelievable! read more

Relocated 1 store front over. Remodel finally complete. Aisles are definitely narrower. A little cramped, probably half the size of the old space but easier to find stuff. Huge parking lot. Well lit both inside and outside the store. Wish they had put in a drive-thru pharmacy. The nice manager from the original store is still here. I think his name is Joe. read more

DO NOT BUY GIFTS AT CVS!! I got a gift that I had to return (WITH a receipt mind you) and they only will give you a gift card, no cash back. Either that or the person who charged (the giver) it has to return it themselves. How very awkward for customers who want to return gifts but don't want a gift card from CVS in exchange. All I can say is if you want a hassle-free gift, do NOT shop at CVS unless you really want to buy stuff at CVS. read more

Switching to a different pharmacy to pick up what I need should say it all. Trust me by no means am I expecting a grand gesture upon entering, or some over the top interaction that would remind me of being stuck in Pleasantville. However, I do expect that when I need something from the pharmacy, and call well ahead of time, that it should be ready - or if I have to wait then I shouldn't expect to grow old here. The pharmacy never got the price right on the medicine that I needed to pick up, and always gave me the run around. Unless you're friends with the pharmacists I definitely would not go here. I switched to Target, so hopefully I don't have the same experience as I did at CVS. read more

I'm only writing this to give rave reviews to Ali. I was having some issues with the photo scanner. Even though I could tell she was busy, she sat down next to me and helped me navigate the machine. All with a smile. If shes not a manager already, she should be!! I'm in Customer Service myself. And I know when I see a fantastic employee. She made CVS look top notch. And that's what companies and customers want. read more

Oh my has this branch improved!! Stopped by this freshly renovated CVS, to pick up a couple goodies for the road and was pleasantly surprised to say the least. Everything's easy to find, stocked well and kept clean. Clara rang me up, was patient and even asked if she could save me some money on my check out with their free membership. Seems like all is quite sorted here, shopping experience was swell. read more

Why is this store rated so low? Ive came here and everything was stocked.. store was clean & staff was nice. Found what i needed no problem.

Not impressed with the pharmacy... They've gotten things wrong and lost prescriptions of mine. Also, I made a point of updating my name (after I married) and my insurance information with them when I dropped off my last Rx and stood there while they updated it and they managed to lose that information. The people have always been nice... The tech just doesn't seem to pay attention to his job. read more

I had to write a review after the incredible fun I had shopping here! To start, I am no makeup connoisseur as I barely use the stuff. But Wednesday I decided I wanted to try some new stuff and Caryn was so kind and knowledgeable. She showed me different brands, gave me the names on ones I could only describe and didn't leave me until I had a solid purchase in hand. I see this place has only a few stars but I have had nothing but great experiences when I come in. I always get a cheery greeting and a helping hand from whomever I find. Thanks for making my day Caryn! read more