Pharmacy staff always helpful, knowledgeable and friendly. Don't use the retail department but it…read morelooks well stocked!

I used to think this was a good store, but the last month, I have had two bad experiences at the…read moredrive through window so I am sharing. I've had a long wait because the guy working the window waits on the person at the other drive up window at the same time making my wait longer than it should be. Today I tried talking to him several times and he was waiting on the driver who was behind me and ignored me. The customer at the other window had to tell him I was trying to get his attention before he listened. I had pressed the call button 2x and he ignored it. Since it was the 2nd time he has done this, I find it rude. Maybe he thinks it's multi tasking but when your the customer and a person behind you is being taken care of first, it is frustrating.

The photo department is awesome. Jenny was so helpful, professional and friendly when we created a…read moreposter for my husband's birthday party. The poster was done in minutes and it came out perfect. This Walgreen's photo department is top notch.

Pharmacy continues to disappoint. Most people using a pharmacy are doing so because they are…read moredealing with an illness, underlying disease, recent surgery or something to help maintain their health. Therefore, already wanting a little support. The pharmacists should understand this. Yet, instead of offering at least minimal customer service or empathy, there is a sense of annoyance or complete avoidance. Horrible customer service.

This CVS is amazing! I've been using the photo department…read moreand my photos are top notch quality. I have to say a huge " Thank you" to both Jose and Heba. They are both so kind and very helpful. They are also very welcoming!

This pharmacy had gone downhill. They never have enough help inside the store or the drive thru. I…read morewaited over 25 minutes to pick up my prescription inside the store tonight. They were only able to fill (1) of the (2) prescriptions that the doctor ordered 4 hours prior. Will have to go back in the morning to hopefully pick up the 2nd prescription. I am taking my business to another pharmacy after being a customer for over 24 years. CVS problems are deeper than just this location. Check out Rosen reports for more details. My suggestion is to avoid any CVS Pharmacy. They fail when it comes to Customer Service.

Ordered Christmas cards and they were ready the same day. They turned out great too. Photos were…read morebright & clear. Lena

The pharmacist Dr.Vang is always attentive to making sure my medication is filled each month on…read moretime. My particular medication is normally in low supply, but he always makes sure that he orders an adequate supply. Additionally, he and the pharmacy staff are always courteous, and patient, despite their high demand and heavy work load that most pharmacies experience in today's times. Richard M.

If you like being RACIALLY PROFILED then this is the store to go too! Her name is CINDY. She does…read morenot like African Americans or Mexicans anyone of Color because as soon as I walked in the store she starts taking pictures while I'm on the phone with a patient (I'm a caregiver) on what deals and items they need. I felt very uncomfortable and confronted her. She in fact had shown me her phone was on the camera and stormed out once I said ". You are racially profiling me because of the color of my skin"?? Wow racism. Like please let's all grow up! July 11, 2025, at around 5:00 PM at 526 E Bidwell St, Folsom, CA 95630. As soon as I entered the store, an associate named Cindy began taking pictures of me with her phone. I was on FaceTime with a relative, showing them some of the deals in the store. When I confronted Cindy and asked if she was taking photos of me, she accused me of taking photos instead. I showed her my phone and explained I was just on FaceTime. She then turned her screen toward me, which was on the camera app, yet she still denied taking pictures. I made it clear that I did not appreciate this behavior and told her it felt like racial profiling. I was simply shopping like any other customer. Another employee listened and apologized, but the manager David was not in the store to speak with me.

This is a decent Rite Aid location. They are usually well-stocked, the staff is usually friendly,…read moreand I'm usually able to find whatever I come in for. (Pro-tip: Rite Aid has surprisingly good deals on alcoholic beverages.) This store was partially remodeled within the last few years, after a car drove through the side of the building. (Seriously, what is up with the residents of Folsom driving through retail stores? The same thing has happened at Raley's and Starbucks.) Earlier today, I posted pictures of the new garden center inventory. They have lots of cute stuff, and it's almost always on sale. This time of year, the sale is only 25% off, but it'll probably hit 50% off by spring, and 75% off by fall. If there are any bicycle planters left by fall, they might become part of my collection. A few weeks ago, while shopping in this store, I noticed signs on the (fully stocked) ice cream freezers which read, "ICE CREAM NOT FOR SALE." Now, I'm curious. What was going on with the ice cream? Why was it there, but not for sale? If it's not for sale, why not move it to the back freezer? Do they not have a back freezer? If it was spoiled, why wasn't it thrown in the trash? Was it waiting to be donated to the food bank? Was it perfectly good ice cream that just hadn't been scanned in yet? I have so many questions. Anyway, the main reason I shop at this store is for the pharmacy, where I usually receive great service, with a few exceptions. I've actually had to come in three separate times this week, and the first two times were good experiences. The third trip has a backstory: About five months ago, I came in to pick up a three month supply of birth control. The pharmacist told me that I was only getting a two month supply, instead of three, because they were out of stock. He assured me that he would make it up to me next time-- but he never did. This afternoon, when I called to refill my prescription, I was told by the young male pharmacy assistant that I was too early. This is upsetting for a few reasons. First, they still owe me a whole month's supply that they never gave me! That's the last time I'll trust the pharmacist on his word alone, without a note or something. Why wasn't it notated on my file, as promised? Where did my prescription go? Did one of the employees sell it? Is there a Dr. Richard Sharpe situation going on? Second, according to CA law, I should be able to receive a whole year's supply at once. Last year, they were making me come in every single month. After my supply came in late two months in a row, I ended up throwing a fit (you can't just mess with my hormones and expect me not to get moody), and then they started giving me three months at a time. Third, I should be able to skip a week out of every single month, and it's honestly not my pharmacist's business if I do. This is a personal decision that is between me and my doctor. I should be able to pick up my yearly supply up to three months early, theoretically. Fourth, it's important to take birth control on a regular schedule, in order to prevent things like acne and pregnancy. Randomly changing the schedule can mess with your mood, along with a lot of other things that I would rather not mention in a Yelp review. So, to have a young man in his twenties (who I'm guessing has never taken birth control) deny me my medication was upsetting. Luckily, when I called my doctor, she straightened things out, and I was ultimately able to receive the medicine on time. By the time I came in, the young man had been replaced by a young woman, who was much more understanding and helpful. That being said, the reason I docked a star is actually for the nightmarish restrooms, which were somehow missed during the partial remodel. If my rating were for the restrooms alone, it would be a negative five. Of course, I'm only able to speak for the female restroom, but it's always dirty, has multiple broken soap dispensers attached to the walls, and rarely has usable soap. Honestly, I'm not doing it justice. It's so bad. It has that ancient pipe smell. All of the tiles are cracked. And the walls are caked with years of... nevermind. I can't wrap my head around how this was missed during the remodel. Does someone need to drive a car through the restroom, too? I *hope* the pharmacy has their own separate restroom, because if the pharmacists are using a restroom where there is no soap, then that would be a health code violation (and gross). Overall, I'm mostly satisfied with my shopping experiences at this location, and will continue to shop here in the future-- although I really wish they would bulldoze the whole restroom, and start over.

Terribly trained customer service staff, who could barely communicate. Went in to pick up some yard…read moresigns that were supposed to be ready at 10am. I was told the order was still printing, and it would be no more than 30 minutes. Two hours of waiting later, I was handed a sign that it turns out had been done the entire time. The only two sign orders they had were confused by the uncommunicative and unhelpful staff. At the time I returned for pickup, there was only one person trying to handle signs, passport photos, cash register and a phone that was ringing off the hook. I drove 30 minutes to pick these signs up, and I do not appreciate the unnecessary extended wait. They did not even offer to call when ready. The store was such a mess, I didn't even want to shop. I will never be back. Stay away from the poisons people. You masked CVS zombies do not look healthy!!

PAM! PAM! PAM! This amazing women works so hard and is amazingly helpful! She went out of her way…read moreto solve an insurance issue I had no idea how to proceed with! She took it upon herself to fix it where I wouldn't have been able to afford it otherwise! All the staff is amazing. They have gotten so much better through the years and I hope this staff stays because they are all helpful, professional, kind!!!

I have rated this pharmacy before, but, I have to again. If you need anything to feel good, men and…read morewomen, Moses is the best. He really does listen to you. He has the best products and compounds as well. Western medicine isn't always the best way to go. I have stage 4 cancer and definitely dealing with alot of challenges, he helped me with what to get and to understand it more. Thank you Lily

Not only are the employee' kind and incredibly helpful, but they are extremely knowledgeable as…read morewell. I haven't met too many people (within the medical field) who are so well rounded. I would absolutely recommend it to anyone needing a compounding pharmacy!

They said they would transfer my prescription. Took all my info. Then nothing. 2 days later like…read morenothing happened.

Probably sabotaging myself by posting this review, but have been going to Walgreens for years and…read morehave been frustrated beyond insanity with long lines, bad service, endless phone holds. A friend told me to go to Raley' and i am pleased beyond belief. Rarely a line, they answer the phone every time, incredible customer service, and a knowledgeable and friendly pharmacy staff will assist in your every need. Don't spread the word and let's keep this a secret.

I want to rate this Safeway El Dorado Hills Pharmacy on Francisco Drive a top notch pharmacy 10+,…read moreif there is such a rating, in particular their lead pharmacist, Jill Johns, and the Staff Pharmacist, Marika, along with their superb & knowledgeable pharmacy staff!!! This pharmacy is by far the BEST pharmacy around. The staff are friendly, amazing, professional AND most importantly very efficient!! I especially appreciate Ms. Jill Johns for her expertise & experience for always going above and beyond to help us patients! Thank you so much Jill and your AMAZING pharmacy staff!!!!

Good service and very helpful! Very patient with me as I accessed my discount app! The…read moreinformation about my prescription was good.