Once you're in the store, this is a great location. Mainly because I think most people don't know…read morethis location is here. I've never seen it busy which is fantastic. Especially because I usually come here to just quickly pick up over the counter medicine. I always know that I am not going to have to spend a long time waiting in checkout. Or roaming the aisles for that matter as things are laid out in a very well thought out and labeled way. My main issue with this location is the parking lot. While it seems like it has a huge lot outside, it's in desperate need of upkeep. Mainling the spot markings. Things are so faded that there's basically no markings at all. I often get out of my car to realize I've parked in 2 spots unknowingly.

Terrible pharmacy experience. Will never use this pharmacy again…read more I transferred a prescription yesterday morning and received an email confirmation from Walgreens Pharmacy stating that my order will be ready for pick up today at 10:00am, at this specific location. When I called the pharmacy this afternoon just to confirm that it's ready for pick up, I was told that they have no order on file. I just wasted a day of waiting for my meds, to only find out that nothing was actually done and nobody knows why confirmation email was sent to me for pick up. Walgreens obviously cannot be trusted, so if you want to receive your meds in a timely fashion, id suggest to go to a different pharmacy.

parking lot is pretty busy stopped by late night for last min passport photos called ahead as…read moreanother store wasn't available due to camera issues. Came in and were pleasantly greeted by Cristiana whom also took care of our Passport photos. quick & easy in & out. excellent service & a great price. not sure how much they cost other places but 17$ here. thank you Cristiana. store was clean and organised.

The only reason I gave one star was so I could submit this review. Because if I had the choice, I'd…read moreleave none. I was browsing some merch for price comparison and happened to notice one of the employees-Michael, the black identifying male- allowing a person from the street to carry out merchandise for free, despite the alarm going off by the front door. For how viciously classist the employees are here, I'm trying to figure out how they missed a homeless African American male carrying out CVS merchandise for free. This person never checked out at the register but had a CVS item in his hand upon exiting the door. I also found it circumspect that Michael left the register unattended for a few minutes before this person entered and stole merchandise. Michael exited first and the alarm went off. Generally staff does not carry unpaid merchandise out of the store. And Michael wasn't on a lunch nor 15 minute break. So I'm trying to figure why he would leave the register and then quickly return after the theft was allowed. I wasn't aware staff had legal precedent to give people they know free items from the business they work for. This was about a week and a half ago, of August 2026. Don't feel safe at a location that participates in petty theft nor callously allows it.

In the middle of the transaction 5pm the manager stopped the computers and refused to help with the…read moreremaining services, questions and concerns. The customer helping at the desk was also of no help. They did not want to help one second after closing time. My main concern was a repeat concern that was never solved.

WOW... where do I even begin with Sonia? Hands down, the rudest and most inconsiderate pharmacist…read moreI've ever encountered. My husband went to pick up my son's medication, and she flat-out told him there was nothing there for him. I immediately sent him a screenshot of the prescription and pharmacy info and also messaged the pharmacy. Sonia then called me, saying she needed a doctor's consult to release the prescription. I called urgent care directly--they told me they had already tried to reach her. When I told Sonia this, she said to just send it to another pharmacy because they were closing soon. Mind you, it was only 5:40 pm and they don't close until 6:00 pm. Instead of helping, she refused to call urgent care, started shutting off lights, and literally closed the gate on my husband. This is not my 4-year-old's fault, nor ours--it's her lack of professionalism and basic compassion. She kept insisting the doctor "needs to transfer it" (even though urgent care confirmed they had contacted the pharmacy). On the phone, she was dismissive and condescending, with a high-pitched tone that made the situation even more unpleasant. When I told her we could just pick up the medication the next day, she cut me off with, "You do that!" and hung up on me. Absolutely unacceptable behavior--especially in healthcare, where children's needs should be the priority. Clearly, customer service and people skills are not part of her training. Other pharmacists here have been far more pleasant, but something is definitely off at the Granada Hills location lately.

After months of being a paying customer after almost every Ralph's visit, one of the managers…read morerandomly decided to ban me. He did follow me last time under suspicion of something. I do have a video of him unable to explain why I'm banned and his attitude: https://youtube.com/shorts/IiKUhzsBuJs?is=yFcd58GrrRrDPTNa. Quality assurance will love this.

Greeted as soon as I walked into the store…read more They are always very friendly and helpful. Prices are a little higher than a Walgreens however, they have a very wide variety and very well stocked especially for cold and flu season. They have a very extensive toy, gift and novelty area if you ever need a last minute gift.

Great customer service, pharmacist and staff there are super kind and understanding. Never in a bad…read moremood always warm & welcoming. Great pharmacy shop has everything!!

Really no star at all…read more There are 2 big blue USPS signs indicating they are a United States Postal Service. They need to take those down. Evidently not, when it comes to refunds. I paid $36 to overnight something on the 4th. It got there in 3 days - the 7th at 2:30p.m. The man pointed to the sign that said 2 days. On the 4th the lady never said it was counted as the next day since I came after 3:30 p.m. When I had asked him on a previous visit, he said I needed to go to the Post Office to get a refund. At that time I didn't have my paperwork. I went to the Post Office today and they said the mail room at the Knollwood Pharmacy is a 3rd party, so they could not give the refund. Their computer system would not allow it. They told me to go back where I bought it. If this man owns this business , that's probably why he would not give the refund. He lost my business. He should not be representing the USPS if he really isn't part of them. Evidently he can take money for the USPS , but not refund it if they don't live up to their end of it.

On our way to visit someone and decided to stop in for some gum. It was a quick stop, in and out in…read morea flash. No waiting for help, there was someone at the register.

I stopped by this Walgreens today to pick up my photo that I uploaded on their website since they…read morehave a photo department here. I found parking easily in the Devonshire Reseda Shopping Center this store is located in. When I walked inside the store, they were not busy at all. I saw no one was working the photo department and they already had one other guest waiting. They also took out the call for assistance button. So I went to the cashier to ask if anyone working the photo department. He basically just walked over there and handed the first guest his picture print. He then handed me the one he said was mine but when I checked, it wasn't my print and wasn't my name. He then got frustrated and left to go back to the cashier so I had to wait for another worker to come. My picture wasn't even put in the envelope, it was still at the printer area so the worker had to find it. This experience was bad but it seems like all Walgreens are like this now, the call for assistance button was helpful when they had it.

Great pharmacy. Super nice staff and never a wait. Why…read morehassle with the big pharmacies.

Walgreens in general had become a joke with a terrible ai phone system that resets or hangs up on…read moreyou constantly. No one answers the phone at the store or pharmacy. Issue with mt prescription and rather than call and ask me a question they waited till arrived and made me wait 15 min in pain. The pharmacist fixed it which is the reason they get 2 stars. It is no surprise walgreens ate closing left and right

This store is amazing I always have a wonderful experience…read more Parking is always abundant They're open 24/7 Clean and organized Above all their customer service is always great I don't think the employees get much credit but ima give it where is due I made sure to get their names this time because good employees like them are becoming rare and I hope they come across this Anthony and especially Julio the shift leader went above and beyond to help me with a concern I had it was very busy but he took the time to address my concerns and of other customers Very fair and respectful again very rare for me to find in retail maybe it's just me idk but I gotta say something thanks a lot you two I wasn't expecting this level of service

This is the Walgreens I come to when I have to do photo prints or get my vaccinations shots. I have…read moreseen when this Walgreens used to be good in their customer service and also fast at the pharmacy area. Thinge have changed because they gotten way slower and has less workers working in the pharmacy. I scheduled an appointment to get my covid booster shot and for my parents to get their flu vaccination. Their mobile check in QR code didn't work because it couldn't find my reservation. Then I had to wait in line to check in with someone. The person was working the drive thru pickup line and also the in store window so it took some time. After I checked in with her and give her all the info, it took an hour before we could get our shots. The photos area is slow at times too but they brought back the button to announce on the PA that you'll need assistance there which will help speed someone over there.

The 5 start is ONLY for Walmarts GROCERY FULFILLMENT. I wish I knew your name, sir. Excellent…read morecustomer service. Walmart itself using third party for deliveries, stop using them. My groceries were taken by deliverer. But the gentleman who called (not ai chat or email). You sir, deserve a raise. I wish I knew your name. I hope you see this because that customer service was impeccable. Thank you.

I had a very frustrating experience at Walmart trying to return a car battery that clearly no…read morelonger works. The battery won't hold a charge and left me stranded, but the employee refused the return because their testing device said the battery was "good." Instead of listening to the actual issue, they relied completely on the machine and offered no real solution or customer support. I understand policies exist, but when a product is obviously failing in real-world use, customers should be treated with more understanding and respect. Very disappointing experience. (Look at the scanner from AutoZone)

What a great throwback experience! As a teenager, my best friend worked at an Alta Dena drive…read morethrough, which were all over the place. 52 years later there aren't many left, but this one here was going strong! For an old man like me with a health issue, it's so nice to have the friendly young man come to my car and grab everything for me. You can park and go inside but I suppose it's mostly a convenience store like at most gas stations. Because of the word Dairy in the name, I suppose they have a lot of dairy products but I didn't ask Prices were what you would expect to pay at a convenience store. I'll be back

Such a great place to stop off when you need essentials like TP,snacks, milk,bread, cigarettes and…read moremore plus its close, convenient and clean and friendly.