WOW... where do I even begin with Sonia? Hands down, the rudest and most inconsiderate pharmacist I've ever encountered. My husband went to pick up my son's medication, and she flat-out told him there was nothing there for him. I immediately sent him a screenshot of the prescription and pharmacy info and also messaged the pharmacy. Sonia then called me, saying she needed a doctor's consult to release the prescription. I called urgent care directly--they told me they had already tried to reach her. When I told Sonia this, she said to just send it to another pharmacy because they were closing soon. Mind you, it was only 5:40 pm and they don't close until 6:00 pm. Instead of helping, she refused to call urgent care, started shutting off lights, and literally closed the gate on my husband. This is not my 4-year-old's fault, nor ours--it's her lack of professionalism and basic compassion. She kept insisting the doctor "needs to transfer it" (even though urgent care confirmed they had contacted the pharmacy). On the phone, she was dismissive and condescending, with a high-pitched tone that made the situation even more unpleasant. When I told her we could just pick up the medication the next day, she cut me off with, "You do that!" and hung up on me. Absolutely unacceptable behavior--especially in healthcare, where children's needs should be the priority. Clearly, customer service and people skills are not part of her training. Other pharmacists here have been far more pleasant, but something is definitely off at the Granada Hills location lately. read more

The pharmacist Arpi followed up in assisting me with my Eliquis medicine. I always receive friendly service by Matthew. I just want you to know the great customer service they provide. read more

Let's start off with I don't truly leave reviews but I must with this one . I come here for a quick prescription pick up , the technician Cecy is extremely nice and helpful she is always happy to help out everyone in line , always knows what she's doing always friendly with a huge smile , has great customer service and so much patience, she always makes sure my prescriptions are covered under my insurance. I have been there when someone's medication wasn't covered and she made sure he paid less ..Not sure what she did however the other customer was very happy with her and that right there is caring for people and going above and beyond . she's the only reason why I keep coming back . Big shout to her . Thank you Cecy for the wonderful customer service and knowledge you provide . read more

The young man is aggressive and rude for no reason, I was just picking up nothing else, I don't get what his problem was. The pharmacist is not HIPAA complaint, she was walking away as she was telling me the instructions of the meds. I'm gonna call my doctor instead for instructions. Big mistake coming here again. read more

I been going to this pharmacy for over a year and the experience has been the worst, I am on important treatment medications and some of them order periodically where I call ahead of time (over a week ) to make sure everything is still in track and pharmacist ensure everything is good not to worry and the day I am supposed to pick I call and I get a moody person on the phone speaking to me in a very bad way frustrated (I know it's not that specific person ) but I call I make sure I have enough medication and it's always confusion sometimes they tell me my medication was discontinued or my doctor did not accepted the order things of that nature when I know for a fact it's not true because I called a few days earlier or I just spoke with the doctor and obviously this people are not trained or they'd system won't work properly I don't know but on top of not having any heads up about medication I obviously need, I have to deal with a moody person on the phone talking me and pretty much telling me things like what do you want me to do I order it so what , that's not an answer I am sure no one wants. It's not their health obviously why would they care . But I had enough, I am moving all my prescriptions somewhere else but I am doing this so other don't have to go through the same, specially if you are on special treatments this pharmacy and it's people suck!!!!!! Don't go there read more

Honestly I don't know why I still go there. Their lines a mega long and the overworked people in the pharmacy kind of dampens the mood. But they get the job done. I guess I miss the independent drug stores. read more

Best customer service A+++++ Thank you very much to the staff they called me regarding my medication refill and gave me options to pick up our deliver. Once again Thank you read more

Came in for a flu vaccine and found that it was a swift process. I was quickly assisted by the pharmacy technician who made sure my insurance covered the cost, filled out and signed paperwork, and within minutes the PharmD gave me my shot! Totally painless process with A+ service! read more

Horrible pharmacy. They cancelled my prescription order without notifying me. Supposedly claiming that my dr cancelled my prescription. I called my dr and this was not the case, we were waiting on this pharmacy to fulfill my prescription otherwise we could've called elsewhere. I will now need to wait another day to order from a different pharmacy read more

This store sucks. Waiting 3 hours for a script they said would be ready this morning. They don't even care. Pharmacy tech rude. They need better staff read more

If I could give a 0 star I would. This CVS should just shit down. Pharmacy sucks!!!! Under staff excuses not to get your Rx processed. I dropped off my kids' Rx at 2:15 with a promised time of 1/2, I gave them more than 1/2 hour to processed. I showed up at 3:45 pm, stood in line for 12 mins, just to be told that it wasn't ready and if I wanted it to be processed he needed to assist others in line then he would get back to my order. No meds dispensed. I'm a monthly customer, I'm looking for another place to filled my Rxs. CVS! You lost a good customer, considering that I buy other things besides my meds. Bye Felicia read more

Some wretched female worker at this pharmacy has the worst attitude in the world. I transfered my prescriptions to this pharmacy inside target and it's been 2 days and I still don't have my medicine. Woman on the phone told me cvs didn't process anyone's medication with an arrogant unapologetic attitude. Are we short on staff that they can't fire or correct that worker? read more

Terrible customer service. Do yourself a favor and goto a different location. Rude employees who aren't helpful

I was just at the cvs in target and the tech is not very pleasant. Her customer service skills is lacking. A smile goes a long way lady!

The staff at this pharmacy were on point! They were multitasking and working their butts off. I got my Rx in less than an hour and felt well taken care of. read more

Service here is horrible they are impeccably the worst pharmacists in the valley . A monkey smoking meth could do a better job than the ladies behind the counter of this target cvs. They even had the audacity to say to my face I'm forging a script for eye drops. Because yea, there's a huge demand for medical eye drops on the streets or black market? Lol I give them -1 star if I could. read more