You cannot reach CVS when you have a problem -- and the acid test of any good service is problem…read moresolving. CVS does not solve problems. They create them. I have to change the location where I pick up prescriptions. When you call to ask them to do this, you cannot under any conditions speak to a live person. So they direct you to accept a text to do this. Fine ..,,,EXCEPT the text link is broken. It tells you it is not working and to try the text response later. It is now many hours later and it is still broken. I tried using the app to change the location, inserting the zip code that this CVS location cites as its zip code in the Google knowlege panel when you pull it up on Google. The app responds by telling you that there is no CVS location there. (I have been there, so yes, there is a CVS there and yes, this is the correct zip code. CVS has a poorly designed and tested app.) CVS just stinks.

The absolute worst CVS I have ever been to. The pharmacy is a joke. I waited in line for over 30…read moreminutes and had THREE people ahead of me. No one knows what they are doing..they make people wait for no reason...my advice, get your prescriptions elsewhere.

Hard working, and excellent staff! Smooth operation, keep up the great work in 2026!read more

Well we have traveled the states for years , switched to walgreens in Texas over 24 yrs ago ! Kept…read moreWalgreens during the chicago move & then over to Wisconsin & now back to good old NH! This walgreens on court st in Laconia , especially the pharmacy dept! Need to go to some classed on how to treat customers! The pharmacy tech 's are always grumpy and rude AF! I had a pick up today after a dr appt! I het good ole Gabe i trust was his name! Banging on the keys, gets all my personal info blah blah. i proceed to say I have a question, he drops script on counter , glares at me through his glasses over his mask! I say on my app it says xyz price with out insurance , However I do have insurance. Before i was done my sentence, what do u think i was doing on that computer ? I was updating insurance! Well how would i know that Gabe , mr slammy slammy eye rolling monotone kid! Maybe you should of told the customer what you were doing , i stead of being a storming Norman behind the counter!!! If you hate what you do find a new job , its not our fault!! He gets the shit rung up gives card & meds over.. have a good day... and I saw well I hope you have a Bette day than the one u just displayed with me ... for F's sake

I moved my prescriptions out of there but had to go pick up a prescription for my wife. I still go…read morethere, after all. The store is wonderful, and the people are amazing if you stay away from the pharmacy, that is. As I left the house, my wife gave me her new insurance card and asked to see if I could get a better price than the "GoodRx" price. When I got to the Pharmacy, I held my breath, as the "aged 3 foot abusive imp" was behind the counter. After insinuating I was stupid for waiting for her to call me over, I took more of her sarcastic abuse while she was checking the new insurance cost vs the GoodRx. Thankfully, I just smiled, tried to be pleasant, got my wife's prescription, and got out of there with just a fraction of the abuse I got last time. I just don't understand how anyone could be so unhappy. Wow, how could anyone tolerate this bridge troll time and time again? Hopefully it'll be a good long time before I have to face her again. I will still go back to the store for the nutraceuticals, cards, etc..., but hope my wife will get her own prescriptions from now on....

The nicest. clean store with kind and lovely staff! Really…read morepleasant experience! Thanks!

Got an appointment online for vaccination. Arrived on time. Was told there would be "quite a wait"…read more When I asked about time frame, was told between 30-40 minutes. Sat, sat, sat, sat, waited, sat. Finally was called up to fill paperwork out (mind you I had filled out info online as well). Had a gentleman come up and interrupt the person who was giving me my paperwork after 25 minute wait, he asked for walk up vaccines and was told they would get to him in about the same time as they quoted me with an appointment. Poor customer service and very limited services. Oh - and didn't meet their quoted wait time for the delay on my appointment time. From what they were quoting walk ups - not sure they treat appointments any differently than they do walk ups.

My 15 year old daughter today had her Tonsils and adenoids out. Got out of surgery at 10:45 was…read moretold she was getting her pain and antibiotics script as we left the hospital 4 hours later due to recovery time and to take them immediately at home . Got to Walgreens at 1:45 they told me " her script will be ready at 2:15 -2:30 pm because the pharmacist was on lunch" My husband went there at 2:30 they then told him the " pharmacist was in a convention and it wouldn't be done till 3:15-3:30 . " then my husband went back AGAIN at 3:50 pm and was told " IT STILL Wasnt READY BECAUSE HE WAS DOING FLU SHOTS" so he called me from the parking lot and I called with frustration because my daughter had been crying for hours in pain . They then proceeded to tell me that they had 6 FLU shots to do and they couldn't give me a exact time! after I said I would pick her script up and go somewhere else they then said another 20 min! This is uncalled for! Someone comes out of surgery and they need their meds right away and the Pharmacist is taking FLU shots over this! 3 times driving to the pharmacy is uncalled for ! I bet if this was his kid it be different ! I'm over Walgreens nothing but problems !

I called this pharmacy to order my prescription and they filled it at another store without…read morenotifying me. If I wanted to fill it at another store I would have called the other store. I tried to fill the prescription again and they told me it would be end of day tomorrow. This will be the last time I fill any prescription with them.

Totally agree with the other review only regarding the pharmacy instead Will never go back there…read moreagain. Very unprofessional and rude technicians.

After having major issues with my Insurance Co., the folks in the pharmacy made sure everything got…read moreback on track. Their patience was extraordinary. They advised me on several OTC solutions for my medical needs. They are just the best... Gayle Doyle

Pharmacy staff is very friendly and helpful... store is clean, but be watchful for expiration dates…read more... some items are not fast movers and they are not terribly busy... leading me to a couple stale items purchased... although they did refund without question.

Came to get my medication and this place is extra clean and tidy! The customer service was amazing,…read morealso came for a few other things and got everything I needed without having to go to another store! Love it!

This CVS is not that used to be. They hire people with bad attitudes. Today, l was in the pharmacy…read morein Franklin, nh at 2:05p. There was a tall woman working as a cashier. She did not have a badge on her. l asked her name and she told me "Elise" and also she told me she was the manager, so why doesn't she use her badge, Is she afraid to be reported to the main manager...? She doesn't know to use the word "sorry" when she makes a mistake.

Skip the headache of Market Basket trying to save a few pennies. Good produce. Good prices. Never a…read morezoo like Market Basket always is.

If you're from out of state don't bother trying to get beer. My ID has a "crack" (it doesn't) and…read morethey wouldn't sell to me?! Thankfully beer is $4 cheaper at market basket! Theyre food is awful here anyway. Next time the rude lady in the check out should call the cops who would tell her mass IDs are impossible to forge!