Dr. Dang is the pharmacist here and yes, he is a doctor! For several years now, he's been a great…read moreWalgreens pharmacist at this location. He's always on the ball, he gives salutations to us by name. My observations indicate that he is knowledgeable, extremely polite, explaining medication, and directions. He talks kindly to my kids, special needs and our elderly family members. Additionally, I like the fact that this pharmacy has a walk-in and drive-through, that way one can choose It's really not a long wait as well. And that feedback should complete my review .

Always a pleasure to come to our Pharmacy Walgreens in Lake Forest. When we started coming here, we…read moreheard that it was just so so but I have to tell you we've never had an issue. These employees and pharmacists are fantastic. Highly recommend. thank you to Charlotte for going the extra mile. Very much appreciated. Your hospitality as a pharmacy has always been excellent.

Buying vitamins at CVS is a new experience for me, primarily because CVS is a member of the OTC…read morenetwork, and I was given a $50 OTC gift card. Prices at CVS are competitive since it offers bogo deals on many store brand vitamins. I signed up for a free ExtraCare account to clip digital coupons and as a wallet for ExtraBucks rewards. They are not the easiest to work with but I hope the saving would be worth it. The self checkout was frustrating for someone new to CVS. It summoned help after I fumbled around a few minutes. She transferred my stuff to a cashier register to complete the purchase and explained to me how things work. Hopefully the process will be easier if/when I shop here again.

Review is for pharmacy staff only: Finished coming to this…read morelocation The pharmacy staff is the absolute worst! No customer service at all and beyond rude. If you hate your jobs that much and the customers, you should all quit

This is an OG pharmacy for native Irvinians, I've been coming here for many many years. It's always…read morebusy, but the pharmacy staff is efficient which is why I always choose this pharmacy when I need medications. I was recently prescribed something and was overcharged, because my insurance wasn't billed. Cheng was very patient and agreed that I was overcharged, and went above and beyond with Andy L. to help me fix this and get me refunded. Thank you so much to you both - I really appreciate it!

Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

Im actually surprised that so few stars were given to this pharmacy…read more Im very critical of pharmacys and have done NUMEROUS crap reviews of them. I rarely find one that cares, and let me tell you, this one cares. They got SLAMMED with so many more patients due to the closure of the Rite Aid up the street and they handled it. This is a very small Walgreens, and they have high volume due to Laguna Woods. I have so many monthly medications and the pharmacist herself is so patient with me. I end up calling once a month and all she does is take her time, which she doesnt have, to take care of me, and answer the same old questions. Im just impressed and really appreciate this kind of customer service. We dont see that kind of service these days.

The staff was great, but Walgreens prescription policy for my eye drops floored me! The doctor…read moreprescribed 7.5 (3 bottles) of eyes drops. I have purchased these at Ralph's and CVS multiple times. They are about $340 for the prescription. I picked them up and opened the package when I got home, there were only two bottles and they had charged the full amount. I called them and they said Walgreens policy is to only provide an 80-day supply and that was the two bottles and the correct cost. I was stuck with it, so I used up the two bottles in 60 days and went to refill, they said they would have to charge a penalty for an early refill. This is critical medication!! I moved my prescription to Amazon. They filled it same day. Gave me three bottles (7.5 as prescribed) and labeled it a 75 day supply for $247! I am never going back to Walgreens.

I needed a compounding pharmacy and HV Pharmacy was conveniently located down the street from me…read more Vivian was super helpful and so kind to give me regular updates - one of the ingredients needed was stuck in NY due to a snow storm. The customer service was amazing and I will definitely go back for any other pharmaceutical needs!

I absolutely recommend this pharmacy for several reasons: 1) The pharmacist/owner Miss Vivian is…read morethe sweetest person and a pleasure to work with 2) the prices are reasonable 3) service is fantastic 4) prescriptions are ready fast. I switched my prescription from another compounding pharmacy in Newport Beach and I am so pleased with this decision. Vivian and her staff always make time for me when I walk in and they explain their products. I also love the skin care creams that Miss Vivian has developed and she has provided me with complimentary samples to try (also highly recommend her skin care products...they work!). I'm so happy that HV Pharmacy is located in Lake Forest and I wish Miss Vivian and her staff the best of success stories!!! Thank you Miss Vivian!!!

I got a service that was above and beyond. The person who helped was so kind and patient I would…read morethink she worked with nurcing homes or something of that sort. I often don't recall names however I believe her name "Bita" is a humble person worth giving respect points to. I may not come back fora long time however I will remember the way you help my partner and I was superb.

Worst pharmacy ever. Takes 40 minutes to do basic stuff. No bedside manner. Downright mean…read morepharmacists

This has been my local pharmacy for the past 2-3 years and I truly appreciate them. They're on it…read more As efficient as they can be. Oftentimes helping two customers at a time, ringing one up while the other signs through consents. Using the app helps move things along, especially having a form of payment on file. They scan and you're set to go. Pricing is fair using GoodRx.

I feel places most visited in daily lives can unfortunately get overlooked as far as posting a…read morereview about experiences or what to expect when there. I'm guilty of it, when friendly and informative employees is the norm, it becomes expected. Which brings me to the realization, to take negative reviews with a grain of salt. I've gone to the same cvs for over 10 years, and not had a single even remotely negative experience. That being said, this CVS may be 24 hours, but the pharmacy is Not. They close at 10pm Monday - Friday, and 8pm Saturday and Sunday

The night before my daughter's first birthday trip a drive from Aliso Viejo, California to Phoenix,…read moreArizona I was loading the car around 6:00 PM when my tire warning light suddenly came on. With a long drive ahead early the next morning and a one-year-old traveling with us, this immediately became a stressful situation. In South Orange County, most tire service locations close early. After being turned away by Costco, I made my way to Walmart, one of the only places still open. Although I did not have an appointment, I explained the urgency of my situation and how important it was for my family to be on the road by 6:00 AM the next morning. That's when I met Ruben. Around 7:00 PM, Ruben took the time to help me, patching my tire and ensuring my vehicle was safe for the trip. He went above and beyond what I would expect from any employee. He showed genuine care, urgency, and professionalism not because he had to, but because he wanted to help. I even offered him a gratuity, which he kindly declined. He simply helped because I was a father trying to take his family on an important trip. Because of Ruben, my family was able to make that drive safely and enjoy a truly special weekend celebrating my daughter's first birthday. It meant everything to us. Ruben is an outstanding individual and a true example of what great customer service looks like. Experiences like this are rare, and they are exactly why we continue to shop at Walmart. Please take the time to recognize him he absolutely deserves it. Thank you again for prioritizing my family when it mattered most.

Still an ok shopping spot! They have have way more variety than they do at target, that's for sure!…read more Getting help here is a bit difficult, trying to get someone to open up a glass window is definitely a mission. Also, they still don't do Apple Pay! I just can't seem to remember hahaha! I've done that twice, having to go back to my car and get the wallet.

My experience with this CVS Pharmacy has been consistently frustrating when it comes to managing…read moreprescribed pain medication after surgery. This is the second time my husband has gone into a weekend without needed medication because of delays and communication issues at the pharmacy. In both instances, the prescription was not ordered or filled in a timely manner, requiring multiple calls between the pharmacy and the physician's office. By the time the issue was addressed, the medication was out of stock and unavailable until Monday, leaving a post-surgical patient to manage increased pain unnecessarily. Most recently, after waiting more than 30 minutes for a refill, the pharmacist asked whether my husband was feeling better. When he explained that he had recently started physical therapy and his pain had actually increased, she responded that she was "hoping have him decrease his medication use". Decisions regarding pain management and medication tapering should be made by the treating physician based on the patient's condition, not suggested during a pharmacy transaction. I fully support responsible prescribing and medication monitoring. However, patients recovering from significant injuries and surgery should not have to repeatedly navigate delays, stock issues, and commentary about treatment plans that have already been established by their physician. The lack of coordination and consistency has resulted in unnecessary stress and avoidable pain.

Insanely inconvenient hours. I have to call out of work to get my medication. Ndbdbshajakakzksnsread more

**Update to my review** Monday morning. I spoke with Grace,…read moreonce again, the nicest person ever. To make a long story short. This issue was in NO WAY CAUSED by LINK PHARMACY. Apparently a rouge delivery driver was responsible and delt with. They truly did believe what they were telling me last week. I feel that Link very much cared about my situation and followed up with 30 minuets with the reason why and told me that my prescription was now waiting in my mailbox!! THANK YOU LINK PHARMACY!!! Employees have all been very kind. HOWEVER, I just had my prescription transferred here due to a shortage at other pharmacies. Link Pharmacy called me last Wednesday and confirmed that my prescription would be delivered on Thursday. No delivery on Thursday. Friday morning I called Link Pharmacy. Once again, I was told my prescription is out for delivery. I told them that I am due for a dose this morning and do not have anymore. I need my prescription. She said if it doesn't arrive by 5 o'clock call them back. It's Friday they close at 6 PM. 5 PM comes I call. Link Pharmacy assures me, promises me that my prescription is out for delivery. Well, they closed at 6 PM yesterday. It is 11:30 AM on Saturday. No prescription. How thrilled is my husband to spend the entire weekend with me when I haven't had my estrogen for three days??!! I i'll try to be as nice as I possibly can when I call Link Pharmacy Monday morning.

Link Pharmacy completely dropped the ball on filling my prescription. I have to start all over…read moreagain and I might as well go someplace else that actually cares.